I am writing, with assistance from a friend, to formally address the distressing experience I had with VCA Clackamas from Nov 8, 2025 through Nov.15, 2025 involving my dog, Gracie. The veterinarian's willful ignorance of my mental condition (I have had 2 strokes and am limited in comprehension in matters like these. I just know that I love my dog.), and therefore, the colossal financial exploitation perpetuated upon me during this time period caused significant and needless abuse to my pet and emotional & financial devastation to me. The veterinarian led me to believe that she/they could make my dog better. Money was the first, main and predominant barrier to get past before anything would be done for my dog. I am not a person of means, but I love my dog more than anything. From what I understood, they would get her past this emergency and she would be ok. I did not look closely at the $$$$ estimates pushed before me to sign, without explanation or even verbal notation of the numbers/costs. My dog, in ketoacidosis, was realistically not saveable for any reasonable period of time. My inability to understand anything about this but just blindly asking for help was how this started. I brought her to this hospital because my regular vet was out of town and I remembered where this vet hospital was from passing by over the years. This vet and/or staff, if they actually did all these horribly invasive things listed in the invoices, to my dog, would have been mercilessly torturous for her. The emotional distress on me was incalculable. This little girl is my constant companion of so many years, as I am mostly home-bound. Demand for Remedies I am requesting the following remedies: Full reimbursement of all costs incurred. Compensation for emotional distress suffered should be part of this but I will concede this amount for my own lack of understanding as this deception ensued. read more

Hello this is for anyone who's dog has medical conditions regarding anything. I had taken my dog Sheba to vca when she was 6 months because she had some weird skin issue and we went to figure out what it was. I get there and first of all the vet wasn't professional in anyway started arguing with me saying she was 2 when she was obviously not full grown and told us she had fleas and was getting in my face which wasn't the case we had another vet from vca take a look and she had mange. And then she started to have seizures about 2 months later so we took her back because we asked for a different vet and THIS PLACE SAID MY DOG HAD HIP DYSPLASIA PUMPED A NOT EVEN 1 YEAR OLD PUPPY FULL OF STEROIDS AND PAIN MEDS TO THE POINT THAT SHE COULDNT WALK AND HER SEIZURES GOT WORSE AND SHE WAS IN PAIN AND COULDNT CONTROL HER BLADDER. So we took her to dove Lewis because we thought something wasn't right cuz she had gotten severely worse since taking her prescribed medications and they confirmed that the meds they prescribed us were literally killing her and there was nothing they could do because the medication first ofF for her age were not supposed to be mixed and the dosage was way to high for even a full grown dog we had to put her down at not even a year old. VCA Hospital is disgusting and I truly hope me posting this makes it so others don't go thru this because what they did to my dog was disgusting AND HER BRAIN WAS FUCKING SWOLLEN THIS IS THE WORST FUCKING VET DONT TAKE YOUR ANIMALS HERE BECAUSE HOW THE FUCK DID U GO TO SCHOOL TO LEARN HOW TO HELP AND SAVE ANIMALS AND CANT TELL THE DIFFERENCE BETWEEN HIP DYSPLASIA AND BRAIN SWELLEDGE. read more

I was referred here by my vet for my cat. I had been here about 10 years ago for another cat that was hyperthyroid and had irritable bowel disease. At that time I was able to see a board certified internist with a minimal wait time. Wow, has this place changed! When I was here before the veterinarians were actually specialists. Most, if not all of them, were board certified. I think they only have one board certified vet now. From what I gather they were bought out by the VCA vet hospital chain. What I saw was an overbooked, cost-cutting, profit-motivated, MacDonald's of a vet clinic. If you like to wait this is the vet clinic for you. None of the people there got to know my cat. Three different vet tech/assistants had control of my cat, and none of them learned his name. When I checked in my cat was immediately taken from me to who knows where. I then waited over an hour before I even saw a staff vet (not a specialist). I don't know why they had taken my cat away because before the vet came in the exam room they had not even taken his temperature. Anyway, I spent the entire day waiting for them to do an x-ray and an ultrasound. They didn't sedate or anesthetize my cat, so I don't know why it took so long. I decided to have the test results sent back to my regular vet rather than deal with these guys. read more

I had to bring my cat bella in after she was spayed the prior day at the human society. After her surgary at the OHS she wasnt herself at all completley lethargic, not eating or drinking anything, great deal of drooling so i took her back to the OHS the next day and they didnt do a thing for me, but tell me to come back in a few days if she STILL wasnt better. i wasnt gonna risk her life, i knew she wouldnt have made it one more night so i took her to VCA specialty animal hospital and Dr. Cheryl Trempala DVM saved her life. even though i was in a financial binde at the time( and they told me they never do that sort of thing) but we worked something out and she examined and treated bella. I'm happy to say Bella is completley back to normal now. it was just really nice to have someone not shun me or make me feel terrbile in that sort of situation. I was very impressed by how nice and professional the whole staff was. they were concerend and acted like they cared when my bf and i didnt know if Bella was gonna make it. We greatly appreciate everything this hospital did for our kitty. we just wanted to say this is a great place to go, they treat animals with care and you can tell they care about their job. if anything ever happens again im taking bella back there! thanks again read more

