I found myself taking my dog to the emergency clinic at 4:30 in the morning. I was so impressed with the entire staff and the way they do business. I was greeted quickly by one of the med techs Randy who had me come to the back exam area a large room, which felt like a living room experience. She examined my dog and took vitals while Imani the other tech got my information and instructed me to go to the online check-in form to complete it. I was instantly calm down by their gentle and welcoming behavior. Then the doctor came a wonderfully knowledgeable veterinarian Dr. Salazar who examined Callie and instantly put me at ease. My dog had some rather severe reverse sneeze spasms at home that scared her and me; after examining my dog, she let me know that they were benign and also told me what to look out for in case they might have been a sign of something else. An emergency came in and Dr. Salazar kindly excused herself and attended to them. I wasn't there for more than an hour and a half and felt like I was taken care of. in some other veterinary ER clinics. Their process is streamlined and efficient and also personal. The way they handled the paperwork by asking me questions and starting the intake form and instantly taking vitals was a big relief. I have been to other ER vet clinics where they took the dog in the back and I didn't hear anything for hours. The nice thing about this place is that you know exactly what is going on and you are not separated from your pet. I love that they handled the more urgent situation right away, and still kept me and my dog feeling like we were taken care of as well . I highly recommend this clinic not only for their professionalism and humanity but also their process which moves the process forward quickly. I felt secure that my situation mattered and would be swiftly addressed. read more

The whole team at VEG in Encinitas is amazing! I was very nervous bringing my dog into VEG, as VEG was fairly new at the time, and I hadn't heard much about it. I am highly selective in where I bring my fur baby, and only want the absolute best for him. We had an emergency late at night, when our regular vet - and most vets - weren't open, and I am so happy that I chose VEG. I can honestly say they are exceptional, and I am so thankful for them! Dr. Danica Kim is the best! She is incredibly knowledgeable, kind, and compassionate. They took wonderful care of my dog, and he made a full recovery. I have so much gratitude for Dr. Kim and the whole team at VEG! read more

VEG ER for Pets - My dog, Apache, feeling great after receiving exceptional care from Dr. Danica Kim and the whole team at VEG in Encinitas - Emergency Pet Hospital Near Me - Encinitas, California

Money money money before actual real diagnosis.I had to go to another vet to get a actual finding and cause for my poor dogs problem. Dr. Had to consult with 3 additional Doctors to come up with a diagnosis. This was after she told me the surgery X-rays looked great. Went in for a throat issue and they claimed it was a previous surgery infection. The infection was ruled out 2 days later by another vet. Additionally the X-rays they took didn't show the whole throat area. This would have disclosed something peculiar.But according to this clinic there 2 board -certified specialist claimed otherwise. Sorry Veg you failed my girl. read more

I brought in my baby white duck to VEG because she was having multiple seizures every 5 minutes and was not eating, it did not look good. It was on a weekend and most exotic pet hospitals were closed. I brought her to Veterinary Emergency Group and Dr. Cain was very helpful, she had to contact an exotic bird specialist to see what could be done to save my baby duck. She took the time to check out my duck and prescribed antibiotics. I really appreciate how caring Dr. Cain was, this all happened in May, and since then baby duck has grown and has not had any seizures and is doing amazing. Thank you. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Encinitas, California

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Here we are again ....7/28. Admitted and transfer by our vet Dr Dawn Love(North Orange Vet). Started our adventure around 12:30 Friday 7/28, still on it 0630 Saturday 7/29. We ate rat poison, which doesn't have antidote. Induced thus induced vomiting, charcoal, IV ......and VEG is amazing. Dr. Teel, Dr. Dre, Stephanie (knew from her Dr. Smith & Dr. Love days), Ashley, Margo and so many others whose names escape me....were so extremely amazing and kind. I have observed them all night, busy with all kinds of trauma.....so efficient. Very content pets. I called Dr Dre the miracle doctor. They work very well, even with shift changes....the team moved as one without missing beat. They even sang HB to me at midnight....and my pup is doing extremely well. I credit Dr. Love &staff plus VEG! I said before we'd return but hope we don't have any "emergencies " but if we do, we're definitely at BEG in Encinitas. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Encinitas, California

Great experience. They are very caring and knowledgeable. I felt my dog was in good hands.

