This VCA is very expensive, and always recommending additional expensive treatments. Second opinions from other vets in the area confirmed both unnecessary and overpriced recommendations. We boarded our dog here during vacation, and he lost 2 pounds (from 10 down to 8 lbs) because they didn't make sure that he ate. I have sat in the waiting room for over an hour past our appointment time. They had one vet that was really good, but he is rarely there now. read more

I paid 160 bucks. then got a 2nd opinion to find out he didn't need the meds. My dog has had diarrhea since I purchased him from pet fair. read more

VCA Spring Animal Hospital - Veterinarians Near Me - Spring, Texas

See all

They were very courteous and professional. We received a bag of useful goodies on the way out.

Going to have a meeting with the facility manager to discuss malpractice. My dog was taken in on 5/20/21 given Medication for part of the issue. On 5/27/21 I get a voicemail saying that my dog needs more medication and they wrote the script. It was filled on 5/28/21 and I was given 15 days. My question is if you knew he needed 60 days of medication why did we write only 15 days with ZERO refills or better yet ZERO documentation. On 6/24 I get a text from dr hope saying he needs to be on the medicine for 6 to 8 weeks continuously after the fact it's already ran out a week ago. The bigger issue is Dr. Hope lying in text saying that we went over this and it was put in his medical records. Not a single voicemail or message or medical record indicates that medication being documented or prescribed for 6 to 8 weeks until 6/24! Do not take your pets here! All they want to do is take your money. I've NEVER met a doctor of ANY Kind to write a script for 1/4 the time it's needed on top of have zero refills. It looks as it was to viciously get back at me because I no longer filling prescriptions through your facility as they're almost doubled the cost of going to other pharmacies. read more

See all

Only place I trust for grooming services! Love the way Jen takes her time with my dog, Gigi. Unlike the times I would take her to Petco or Petsmart for grooming, she comes back home looking pretty as ever! Con: Your pet has to have COMPLETE vaccines, unlike Petco/Petsmart. They'll allow your pet, they just need their rabies vaccination. read more

I had a great experience! The techs and vet are very knowledgeable and quickly dispelled my worries and made me and my doggy feel very comfortable. The customer service is awesome and everyone was so friendly. It's very evident the entire staff genuinely loves animals and they treated my doggy exceptionally well. It is a little expensive to be honest but honestly I'd rather pay extra here where i know that my doggy will be cared for than save money at a sketchy place. I will definitely be bringing my doggy back here for everything she needs! read more

Dr.hope is a Great doctor always keeping me updated with my 2 amazing dog lobo and Lucy she's a great doctor, & also the front desk people always keeping me on track with my payment & there schedule for there next appointment I really do appreciate for their hard work read more

See all

I took my cat in for urinary issues and the staff were very prompt and courteous. The doctor spoke with me about the many issues that could be causing his problem. We decided to take a sterile urine specimen, but they were unable to get any due to his small bladder not having much to urine to retrieve. They kept him overnight free of charge and were able to get the sample the following morning. He is doing much better now. I also take my dog here and have never had any issues with service. They make scheduling easy and send reminders for upcoming vaccinations, etc. read more

Dr. Hope took amazing care of my parvo puppy (who is 100% better now) and kept me updated on his health every morning and evening, even on Sunday. Cost was pricey because he stayed overnight for multiple days but when comparing to other places near spring VCA is definitely the better option. read more

VCA Spring Animal Hospital - Veterinarians Near Me - Spring, Texas

The medicine that my dog is prescribed is currently on back order, I called VCA to see if they could fill a prescription from another vet they said yes over the phone and then they made me go back-and-forth to my other vet to make sure the written prescription was perfect before they would take it. once I finally got to the vet with the correct paperwork that they required the vet said that they would not fill the prescription until they saw the animal. Which basically means they want me to schedule a vet visit and pay for a vet visit before they fill the prescription. And I assume that's because they just want the extra income or they want to save the medication for their customers only. I do not blame the front desk girls I blame the vet on duty. Would give less stars if I could. Don't come here all they want to do is take your money. read more

We took our dog in on Dec 22nd, was told she had arthritis. The vet prescribed an anti inflammatory and some supplements. They didn't do any blood work or x-rays. On Dec 29 th we had to but our beloved dog to sleep. She was misdiagnosed. Please dont take your animals to this place. read more

