My experience with Vasquez Towing Company in California brought to light some important considerations regarding the towing industry here. While it's essential to understand the regulations, it's equally crucial to approach this with a sense of fairness and politeness: Clear Signage: Towing from private property in California is allowed if signs are present. However, these signs need to be at least 17 inches by 22 inches with clear warnings about towing. Sometimes these signs are not as visible as they should be, which can lead to confusion. Half-Price Release: If you arrive before your vehicle is removed from the property, California law states that you should only pay half the towing fee for the release of your car from Vasquez Towing Company. This provision aims to offer some relief when circumstances allow. Towing Fees: Currently, there's no statewide cap on towing fees, meaning they can vary widely at companies like Vasquez Towing Company. It's advisable to know these fees in advance, which might be established by local law enforcement or agreements with property owners. Police Notification: Vasquez Towing Company, like all tow companies, must inform local law enforcement within 30 minutes of towing a vehicle or 15 minutes after arriving at the storage facility. This step is to ensure vehicles aren't stolen but might not directly help the car owner in distress. Geographic Restrictions: Your vehicle can't be towed more than 10 miles from where it was parked by Vasquez Towing Company, except with written authorization from law enforcement. This rule tries to keep retrieval within a reasonable distance. Storage Fees: If you retrieve your vehicle from Vasquez Towing Company within the first 24 hours, you should only be charged for one day of storage. However, operational hours of impound lots can complicate this. Consumer Rights: If you believe your vehicle was towed improperly by Vasquez Towing Company, California law provides avenues for recourse, though navigating these can be complex. The police in California have their own policies regarding towing, often aligning with state laws but also having discretion in certain situations like abandoned vehicles, expired registration, or traffic obstruction. This collaboration can sometimes feel less about public service and more about revenue generation. While Vasquez Towing Company serves a necessary function in managing parking and traffic, the system could benefit from clearer regulations, better consumer education, and perhaps a more humane approach to what is often a stressful situation for car owners. My review is not just a critique but a call for an informed discourse on how we can improve this practice to be more equitable and transparent. read more

Update: reported to San Pablo police department for a whole slew of violations. The Sargent informed us Vasquez Towing have a number of other incidents in the works from similar violations dating back months. If they have towed your vehicle illegally ensure they provide an itemized bill, a copy of the written authorization (shows who called, when, what the violation was, what time the vehicle was picked up) if they don't provide these PRIOR to you paying for the release that is a violation for California Vehicle Code 22658 and you can successfully sue them! Towing industry has very strict and specific rules to stop predatory tow companies (like Vasquez Towing) from taking your vehicle and holding it hostage. I hope this helps anyone also victimised by these scumbags :) read more

Vasquez Towing - Tow truck - Towing Near Me - San Pablo, California

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Charged me 860 for 2 days and one of the employees stole my catalytic converter. I'd give no stars and an ass whooping if I could.

Contrary to most of their reviews, the service I received was great. My clutch went out on my car and I was close to home. The ETA provided was 45 min but he showed up in like 15. Driver looked rough, no uniform, but was a very nice guy. Had to two my car roughly 4 miles and they charged me 120 for it. Another company was charging 85 but had a 2 1/2 hour wait and the customer service on the phone was terrible. Customer service on the phone with Vasquez Towing was great. She was clear and concise and was assertive it's was $120 with no hidden fees. Money well spent with these guys in my opinion. read more

I ended up homeless after a suicide attempt, my clothes are in the trunk of the car and now i have to pay $150.00 which being homeless I can't afford to get my clothes, shoes,jacket back. It's like hitting rock bottom again. Wish I would had succeeded with the suicide. read more

They are very rude and dishonest. I had to call several different numbers to get in contact with them I finally got in contact with a driver who gave three different stories of where they are located and operating hours. Do not trust this company at all! read more

Unfortunately, someone abandoned a car on our property. It had been sitting there for two months. Since it was private property, the Sheriff's Department would not tow the car. I called many other towing companies and they would not tow the car either. A friend of mine gave the name of Vasquez towing. They were helpful, professional and took care of the entire situation. I would use them again and wholeheartedly recommend them. read more

Just ghetto. Never answers when I call. Maybe their hiring? Who knows. But I suggest you call another company. A company that's actually open! read more

She took my call on short notice. I had to leave my car on the freeway and Uber to work so I didn't lose my job. She answered, and had seen I was in a rush and completely stressed out. She had told me not to worry and there was a truck in route to my car. Even with me not being there and me leaving instructions how to get in thru the cracked back window, she made it 100% STREE FREE . I HIghly RECOMMEND Vasquez towing read more

Wow, I am so impressed! I had a harrowing and costly experience with my new EV and got royally taken care of by the Vasquez crew. My situation was complex because I had lost my keys and without them, you can't even put an EV in neutral, in order to move the car. So, it had to be dragged, wheels locked, out of a tight parking stall and at an awkward angle onto the tow bed. It was VERY tricky navigation. While I was waiting, the owner called me repeatedly to keep me updated me about the truck's arrival time. The she came to supervise the job, soothe my nerves and coach her employee. I rode in the cab with them to the dealer... super warm, friendly, helpful and sweet people. I felt really taken care of and could see that me and my car were in capable hands! Thank you!!! read more

This was the worst towing experience ever. WARNING they are VERY dishonest! Refused to answer my calls, tried to rack up daily storage fees and had the car less then 24 hours and tried to charge me for 3 days of storage and a BIG tow bill. Accident was on Sunday evening, they picked up the car at 6PM, I was on the phone less then 14 hours later and they wouldn't call me back. Had to call from 3 different numbers just to get a hold of them. CROOKS - BEWARE - CALL SOMEONE ELSE read more

Had to tow a friend's car on a busy workday. Called AAA and while other shops wouldn't come, Vasquez Towing came through in a flatbed. (David?) was not only very fast but he was also very friendly and professional. Even though it was an older car, he was extremely careful with it. He also dropped off the car 25 miles away without complaint and thanked me with a smile. I will definitely request Vasquez Towing whenever I have to use towing services again. read more