Update, VEG refunded the amount for the euthanasia of my beloved Prince because they knew this vet treated me with gross negligence and had me convinced that my euthanasia was what was best for my healthy dog who had lost the use of his back legs. I am emotionally traumatized by everything that happened especially after seeing the report which showed my dog was HEALTHY and I could have done so much more or at least waited until his regular vet saw him. Dr. Cruz is an evil woman and has no business being a vet. She feels if you can't pay then you and your pet mean nothing. I will never forgive myself for believing her that my dogs only two choices were back surgery or death. Do not ever take your pets to this facility. They don't care about your animal. read more

Our dog was acting strange in the middle of the night and we decided to find an ER Vet. VEG was close and had good ratings. We walked in and were immediately greeted by the friendly staff who jumped up to help us. Dr Cruz was wonderful. She listened to our concerns, thoroughly checked our pup and quickly performed X-rays. The friendly staff had us all at ease and it was great to be able to stay with our best boy during the exam and procedure. I would definitely recommend this Vet for emergency services! read more

My 1-year old dog Frankie was diagnosed with a severe case of Parvo and I am so grateful and appreciative of the care he was given at VEG. Frankie was diagnosed on a Wednesday and began with treatments at our regular clinic. We decided to move him to VEG on Friday as our clinic is closed on Sundays and does not offer overnight care. This turned out to be the best decision we could've made. Frankie needed intensive treatment and was hospitalized in the isolation room until Thursday afternoon. He was cared for by almost the entire team by the time he was discharged. Every single person that cared for him was AMAZING, including the front desk staff who constantly checked on us and made sure we were comfortable. Some of the doctors would even contact us on their days off to share their excitement regarding Frankie's progress! Being able to visit Frankie at any hour of the day and for however long as we wanted to made such a difference for him and for us - we believe that being able to give him that support helped him fight and get through this nasty virus. It was also great to be able to see and take part of the care that was given to him. The drs and nurses were very informative and answered every question we had. I would HIGHLY recommend VEG! I would give 10 stars if I could! THANK YOU for helping Frankie! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Encinitas, California

We were recently shocked to discover our pup of only 2 years had a chronic condition that was going to be difficult for us to manage financially and medically due to the stresses of military life. She was very sick and we just wanted her to feel better. Everyone here was so helpful and understanding. They did everything they could to get our pup comfortable and stable. They also gave us some direction moving forward. This experience has been heartbreaking for our family but we are thankful for VEG, their vets, and compassionate staff. read more

I was thoroughly impressed with the staff at VEG at our recent visit. From my initial phone call to leaving VEG, they were attentive and thorough every step of the way. Highly recommend. read more

VEG provided great service when we had an emergency! On a busy night (Saturday) - every ER vet service in SD county was full. We drove from Ocean Beach to VEG because I had a hunch that our kitty had a (first time) urinary blockage. I was a nervous mess. I felt very welcomed by the staff when we arrived despite my stress. My cat hates being separated from his people & they allowed us to remain with him. Dr. Cruz provided excellent care during his treatment and our follow-up with Dr. Kent was very informative & she showed great care. They also showed compassion towards his spicy disposition. We are thankful to still have our Gus Gus here with us! read more

VEG ER for Pets - Showing off his shaved paw - Emergency Pet Hospital Near Me - Encinitas, California

The best vet hospital. 100% honest with no nonsense. They aren't trying to just get your $. Plus they are so loving with your pets!

Went to VEG last night. Came home with no diagnosis and a large bill. 1). 4 hours 2). Just wanted pet to be treated for leg injury 3). Bill went from $2900.00 to $1350.00 as I questioned all of the procedures recommended 4). Pet was treated on the dirty floor of the treatment room after I was told she would be treated on the sterile table. 5). More concerned with receiving payment read more

Best (emergency) vet around. I called and talked to a doctor first, then once I decided to come in they sent the registration paperwork by text. I was seen right away. The entire staff was amazing. They sat on the floor with my dog to make her feel comfortable and let her lick their faces. I received a quote before anything was done and signed my consent form on my phone. I was in and out in under two hours. Pricing was super fair, too. Thanks VEG! read more

Our dog was in serious pain, and we had no idea why. Went to VEG; absolutely amazing! From Kayla the admitting girl, to Enrique, one of the techs. Then Dr. Salazar took over and it was game over! Excellent care, told me every move; outstanding. How pet care should be. Highly recommended. read more

Our dog ate a few raisins Saturday night. After contacting poison control and induced vomiting but no visible raisins, I headed over here. Other VET ERs, a lot closer to us, were short staffed, overbooked and not taking any new walk ins. I am so glad we brought her here. The staff and Drs. (Trott and Shapiro) were so caring, friendly and welcoming. They are all very professional, extremely knowledgeable and efficient. I thank all of them for their service and dedication to being a 24 hour come as you are VET ER. Our dog did fine with not acute kidney injury (thank you Lord!). It was totally worth the 40 minute drives undertaken for follow up visits and labs. Until VEG opens up in SD or Chula Vista I will come here if ever needed again. Thank you once again, you'll be forever in my appreciation and gratitude. read more