I actually joined Yelp to write this review. I had a very good experience when I brought my dog in to the hospital. She was experiencing heavy breathing which isn't normal for her. She ended up being okay- but I was freaked. I called first. The lady on the phone wasn't too helpful. She gave me shoddy directions and I was none too impressed with her demeanor. Kind of no nonsense with no sympathy. I talked to a tech and they recommended I visit with my little one. So, I came after getting lost twice due to the confusing directions. But when I got there- the guy in the front was really nice, really helpful, referred to my baby girl with kindness and concern. He had me fill out paperwork and kept me updated as to when the doctor could see my pup. The wait was excruciating. I know it was a Saturday but it felt like it took forever. But the guy in the front and one of the ladies kept me informed of what to expect. The doctor saw my dog and it was all ok. Granted- the tests and the appointment made my wallet bleed but it was worth it. The pup is fine and back to normal. I will go back again due to the quality of service and kindness of the front desk staff. Now I know where they are located. read more

worst thing that ever happened to me they almost killed my dogcleaned our bank account to nothing miss diagnosis poor judgement kicked us out on the street left cath hanging out and the worst part of all they didnot feed our dog all night she was starving when we got her i sorry but they failed us and treated us like garbage when they knew we were broke the only one who had passion was dr kroll he was my hero but know im more lost than everi still dont know if my dog is going to live or die thanks for nothing just remember you cant stop freedom of speech deal with that i speak the truth and theres nothing anyone can say that will change my mind say what you want deep in my heart they screwed us and took it out on our dog and that i will never forgive them for what they did to us and a poor innocent defenceless dog giving them 1 star is an insult they deserve nothing only thing left to say is "THANKS FOR NOTHING" read more

Being that I have a houseful of pets, I've had to use this vet several times the first two years of my puppy's life. I rescued a small toy dog two years ago. I had an elderly cat. The dog wanted to make friends and play with the kitties, who had always lived with dogs without incident. But this new puppy would jump in my cats face and she scratched his eye 3 times in year., each time requiring an ER visit to the vet. They were fantastic and I've always appreciate their help. Another time I was caring for a friends dog who was on vacation. The dog was elderly and fell ill. The ER vet was so helpful in caring for the dog. I was impressed. The best part is the fees don't seem to be any higher than a regular vet. read more

We had the pleasure of working with Dr. Lozier who performed surgery on our Cat Snoopy's leg- which had been shattered by a shot gun blow- and we were overwhelmed with the care and concern from not only Dr. Lozier and Dr. Petersen, but the technicians as well. The team of Doctors at NW Veterinary Specialists are very honest and caring. You can see the love that they have for pets and their owners in our community. Since pet medical care can be so emotional- especially in emergency situations, it's nice to know such a great vet hospital exists to take care of these needs. read more

I came here because it was local and has had great reviews. I brought in my dog because of a bum foot. At first I didn't think much of it but after a few days, she could still not put much weight on it. I went to the VCA and am I glad I did, I quickly found out that she had an infection and if I waited longer to checker her in, things would have been much worse. The VCA was very friendly and gave some antibiotics for her to use. Within a week, my little pup was running and jumping like nothing had happened:) read more

What a great clinic with a great staff. Dr. Lozier replaced my dog's hip 2-1/2 weeks ago, and Bear - my 75-lb. Belgian Shepherd - could not have had better care. He's healing beautifully, and I have very specific instructions to ensure that continues. I was so incredibly worried about Bear during and after his surgery, but everything was done so that he would have a great new hip, and be as comfortable as possible while healing. He seems to really like the entire staff there. read more

On Friday May 29th, I rushed my 11 year old chihuahua, Tommy, to this location. Unfortunately, with advanced congestive heart failure, we knew we were going to lose him. However, the care he received by Dr Chalam and the technicians, he was very comfortable until we had to make that horrible decision to put him to sleep. All the while, Dr Chalam was very honest and compassionate, as were the techs. I would never hesitate to take my pets to this clinic. read more

I want to recommend Dr. Jodi Anderson at VCA Northwest Veterinary Specialists. She has been helping us diagnose and manage an immune disorder for our cat, Harriet. I always appreciate Dr. Anderson's calm and kind demeanor, and her willingness to answer questions and help us understand the complexities involved. She always provides good information for us to consider before deciding how to proceed. The staff is also friendly and courteous. read more

Sadly, I've had a few experiences with this hospital. The service has always been prompt and the staff friendly. For a place that I never really want to visit, I'm glad they're always there for me and my beloved pets at times of emergencies. I have to give a special thank you to Cheryl for being exceptionally attentive and caring after my dog had surgery to remove cancer. She went above and beyond. read more

This clinic will rip you off in a heartbeat ! I paid $1000 for an ultrasound, upfront mind you, my dog was there all day! I went to pick her up, all I got was a receipt and a bunch of papers. I never saw a vet, never explained to me what the ultrasound indicated, nor any suggestions on how to care for my animal ! They're just money hungry and if they think they can screw you over they will ! read more

I would STRONGLY recommend that you stay as far away from this specialists.Our young dog killed from overmedicating, no one explained why it happened. They hid medical record. It look like shop for make money, don't care about you dog in emergency room after surgery, front desk- some of they are rude. read more

As for emergency vets, they are great. The staff is great. The gentleman on the phone was super friendly and reassuring. The front desk staff helped me with applying for credit and understanding the process. We loved Dr. Prouty! Thank you. read more

My response (in photos) after receiving VCAs standard response. I truly hope NW can get back to the top notch business they once were. Our animals and the owners deserve so much better. read more

I left a pretty negative review on March 30th and was invited to contact the clinic via email. I did that on April 3rd and never received a response. read more