Monica was great!!! I LOVE my new look! Super friendly and sweet! Knew just how to treat me right even could tell I was nervous! It's the first time dying my hair and I was scared! But she took good care of me! Definitely recommend this place and Monica! read more

Great service! Every stylist knows what's best for their clients. Would definitely recommend it!

i booked a same-day color + cut. Upon my arrival, the stylist sat me in the chair and told me this would be her first time working on a client alone. She explained she usually works as an assistant, had never cut short hair, and was not comfortable doing so. Had I been informed at the time of booking that the salon has stylist levels and that I'd be placed with a newly licensed trainee with no experience working on clients independently, I would not have scheduled. The trainee disappeared for about 15 minutes and returned with a senior stylist. I explained that I had dyed my platinum-blonde pixie violet with Arctic Fox temporary color, and with my brother's wedding in two days, I wanted chocolate brown hair with honey highlights and a refreshed cut. I asked the senior stylist to do my haircut after the color, and she agreed. After my color was applied, I was left lying in the shampoo bowl for about 20 minutes with toner burning my scalp until I finally had to flag down the trainee to rinse it out. When it was time for the cut, I was told the senior stylist had already left for the day -- no warning, no handoff, no replacement. I asked if the senior stylist could return to complete the cut she had agreed to. I was told I would need to come back the next day for a senior stylist haircut and that I would be charged her full, higher rate. With my brother's wedding two days away, a flight the following night, and the salon 25 minutes out of my way, returning the next day simply wasn't feasible. The trainee reiterated that she wasn't comfortable cutting short hair and offered to trim only the back edges. I reluctantly agreed. She spent a couple of minutes "cleaning up" my neckline -- no front, no shaping, no actual cut -- and did not hand me a mirror to see the back of my hair. I was then charged for a full haircut, paying over $220 total for an incomplete service. When I got home, I discovered the back was noticeably uneven, with one side cut higher than the other. The following day, I went to a different salon and paid $100 to fix the uneven cut. I understand that a new stylist has to start somewhere, and I don't fault the trainee for her lack of experience. The issue is that the salon failed to communicate any of this upfront -- and charged full price for a service that was not performed. read more

Vault Salon & Spa - Uneven hair cut - Hair Salons Near Me - Roseville, California

Reese gave me the best haircut of my life on a last minute appointment. Will be back!

Rosie does an absolutely fabulous job every single time! I always walk out of her chair not only looking amazing but feeling confident and refreshed, too. She has such a warm, kind energy that makes the whole experience enjoyable amazing from beginning to the end! It's always a treat to sit in her chair--she's a true artist and such a genuinely lovely person. If you're on the fence about booking with her, stop overthinking it and just do it! You'll be so glad you did--she's truly the best! read more

The best service in Roseville is at Vault Salon. Me, my sister and mom, we all used to go there. Mathew is great but a little too expensive so the last time I went to this new girl, Elaine, she was amazing too. I have moved to L.A. now but I miss them dearly. read more

Vault Salon & Spa - Hair Salons Near Me - Roseville, California

The team here takes care of my whole family! Jared in particular takes care of both my son and I. He is always very attentive, personable, and makes every visit enjoyable! Whether I'd like a sparkling water, coffee, or anything else, he's always ready. The quality of my haircuts are always perfect, he knows how to make sure the style is perfect for me, and makes recommendations that have been great. I'd highly recommend The Vault, you won't be disappointed! read more