My wife, myself and our precious Kobe were treated with nothing but great service, kind words and awesome professionalism by everyone at the hospital that we came into contact with. Although we didn't get the news we wanted to hear, we were told the absolute truth. Thank you all for caring and providing us with great service. read more

VEG ER for Pets - Frank and Kobe wait at VEG. - Emergency Pet Hospital Near Me - Encinitas, California

Love this concept but dont think ill be going back. They took my dogs blood and urine (I brought urine sample with me), then ONE emergency case came in so we waited for hours. I understand and deeply sympathize with treating the dog that needed the care but there was only 3 pets waiting to be seen (including myself, the emergency one and one other dog) so it seemed odd that all the vets would be on that one emergency case. When I asked the nurses how much longer it might be they went in the back and came back to apologize that the antibiotics were just sitting there. Doctor never did come back to give any instructions or talk to me. I went home and waited for a call about the blood work and urine test but days went by... so I called and was told the doctor would call me. Never got a call. So I tried again. Again, no call back. I ended up having Veg send me the results and paid another vet to look at them. ... Update: the medical director (Samantha Kent) emailed me the day after I posted my review with a very detailed, thoughtful, kind and what I consider a genuine apology. She also gave me a partial refund. I've updated my review from 2 stars to 4 because I still feel like a lot of mistakes were made but the followup was 5+ stars. They could have blew me off or just issued a refund but instead I feel heard about my experience. The medical director's emails (we did a bit of back and forth) were not expected (in a really good way). She appears to truly care about about our fur babies which is the #1 i look for in a veternarian. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Encinitas, California

Everyone was so kind. We had to take in our Guinea pig for respiratory distress. Elected for euthanasia. So sad but everyone was so kind.

No wait, the system is set up for your pet to see a medical practitioner in the emergancy department immediately and pet owners stay with their pets 10 % of the time. You're not out of sight of a vet which is very very comforting. You will receive competent and compassionate care - a great option for emergancy care for your pets ! We recommend read more

I brought my pup, Archie, here when he was 8 wks old. He had got sick in his pen late at night and wasn't moving much when we arrived. Even though they were busy, they checked him in within 10 minutes and began accessing him. They figured out he was severely anemic and was close to dying. They started a blood transfusion, put him in an O2 chamber, and gave him worming and intestinal medications. It turns out he had bad intestinal parasites. Had I not went with my gut and took him in he would have died. I can't thank VEG enough for saving Archie. He's now a healthy 8 1/2 month old, very energetic pup who loves his family. read more

VEG ER for Pets - Archie-2 months old - Emergency Pet Hospital Near Me - Encinitas, California

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Have took both of my dogs here for various things and they are so so good and so so kind. I wish they did more than just emergency because of how awesome they all are. Thanks to all the team members for such good care. read more

Amazing place! Took my pup here and we were seen right away. Got very good care and they were very thorough. Definitely made her and me feel comfortable. The facility is very well staffed and clean. If I ever have any pet emergencies I'll definitely come back here. read more

This place is phenomenal if you are in need of ER care for your pet. My outcome was very positive, and my doggy is back 100%. Thank you again for being amazing in a crisis! read more

Fantastic emergency vet!! Everyone was incredibly friendly and understanding. I LOVED that I got to stay with my dog while she was being examined. The practice understands the stress that comes with an emergency vet visit, including the stress of how much it costs. They went above and beyond to keep my cost minimal, so I walked out just paying the exam fee for what turned out to be a minor, non emergency situation. They were also able to see my girl right away. read more

Really wonderful staff at this place. Marked down one star because it is insanely expensive, but they are open 24/7 and do everything - x-rays, surgery, overnight intensive care. They give you a "low end" and "high end" estimates but word to the wise you will pay the high end. Very compassionate care - these people from the docs to the techs are animal lovers. read more

The amazing compassion of the people who work here gave me more time with my elderly pet. Went in for a possible UTI in my 15 year old dog. They went above and beyond and diagnosed her lymphoma. Doing this we were able to get her on medication and treatments before she got super sick. I'm so thankful for the vets who were able to catch her lymphoma when her symptoms were so mild. My favorite part of this vet clinic is how they included us in everything. I was able to hold my dogs face/ paws during diagnostics and keep her comfortable. They sat on the floor with her most of the time to avoid her being uncomfortable on a table. So appreciative for their work. read more

VEG is amazing! The staff is incredible, they really care about you and your loved one. I highly recommend VEG, well worth the drive. Thank you VEG read more

Wow I can't sing V.E.G. praises enough!! We have a labradoodle puppy and we had him only one week when he was doing zoomies in the backyard and clipped his paw on a table leg. He screamed so loud my fiancé and I thought for sure he broke his paw. We drove to Veterinary Emergency Group and they saw us quickly and we're so kind. We were new dog parents and we were scared. Oakley turned out to be fine and they were so kind and caring. They sent us home without even charging us because nothing was wrong. That is unheard of!! There are really good humans working here. From the front desk staff, to the nurses and doctors. Everyone was great read more

