Efficient & professional service from the staff I worked with. Will recommend to others! Thank you.read more

Mostafa was very professional and provided a great customer service experience! My Jeep looks brand…read morenew again

Purchased a car that that did not run and had many undisclosed problems including bad EGR valve,…read morefaulty ABS, faulty safety systems, faulty emissions systems, and undisclosed body damage. Dealer has not responded to any attempt at resolving issues for over a month and now has refused to send title. Contact attempts by the bank, the DMV, and myself have gone ignored and I am unable to register the vehicle.

I dislike buying used cars from used car dealerships. Reminder: Short unassuming Asian chick with…read moreno real physical presence to really intimidate anyone into being fair. A few things when you get here you'll notice right away... This is not your regular American Dealership. You get here and it looks like a business park. The dealer office is ALL the way in the back. The business building looks like it could use a face lift. I could imagine a Russian Gang making this their hide out or fake business for cleaning money. (I hope not to get shot by saying this) When you finally arrive at the door, there is no REAL American friendliness that I, as a southern girl am used to. It is more of a respectful, let's get you serviced and out the door. It's all business and no real connection. This goes for the sales and service. I bought a 2006 Toyota Scion XA for my boyfriend. I asked for a car fax and I got one right away. The car had some belt issues and headlights were not working. We didn't realize this until the drive home. It took 3 weeks to get to it but it got done for free. The owner SAM owns the Service Dept and you get 25% from buying the car from them. When you speak to Sam, be prepared for the Russian guy to speak like this.. (NO Joke) Me: Hi, I bought the car and I was promised it would get a free repair. Sam: You bring! I fix. Me: Ok. When I arrive at the repair place, different location than the dealership. (No greetings) Me: Hi, Here are the keys. (I try to explain the issues and he cuts me off. ) Sam: I look. I fix. (Blank look) Me: Ok. Do you have my number? Sam: It in my phone. (He walks away with key) Yeah... not personable. Not customer service oriented. So far I didn't get screwed. I got the car back after I called for an update a week later. You will have to stay on top of them for communication. It's not their forte. But as far as fair goes. I would say so far it's good.

Sam the owner took care of me and gave me assurance that all his vehicles get inspected and…read moreserviced correctly. 5/5 Service and experience! My favorite part was the no pressure in making my decision.

Hidden gem. Sam is so knowledgeable and kind, cars are beautiful. I am so happy I found Minneapolis…read moreMotorcars! If I could give more than 5 stars I would.

There is a reason used car salesmen have their reputation…read more The salesman I bought from, Mahdi, included as part of our contract that I would receive a year of Bluelink, a service that includes remote car starting functions, crash detection, etc. While it is already disgusting that Hyundai requires a subscription to turn on hardware inside the car that I bought, Morrie's then did not deliver on this. Bluelink indicated we had no subscription. We called Morrie's and got Mahdi's contact information. He informed us we did have it, despite what bluelink told us. We went back and forth until eventually I was able to get a three-way phone call between myself, Mahdi, and Bluelink. At this point, it had been over a month of fighting. Then, Bluelink informed Morrie's through Mahdi that they had no authority to sell us that package. Mahdi was not listening and was away from the phone, so we had to reestablish contact so he could be told. At that point, he hung up on us both without a word. I followed up. Mahdi told me he would work to resolve the issue and that he would call me by the end of the day with an update. The end of the day came and went with no communication from Morrie's. I had to contact Mahdi again, who told me there was "nothing he could do". I asked him to clarify whether he meant that Morrie's would not honor the contract they made with me. He then said he needed to look into it some more. At this point, I told him I either wanted the subscription or to be reimbursed for the cost of it. He said he needed time to look into it and gave me a time by which he would contact me. Once again, he ghosted me. So I contacted him again, and he did not respond. A day later I followed up again and he gave me another vague promise that he was looking into it. Five days later, he had not responded to me, so I informed him that if we did not receive either our subscription or our money, I would begin arbitration against Morrie's, something I'd never threatened before, but at this point I'd spent several hours of my life trying to not be robbed. This still did not get Mahdi's attention. So I called the sales manager. He was in a meeting, so I left a message, which he did not return. The next day, I called again. Another meeting, another message. The third day, I called again - this time from a new phone - and suddenly my phone rang with a call from Mahdi, who promised me he would have the situation resolved within two business days. Three business days later, he had not done so. So once again I called the sales manager. As I tried to do so, Mahdi called me again and told me he'd be sending a check for the cost of the bluelink subscription. Finally, resolution! So I get the check in the mail, cash it, and go to pay for my bluelink subscription. So here's the thing - a bluelink subscription on the tier including the features I was promised costs THREE TIMES what they paid out. This was over two months after I bought the car. Now, to be clear and honest - bluelink is part of Hyundai but is not part of Morrie's. My concerns mentioned above are with Morrie's, and specifically with Mahdi. However, there are also problems with bluelink. These are not part of the scoring for this review, but they are a caveat for would-be purchasers. Bluelink told me that I was entitled to a three-month subscription by virtue of buying the car and said they'd activated it when I activated my account. However, they had it starting over a month and half before I ever even considered buying a Hyundai. They assured me that my account was created on a certain date, but based on my trial's expiration date, that date still would've been impossible. Bluelink obfuscates cancellation of trials, lies about dates, and hides their true pricing. In short, I encourage the reader to not buy a Hyundai. If you do buy a Hyundai, don't buy one that uses bluelink. If you buy one that uses bluelink, don't buy from Morrie's. And if for some reason you buy from Morrie's - don't buy from Mahdi!

Service dept is pathetic. Service "advisor" was an a clueless yet opinionated clown. The "advisor"…read moredeliberately changed my work order that i setup when making an appointment for and was clear about what i wanted done without telling me that to a mere "inspect". I even had to educate them at that time what was expected and it was in the maintenance schedule. I expected the work to be done and i planned on paying for it. Yet because some opinionated service advisor did not agree with me even though its in the vehicles manual maintenance schedule. Service Manager was total jerk as well, didn't even try to figure out why i was disappointed when i picked up the vehicle and the work was'nt done and that the "advisor" was a moron incorrectly advising. They wasted alot of my time. Stay away, run away!!! Anywhere else is better.

Thank you Johnathan and Robert…read more Johnathan is an excellent business/salesman that took the time to listen to me and find a car I wanted. Despite his busy schedule I never felt any pressure to buy a car I didn't want. I now have a car I love to drive that's in excellent condition. Robert took the time that was needed to find me financing from a lender that set my monthly payments at a price I can afford. This wasn't easy because of my identity theft. He explained the terms of my financing so I understood everything completely. I never felt rushed even though this process kept them open after business hours. I would recommend West 7th Cars and Credit to everyone I know looking to purchase a car. They have a huge selection of beautiful cars to pick from. Thanks again to a couple of really cool guys. Your excellent service shows that it's about having and keeping happy customers and building future relationships. Your future looks bright. Take care, Emily, Chops and Nash Potatos

Thanks to Jonathan for all the help great service answered all my questions help me getting the…read morebest deal i would highly recommend!

I have yet to be disappointed. I've come to this dealership for service plenty of times...Mostly…read morefor oil changes but occasionally for tire pressure and routine check up. The service managers are very professional and polite. they have never pressured me into getting additional service unless I truly asked for it. They provide shuttle service and the drivers are so kind! They've driven me back and forth to my office and even my happy hour. The oil service is fast and they provide complimentary soft drinks, coffee, fruits and snacks.