I've spent several hundred dollars at Vault Salon and Spa over the past year on cuts, trims, colors, highlights, and balayages. While the results have been decent and the staff is friendly, the business model just doesn't work for me personally. I had many appointments to gage whether issues I noticed were a one-off situation or standard business practice. They were indeed standard practice. Atmosphere and Customer Service: The salon itself is relaxing and welcoming, and the staff is polite and professional. The store manager has always been courteous and willing to resolve issues when needed. I appreciate that level of care and attention, but unfortunately, the system they use still doesn't fit my expectations. Styling and Services: I booked a Level 9 stylist for their experience and skill, and while the results have been good, the overbooking practices are frustrating. I was informed on my first visit (after I asked) that assistants occasionally help during appointments, which I initially thought was reasonable. However, I didn't realize it would be as frequent as it was. In a lot of cases, I spent more time with an assistant than with the Level 9 stylist I specifically booked and paid for. While I understand the efficiency of having assistants handle smaller tasks, I didn't expect them to handle such a large portion of the appointment. Hourly Pricing and Wait Times: Because most services are charged hourly, I was paying for every minute, even when I was waiting at the bowl or sitting in the chair while the stylist worked on other clients (sometimes even when there were assistants, but sometimes not) I completely understand that some overlapping appointments are part of the process, especially during treatment/color processing times, but I felt like I was paying top dollar for downtime rather than active service. Assistants and Value for Price: The assistants are newly licensed and gaining experience, so they're knowledgeable, but if a lot of the service is going to be done by them, I'd rather pay a lower rate than the premium Level 9 pricing I was charged. Pricing and Tips: I typically tip generously, averaging 20-30%, based on the total cost, which is tied to the stylist's level. When most of my service is handled by an assistant, it feels like the pricing doesn't match the value I'm getting, and that can be disappointing. Overall Experience: While Vault Salon and Spa has a welcoming atmosphere, friendly staff, and a professional setup, the overbooking structure and reliance on assistants don't work for my expectations of quality service. I appreciate the upfront explanation about assistants occasionally helping, but I wish I had understood how frequently that would actually happen before committing to higher-tier pricing. If you're okay with paying hourly rates that include wait times and assistant work, this might be a great place for you. But if you prefer focused, one-on-one attention with the stylist you're paying for, I'd suggest clarifying the process upfront or considering other options that better align with your needs and expectations. read more

I moved back to Sacramento over a year ago and have been trying to find that perfect salon for me. Once I found the best stylist, I'm loyal. I am very low maintenance when it comes to my hair so I just wanted someone that listen to what I wanted and can recommend me on different devices that will make my hair healthy. Other places I have been interested in going to were hard to reach or not as much availability. So... finding a salon where their booking is super easy and there are plenty of stylists available within the week was extremely important to me since I never really know what my schedule looks like until a few days before I decide to book. This salon makes it super easy to do so. Luckily I also moved into the area a few months ago so Vault was one of the few choices that caught my eye. I originally booked with Meghan (level 2 stylist) and I was looking forward to an appt with her. She called me around 2:30p asking if she could reschedule my 4p to 7p which was fine with me. I just wanted me haircut to be fresh for my new drivers license lol I went to my appt and was greeted by Hannah (Level 1 stylist) who informed me that Meghan was not feeling well and went home. She ended up cutting my hair and recommending a moisture hair mask which she treated me with. Hannah is amazing and super sweet. I'm normally an introverted awkward person but she made me comfortable and I was gabbing away and laughing with her. I was thinking I was going to be there for an hour but it went by pretty fast. I don't think you can go wrong with any stylist here. I will be back here again for a trim with Hannah. Thank you for the best self care day I needed badly. My hair feels amazing. Will be back to buy some of the hair products that works wonders. read more

Vault Salon & Spa - A much needed trim and moisture mask. Thanks Hannah! - Hair Salons Near Me - Roseville, California

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Hannah is my go-to hairdresser. From coloring, cuts and most importantly perms. She is a jewel!!! I always leave the salon with a big smile and that is my bar. If i am smiling then once again Hannah worked her magic. Quality haircare is a must for me and I am sooo glad I found Vault Salon and Hannah. read more

Hannah and Emma are fabulous. Nothing more to say ,oh and fun! They each took the time to consider my reactions Thanks very much Julia read more

Hannah is amazing! I've been going to get for a couple years now for cut and color whether that's dark to light or back again and she kills it every time. It's like a chatting with a friend, love seeing her! read more

I went to vault salon yesterday I've been miserable lately with my hair getting so thin Jared worked his magic I felt wonderful when I left there He knew just the right style and cut Thank you read more

Please please read reviews before you come here or anywhere else. I really wish I would have & I might not be in this predicament. I recently came here to & had an appointment with Vanessa, It was my first hair cut I have gotten in over 10 years so you can imagine i was very nervous. I asked for lots of long layers , face framing curtain bangs & showed her a few reference photos. I walked in very excited but to only leave with it totally botched n ruined.. I tried to go back in , rosemary the owner tried to do what she could to salvage my beautiful hair but unfortunately with what vanessa messed up it was not fixable. I cannot wear my long hair down anymore because my front face framing pieces/ curtains bangs are more of a bob , very choppy & not blended. Whether she didn't know how to do the cut or work with my long thick hair, she should have been up front about that from the beginning. The first picture is my hair now, the second is my hair before I walked in vault salon & got my hair cut by Vanessa. read more