We took our lab here because she had scabby spots on her stomach and we just wanted to make sure they were ok since they didn't bother her. We took her in, and no one knew what it was or had any idea, we were throwing ideas out there to them and they would say, yah that could be it, lets test for that it will be $100.. We didn't test or do anything with them cause I did not want to test for something they had no clue what it was and spend that money for nothing. We will NEVER go back.... read more

Customer service "F" they are using covid-19 as an excuse to not deal with customer. Helloooooo most of the business around are open already . They take your pet to the back for treatment so owner can't see what are they doing.I'm not coming back.I'll find another place to take my pet for her necessities. read more

My very first appt at VCA was scheduled for 12:30 however, I went to the wrong location. When I called to let them know they told me to come on in and they could see me at 1:00, that was perfect timing. When I got there the staff made me and my dog Layla feel welcomed. Dr. Casper was amazing! Being that Layla is the first pet I've ever been responsible for he took the time to explain everything I needed to know about keeping a healthy dog. I appreciate his time and patience with us and look forward to seeing him again for Layla's next vet appt. read more

VCA Spring Animal Hospital - Layla Johnson - Veterinarians Near Me - Spring, Texas

They gave me Care club for one year and i paid 74 $ every month and each time i had to take my pet i gad to pay because care club doesn't cover anything, also today we had appointment at 8:00 am but the Dr wAs on the phone until 20 minuets, they don't care about our time , I don't recommend this business at all, read more

Horrible customer service, staff were rude. They take an excuse of covid-19 to not deal with customers. They take our pets to the back so we don't know what are they doing. I'm not coming back. read more

I needed a second opinion and did my research and brought my dog here to see Dr. Andersen. Service was impeccable, thorough, friendly and caring. I would highly recommend this office to anyone. Staff and doctors were very nice. Clean facility and very timely with my appointment. Lexi had her teeth cleaned this week and she is a happy pup:). Thank you VCA for the great service to my pet! Cheryl J read more

Bring your dog here for a $30 bath, and you'll wind up with a $150 bill. Corporate money grab. The Vets are friendly, but get ready the shell it out. read more

Great customer service! !! My dog had her 3rd puppy package. Clean hospital and caring staff.

I asked them for a feline leukemia test. I told them that my cat tested positive at the shelter and I wanted to confirm with the expensive test that they have to send to an external lab. I explained that there are two tests and I do not want the kind that they can do super fast and in-house. The vet assistant [which I know know means she was not licensed] said it was combined with the fiv test, which is the moment she screwed me over. I was skeptical but i had no other reason to not trust her. Then when the other vet tech and the vet came in, they kept saying "fiv test" instead of leukemia test and I thought we were on the same page. Noooope. I paid $95 for an FIV-only test. So then I got mad and called them and told them how this happened. The manager hesitantly apologized and I again specified there are two kinds of tests and I want the lab one. He said he'll see what he can do after he confirmed my story to the vet tech and vet assistant. Later he says that he did some research on his own about the condition and he told me they have the lab do the leukemia test. They get back to me that she is positive. I ask for all their paperwork on it. I open the pdf and see the test is the f*cking kind of leukemia test that I can buy with a $15 home kit of Amazon. Anyone that knows anything about leukemia or has access to Google knows there is one cheap test that you start with and one expensive one that you confirm with. I was clearly asking to confirm, clearly asking for the expensive one, clearly stating that it wasn't the ones they can do in-house, etc. F*cking idiots f*cked it up twice. I am too pissed to tell them. I'm just cutting my losses and switching vets. I've also now invested in four cat books due to my newfound paranoia of distrusting vet staff. They gain one star for attempting to fix their mistake, but lose two for lack of listening skills and one for lack of technical expertise. Any expert wouldn't have needed to listen to me to know the right test for my cat. read more

