Didn't hire me. I went through 2 interviews. Live minutes away. Have been a member for over 20…read moreyears. But they didn't hire me.I was completely qualified.

NOT WORTH YOUR MONEY. Put in a request at 8:30am and finally at 4pm decided that I had to find an…read moreindependent tow truck company. They don't care. They already have your money. You are better off taking care of yourself. We will NEVER use AAA again. The good days are over. It's just a cash grab now.

Absolutely amazing customer service. These individuals are so kind and helpful and truly take the…read moretime to ensure you are cared for. Not only did they make the insurance process easy and explained it to me, they kept me in the loop everyday on my car. They also cleaned the interior of my car! It's like the car was brand new again.

it's such a relief to find a dependable body shop I can trust with my car. Not only was everyone up…read morefront, honest and communicative but my car was returned cleaner than when I dropped it off. You would never know my car was even damaged. I'm very grateful for Alan Byer Collision. It really gives you piece of mind to track the progress online and via text. A++

They treated my family with a lot of disrespect. When you try to ask questions, they do not answer…read morein anything but a very vague way, and they are also very overpriced with their prices.

Very poor customer service and prices are double than other shops. Treated my 18 year old son, who…read moreones the car, and my wife as if they had no business asking questions about service done or billing. If i had gone to pick up the car and received this kind of attitude, there would have been real problems. I don't see how business like this stay in business. Use at your own risk.​

Jeff Thomas, I need relate to you and all perspective customers what has transpired with my 1989…read moreJaguar XJS, and the warranty which expires on 20 September 2020 which you would not honour. As you remember, I paid over 6,000.00 for your services and regret every minute and dollar spent. I should have asked for the accreditations of all the people who worked on my vehicle as I believe they were more BOCES than Jaguar trained, yet I paid the big bucks for what I feel was no more than Craigslist mechanics. Let's begin with the loose steering. The steering wheel still has play and earlier this year I brought this to your attention but you refused to look at it unless I paid a 67.00 fee. Since when does a shop of your "caliber" look for money to inspect warranty work? That's why I wrote to the Better Business Bureau and they published my complaint regarding tour work. Next is the alignment which you did twice and admitted, "That's the best I can do". At 275.00 for an alignment I would think you could have made this big engined vehicle...12 cylinder go down the road on a straighter path. Let's talk about the brakes, 1500.00+, which pull to the right and the front hose which I was charged 101.00 leaks. The brake light keeps coming on at the oddest times, and then shuts off. Finally the "Minor" tuneup which you gave the car. You didn't clean out the mouse nest which took me 2 hours to remove, but you did tell me there were leaves. 970.79 for a job that left my idle to this day erratic, and quite a few vacuum hoses which you "forgot" to reinstall. I inspected terminals which were not cleaned but corroded. And one more thing, the PCV valve which you replaced for 104.83 and mentioned it really didn't need it but it might have been original, so why not...but the engine breather which was adjacent you didn't touch. I read the manual, removed it and soaked it in gasoline to remove the molasses like crud in its lattice work shaped body. I also scraped the gunk around the pipes which I am sure you should have looked at as it was so close. Jeff, you and your crew did a disservice to my beautiful 1989 5.3L XJS convertible. This year since you worked on it has been a nightmare as I believe you didn't solve the problem but became part of it. And yes, because I know you will use this...I did complete your survey immediately as I trusted you, but didn't know the negative issues until I drove the vehicle and it was too late to retract them. You used this against me when I disputed 2,900.00 worth of your work with American Express, and you won the case. Sly...very sly. My vehicle, as we reach the 1 year warranty point which you will not honour has been driven less than 4000 miles which again fits into your warranty specs, is not where I want it and reed it to be...I feel I have wasted a great deal of money and would not recommend your shop.

Because the service writer came out very angry that he was double charging me for a diagnosis and I…read moresaid I wasn't paying for it twice he got defensive. He then got aggressive after I just paid $500+ for absolutely nothing. Not to mention when I dropped the car off it started, now it doesn't start and also underneath my hood was all taken apart along with grease in the door well. The gentleman got so defensive I asked if he wanted to fight me, I couldn't tell if he was initiating a brawl or trying to explain why he was double billing me. Anyhow, towed car home, battery charges but computer isn't working correctly and the car won't start. Check my other reviews. I always leave good/fair feedback. This place, not so much.

They worked on my car and brakes. They didn't the work in a day. The the price was affordable.read more

The best! I trust them with all my auto needs, from simple oil changes to snow tires and engine…read morework. The shop is full of honest workers and affordable prices. Go visit them you won't regret it

Recently needed brake and wheel bearing work done on my SUV. Work was done promptly and price…read morereasonable. Would highly recommend Quality Auto.

very nice people they'll get you in and out with affordable pricing. you can sit and wait till your…read morecar is done.

My experience at ABV was nothing less than spectacular. I was greeted at the door, by a kind young…read moreman with a long red ponytail. At first, I thought a homeless person had attempted to seek refuge, but in actuality, I encountered a very professional salesman. He was quick to offer me a cup of coffee and a seat in his office. I gave him quite a difficult task: find a vehicle with less than 14,000 miles for only $10,000. This wasn't the "difficult" part of the task, however. I also instructed the gentleman to find a car with heated, massaging seats and a trunk large enough to store my sousaphone. In only 2 days, I received a call back, and I am now the proud owner of a 2015 Volvo XC60. The vehicle met all of my needs, and although the seats lacked massage capabilities, the gentleman gave me a $10 Tokyo Soul coupon and a free horseback riding lesson at Tanglewood. Every employee I encountered at ABV treated me with respect and dignity, unlike that jerk William Fuccillo. At Fuccillo's, I was told that no vehicle matched my requests, and it was suggested that I "look elsewhere." And so I did... ABV is my first choice for all future vehicle purchases and repairs. I highly recommend this establishment to everyone.

My sales guy , Cory, was very young and had no personality. He didn't know the features of the car…read moreI was looking for, nor how to use them. communication was lacking from him during the whole process. He never greets me when I come in for service, which has been a lot lately. Signing the paperwork the manager was pushy and rude. I almost walked out. No parking available around the entrance. I am still having major issues with my car, although they always seem to have rentals available while they work on it.