Vault Salon & Spa - Hair Salons Near Me - Roseville, California

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Favorite salon ever! Hannah is the sweetest person and has been helping my mom and I out for a couple years. She's such an easy person to talk to and I always love my hair after she does it. Never going to a different salon ever again. Amazing! read more

I have been going to Vault Salon for the past 7 years. Hannah is my hair stylist and she is amazing!!! I have wavy aline bob with layers. My hair is not naturally wavy so I get perm. She is amazing with perm!!! My perm always comes out looking so natural and never looks tight or too curly. She also does incredible job with the aline and layers!!! She is the best!!! I will never let anyone else touch my hair except Hannah!!! Thank you Hannah!!! You are truly the best!!!!!!!!!!! read more

I always look forward to my appointments at Vault Salon & Spa. I had difficulty finding someone at other salons to cut my hair the way I wanted. I didn't have any problem at Vault. Painstakingly cut my hair exactly the way I wanted to grow it out. Every appointment we made beautiful progress. My hair looked great! The people at Vault are so friendly, going out of their way to make it a special time while you're there. read more

I have been going to this salon for the past two years and have really enjoyed my stylist (Hannah). The salon is always clean and all the hair stylists are friendly. I also like that they offer evening appointments. read more

Matthew is an amazing stylist. He listens and cares about what his clients want to achieve. He's super talented and just a lot of fun to hang out with read more

I have been going to the Vault for approx 1 year. Jared is my stylist although I have seen another in a pinch. They are punctual & clean. Jared listens to my concerns and addresses them. I always get a good cut. read more

I've always had an amazing experience at Vault Salon! Emma has been my hair stylist for some time now and listens to what I want to do with my hair and has always delivered! She creates a fun and relaxing experience. I highly recommend her as a hair stylist! :) read more

I am so happy with the my new hair! It still feels healthy. The hair stylists at this location seemed very experienced! My stylist took her time researching what I wanted done to my hair before she did it! I am really impressed with how neat the foils were. Overall impressed with its the results and happy about my experience here! read more

Vault Salon & Spa - 5 days later - Hair Salons Near Me - Roseville, California

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If I could leave zero, I would. I've waited to leave this review in hopes that I would grow to like my hair. It has been 3 months and I don't like my hair any better than the day it was done. This place was absolutely horrible. I paid $600 for my hairdresser to butcher my hair in this "upscale" salon. I regret so much that my normal hair lady did not have availability when I needed it. I have dark hair and normally get blonde balayage. I showed my stylist a picture and ended up with full highlights. I can deal with that but my hair looked nothing like the picture. My only request was that my hair not end up orange. I left the salon with half of my hair orange and the other half more closely resembling blonde. She rushed my hair and did not leave the foils on for the equal amount of time on the left side of my head. She also to not taper at the root but rather left a harsh line between my natural color and the blonde. This after ensuring I booked a long time slot because I know my hair is long. This after being told by my stylist that she was a "blonde specialist." This after opting for a higher level stylist so I got someone with experience to decrease the likelihood of a mishap. This is the worst my hair has been since my mom chopped it all off in second grade. The product they use is horrendous. No matter how many fancy conditioners I use, my hair is a tangled, ratted mess. Perhaps it's a strategy to force people to use their specific shampoo and conditioner to manage their product they use to blonde. I can't remember what the stylist said it was but I don't ever want it in my hair again. I can't get my hair soft at all. This has never happened to me before. I set up a fix almost immediately but didn't go out of fear. I don't want them to touch my hair again. I wish I could undo this whole mess and get my hair stripped without causing even more damage. PLEASE DO NOT GO HERE. read more

My time with Sara brought me right back to being 14 with my childhood hairstylist - a great friend of my moms, and truly one of my favorite people to this day. She asked questions, listened, and made me feel so comfortable as a walk in client. She was happy to see inspiration photos, we talked through what I liked and didn't like about each photo and she absolutely nailed it. She was kind, easy to talk to, and made me feel very safe. I just had a really really great experience and I can't wait to come back! read more

Best time and conversation with Caitlin she was very thorough, and was super helpful with tips/tricks for my hair! I left so happy and my hair is feeling/looking so good. Thank you!!! read more

If anybody ever needs an actual correctly done perm go to Devon!! She's super sweet and knows what she's doing with perms and hair color. This is my second perm from her, I've always wanted curly hair and she makes it entirely possible. Perms get a bad rep but they can be done beautifully, the curls always look real and my hair is never fried read more