So.. VCA vet off of 2920 was a complete and total bust. I called them yesterday and they scheduled named off several appt times, I chose 8am. Got up at 7. Got the puppies ready and was there by 0759. And at 0855 hours, still had not seen a vet. Was sitting in a room, keeping the puppies quiet (not an easy task) until I heard them page 'Need a vet for an appointment'. Um. You needed a vet an hour ago. My appt was at 8am. Not 9am. Finally a technician walks in. Asks me questions I've already answered or given them paperwork on. Tries to sell me a puppy package and I'm asking her why they would need all these additional/repeated shots since their original vet in Ga and mine in Katy both indicated that only two vaccines/shots were needed today. She says 'oh well, I can get a vet to explain it to you'. I asked her how much longer THAT would take since I've been here an hour waiting on just that. She says 'oh well we've been busy'. Oh. Okay. So I told her I won't be needing the package or the vet. I have one, hers was just closer but the service was unacceptable. So I took the puppies back home and wasted an hour. I'm sure if I had been an hour late they would've told me I needed to reschedule. Not cool. Not happy. But at least I didn't cancel my other vets appointment so the puppies are at least still taken care of. read more

We have been taking our pets to VCA Spring since 1994. They have treated our cats, dogs, lizards and birds. They have gone above and beyond in care, even treating my daughter's lamb that she was raising for FFA. They have treated our animals for dog attacks, injuries, cancer, lupus, epilepsy, skin disorders, heart problems, spaying, neutering, etc. We have had to have 4 animals euthanized due to old age and health problems total since 1994. The vet lights a candle, dims the lights, and is very comforting through the hard decision of euthanasia. Dr. Hill has cried with us many times, as she feels for every patient as though it were her own pet. She is probably the most upbeat and friendly person I have ever met. Even on their busiest days, she is smiling and encouraging. Dr. Carter is very caring and understanding. He is highly competent, and if he runs across an illness or condition that he's not certain about, he will contact specialists to confirm or disprove his diagnosis. My nerves are calmed just knowing that Dr. Hill or Dr. Carter can handle anything we bring into the clinic. Some people have noted that VCA hospitals are high-priced. I don't know if they are higher, as I've never been to another veterinarian since we moved to Spring in 1994. Even if they are higher in cost, I gladly pay it, because I know that "you get what you pay for". Some reviewers of VCA hospitals complained about unnecessary tests being run. All I know is that the tests are run and they almost always show something wrong with my animals. I am glad to have the tests, x-rays, etc. and never consider them "unnecessary". My daughter relocated from Texas to Arizona, then to Pensacola, FL , Jacksonville, FL, and then to California (she is military). All this happened in 18 months, and the entire time her dog was seen by a VCA veterinarian in each city and state where she has lived. It is comforting to "keep it in the family" when choosing a new vet. I have used six veterinary clinics in various cities in my lifetime, and VCA is the best of of all. Thanks VCA Spring for being the most caring and competent veterinarians I have ever had. read more

Nice, but not worth your time. Can't seem to diagnose a problem after 3 visits and several tests. They just seem to keep giving bills and saying that they will give you answers but after reviewing the tests they cannot . read more

Very dissatisfied. They like to try to charge for every little thing. Front staff are less then helpful. We made an appointment to get vaccinated and they lied to us on the phone not needing an exam. Wasted a trip and the front desk supervisor was not helpful. read more

Don't come here unless you're rich. We took in our kitty because he was lethargic and after $700 of tests, fluids, and a hospitalization to force feed him they said it was mycoplasma. They told us the antibiotics should work after 3 days by the 6th day our kitty could not walk and I called to see if they could change his meds and all we got was "keep giving him the meds and force feeding" today would've been the 9th day but unfortunately I woke up to my cat crying in pain I think he was having seizures. After $200 he was put down and we still have no answers as to what happened to him and why this all happened so fast. read more

I, and my family, have been using vca spring for years. They take really great care of all my pets. they've treated my family's pets ranging from lizzards, fish, birds, dogs, cats, and Dr. Miller (no longer with vca) even treated my lamb when i was in ffa in 2005. they've been gracious and sympathetic when we've had to put down our pets due to illness and old age. When my brother passed away they sent my family a card and condolences. they really have been a great veterinary office. Couldnt have chosen a better staff to help care for my fur family. read more

I switched to this hospital because Banfield service got so bad. They always wanted drop off. Not here. Wait time is short. Doctors and their assistant are very loving to my dog. Maybe the front staff could be a little more cheerful if I had to provide some constructive criticism. Other than that, I'm happy coming here. read more