Vault Salon & Spa - Perm! - Hair Salons Near Me - Roseville, California

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It never disappoints! Just the best salon in the area! This is my first time in this location, normally I goes to the in rocklin. This is there second location and seems its bigger than the other one. The service here is amazing, you just need to book your appt online ! read more

Brandon is my stylist I went short again after 2 1/2 years I couldn't be any happier it looks amazing I feel incredible thank you Brandon!!! read more

Vault Salon & Spa - Hair Salons Near Me - Roseville, California

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Went to get a haircut on Thursday . The stylist was nice ; but my hair is so choppy it looks horrible . The layers are uneven and I have big event on Wednesday to go too.. very disappointed and unsatisfied with my service . I have long hair and it looks like she cut in into a bob on one of my layers ! I never had my hair look this choppy ever ! My friends even said what happened to your hair! I have a big event that I have do a presentation this Wednesday and now idk what to do with this hair ; it's so choppy and looks like a butcher cut my hair . read more

Vault Salon & Spa - Hair Salons Near Me - Roseville, California

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I had been using black box dye for over a year, and then came here and asked for my hair to be lightened. I was told that it wasn't sure what color I would get, and the stylist got me to a nice copper color. It was awesome, but ridiculously expensive. I then came back (expecting it to cost less, because I wasn't buying their shampoo & other hair products this time) and got my hair lightened to a somewhat platinum blonde. The stylist was rough with my hair, pulling and tugging, and did not give me a cohesive color. The top of my head had a blue/green hint to it, and my length was platinum, with some white streaks mixed in. That is not at all what I wanted. My hair is also extremely damaged and breaking off. It feels like wet spaghetti and is very stretchy and stringy when wet. Disappointed and never coming back. read more

I went in for a haircut and I was assigned to Mia, I showed her inspo pictures and she did a wonderful job of giving me exactly what I wanted. When I got to the register, she told me that my total was going to be 65 dollars. When I checked my receipt, I was charged 19 dollars for the tip so my total ended up being 84 dollars. I'm upset that she didn't inform me and that I wasn't aware of this charge. read more

I had my first ever salon experience with Inna. She gave me a trim, curtain bangs, and a blow out. My hair turned out exactly the way I wanted and she made sure to get every detail right! It felt great to treat myself and I will be a returning client. P.S. her shampoo massage is to die for! read more

Jared you knocked it out of the park again thank you so much This was my second time and I have never been happier. read more

Vault Salon & Spa - Best Hair Dresser in Roseville Thank you Jared - Hair Salons Near Me - Roseville, California

Scheduled an appointment with Mia for 4pm, ended up waiting for 15 minutes in front of her as she chatted with someone on the phone without acknowledging me. I ended up leaving. If you value your time, I don't recommend this place. read more

I've been going to Matthew for the past year and he convinced me to go light and use bleach for the first time - I absolutely love my hair. The entire staff is so friendly and kind. They always greet you when you come through the door, they ask if I need anything before they start with my hair and always check in with me since I'm usually there for hours. McKenna also does facials there and she is awesome! read more

Had a great experience after waiting three years to cut my COVID hair. Fair pricing, competent work and pleasant experience! My 19 year old daughter went to get her hair done after she saw mine. Another great experience! Thank you! read more

I thank my lucky stars I found Vault Salon and especially Brandon! Everytime I leave the salon I feel like a million bucks. He is so professional and friendly, and he really listens. I feel like he always understands exactly what I'm going for and we're on the same page. I value how he gives me honest feedback about what he thinks will suit me best, and I trust his opinion. I learn so much whenever I go in because he always takes time to answer my questions on hair care and products so my hair can look it's best. He's the only person I trust with my hair. If you're thinking about booking a session at Vault just go do it right now, you won't be disappointed! read more

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Scheduled a haircut w Brandon and he did not disappoint. He's so sweet and thorough. Hair looks wonderful! I will be back for sure.

I went here to get my hair done for my baby shower, I'm almost 9 months pregnant and of course feeling down and my hair was a mess, I left the salon not only so happy with the results but i also felt so good about myself and felt fresh and pretty for the first time in a while. Megan was awesome she sincerely cared about me and what i wanted and just was such an amazing experience. read more

I've been going here for a couple of years now, since the start of the pandemic. It's my regular now, and I have had a few different stylists work on my hair during this time. Service is excellent, the team members are courteous and friendly. The biggest plus is that their locations look well kept, organized, and clean. There is no ick factor and elevates the overall experience. My hair always looks great when I walk out of here. They offer different sales and discounts through the year on products and services, including your birthday. Highly recommended! read more