VCA supports the SPCA by providing free initial exams, so VCA Spring Animal Hospital has been our vet practice of choice since we adopted our four legged family members, Brandy and Ginger, from the SPCA in 2010. The front office, vet techs, and the docs are all great and treat us and our pooches like family. We have used another vet literally within a stone's throw or two from our house with other dogs we've had, but we would rather drive the 5 miles or so to go to Spring Animal Hospital. read more

I have always used Dr, Casper, formerly from his own practice at Animal Hospital of Spring, so when he moved to VCA - Spring I followed Dr Casper. Dr. Casper has been a Vet in Spring for many years and is very experienced, yet keeps up with the latest research and treatments. I do think you pay extra for the VCA name just like many brand names. I really like Dr Casper and he is the reason I go to VCA Spring. read more

Go somewhere else if you value your pet. They take your dog in another room to do the physical and draw blood for heart worm test. This is different than every vet clinic we have been to. They informed us our dog was having a seizure and they could not give any vaccinations. It makes me wonder what they did to initiate a seizure? My dog has seizures typically a couple times per year under extremely stressful conditions. Also, the heart worm check was $50 and results take 2-3 days. My last vet was $20 and results were in less than 30 minutes. We are going on vacation soon and the vet quoted us $600 to board our dogs for one week... Most expensive quote we have ever received by far. Like I said in the beginning, go somewhere else if you love your pet. read more

I definitely plan on coming back. The staff is great, very nice and very helpful. I was a little late to my appointment and only waited maybe 10 minutes. I was taken to the back where the vet assistant was very good at explaining things and handling my rambunctious pup. Dr Green was amazing as well. She was very nice and answered all my questions and also handle my crazy pup nicely lol I read all the negative reviews and I don't see any evidence of them being anything less than great. read more

The office manager at this place is the rudest lady I've ever met! It wasn't a one time thing literally every time my husband or I encounter her its the worst experience. The "first exam free" is a scam because they charged me then when I brought it up they gave me a credit so I would have to come back. Also the "the first exam" apparently means just look at your dog and make an appointment to do stuff next time. No shots included or anything. They overcharge for everything and the office manager has no sense of customer service or loyalty. I usually don't write reviews but my experience was so terrible I want to save anyone I can to stay far away from this vet. read more

I keep coming here hoping for help but each time I'm given an estimate of cost ranging from $700-900$ !! Just for testing like X-rays. That is insane to me. They are nice and good with the pets but really unable to diagnose a problem and push hard for you to get a loan to pay the outrageous x ray bill. I don't advise you to come here. read more

The facility is modern and clean enough. The staff has always been friendly whether on the phone or in person. I like they waive the pet's first visit doctor fee. I've taken two pets on separate occasions and you get up to two free...nice perk. I've also never had any problems scheduling a reasonable appointment time - sometimes even same day. I do think the prices are a bit higher, but that typically happens at suburban vets. On my last visit, the doctor was knowledgeable and took the time to discuss my pet's health condition in detail. At the end of the day, it's up to you to refuse any services you think are too costly. I did that on my first visit and everything worked out okay anyway. I honestly prefer using low cost clinics for more routine prescriptions and exams. The few times I must take a pet in for something that requires a bit more, I already budget and expect certain costs.....and VCA Spring was within the reasonable range and seemed to genuinely care about my pets. read more

This vet left my dog in unnecessary pain for days. I brought her in with one side of her face swollen. I informed the vet that I suspected a cracked tooth. The vet dismissed the trauma as just an insect bite, even after he looked in her mouth for several minutes with a light. After the swelling went down I looked in her mouth and it was plainly obvious that one of her back teeth had the incisor point broken off. The vet most certainly should have noticed that obvious damage. The damage was plainly visible without x-rays. As a result my dog suffered in pain for days with a very painful tooth ache until I took her to another vet who did the tooth extraction. read more

Complete rip off, they don't seem to care about anything but getting in your pocket. They let my dog leave bleeding because we didn't have $750 to sew up a cut. I used them for years but when you balk about their ridiculous over charging they treat you very poorly. My wife left there crying. read more