Shout out to all of the people on this staff. We had to put our doggie down unexpectedly this morning. Right away I loved the person on the phone who helped us ( Kirsten) we usually go to a vet near by and we had gone there first but the energy just felt off. So we headed to these people and from the person who answered to phone call to the people who helped us: Tori Sophia and dr Chavez, everything felt kind, gentle, loving. The price wasn't as crazy as some of the near by vets who were going to make us do exams even though our dog was paralyzed and clearly in pain. I'm so thankful for this staff and our experience this morning. Thank you to all! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Encinitas, California

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We brought our bird here due to an emergency and not being able to be seen by a vet. We couldn't be more please with the customer service and care provided. Dr. Erica Butler took the time to thoroughly explain our options and made sure to fully answer any questions. She was so kind and considerate during a stressful situation. We can't thank Dr. Erica Butler and the rest of the staff enough for the kindness and exceptional care we received. We hope to never have to go back, but if we do, we know we'll be in good hands! read more

From wheeling out a gurney to bring my 50lb Flat Coat Retriever in from the car, to providing top-notch care, the staff at VEG was truly exceptional during a recent traumatic event with my dog. Suffering from what looked to be a neurological event, I took my 9 year old boy to VEG long before the sun rose. The facility was well staffed with compassionate, professional technicians and doctors and both my boy and I were made to feel comfortable and no longer alone in our experience. The Vet (Dr. Kelsey Carter) diagnosed him in under an hour, and without a battery of too many tests, identified the source of illness from him having ingested something on his prior evening's walk. A course of action was immediately put into play to address his ataxia, disorientation and inability to stand. He recovered over the following 14 hours just as they told me I should expect. I stand by a 1000% satisfaction rate and recommend VEG with the utmost confidence and gratitude. read more

VEG ER for Pets - After digesting some form of (most likely) marijuana on his evening walk, Naboo is now AKA- Cheech. - Emergency Pet Hospital Near Me - Encinitas, California

Had to take our 2 year old pup in due to welts on her back, they took care of us very quickly. A a great vet tech Emma took all the pups Vital signs with in a few minutes of walking in the door. Saw the issue and had a vet at our dog with in 20 minutes of entry!great group! Highly recommend this group! read more

My 10 month puppy suffered a multiple dog attack. After trying other emergency rooms he was brought here due to being seen quickly. He had multiple wounds on his neck and limb. The wounds were "cleaned" and the wounds on his limb were sewn. The vet team originally charged me for a drainage of the sewn wound then decided to not insert a drainage and removed the charge from my bill. They prescribed low level pain meds and low level, generic antibiotics (compared to what the vet put him on upon immediately seeing him). In less than 48 hours, he was septic and rushed to his vet, transferred and spent 2 weeks in the ICU at the best vet hospital in San Diego (I only wish that is where he would have been treated from the start). Both his vet (with a surgical specialty) and the ICU vets and surgeons questioned why the drainage wasn't inserted as this would very likely have saved him weeks of suffering (still suffering), a limb amputation and over 40k in vetinary care bills to save his life. I would never return here nor recommend this location to anyone I cared about. The pain and suffering my pup and my family have endured due the poor judgement here in his medical care and the decision making of the vet team is beyond frustrating. Every medical professional (4 human ER doctors, 2 vets, countless ER vets and surgical team members) we spoke to throughout the ordeal of both his and my bites said dog bites should not be stitched on human and dog and if stitched they should have a drain. It is heartbreaking to write this review and I've hesitated for weeks, now 2 months later I feel it is my obligation to share my experience to ensure no other family live through such an awful experience. (I'd share photos of how his limb was left in less than 48 hours from his surgery here but nobody needs to see my little pup in this shape with the infection left in his leg literally eating away all his limb and belly skin and stitches not holding because his skin was dying). read more

At first I felt super uncomfortable with the setup being so open, but I've decided this is the best vet office I've ever been to. All of the staff we interacted with were great and the care our kitty received was exceptional. So grateful for this office and how they took care of us during a scary time. read more

Our dog was stung by a bee and throwing up. First place we went to was closed but they referred us here. We couldn't have been happier with Charlotte's care. We LOVED the open concept space that allowed owners to remain with their pets during the entire process. Dr. Salazar was wonderful. Highly recommend! read more

We went on a weekend. They were very nice but it was a bit disconcerting to walk into a wide open room with many very animals. I was not prepared for this. We ended up waiting until later in the day to go to a normal vet. read more

Dr. Cruz, Robert, Margaux, and the whole staff were amazing! They thoroughly checked out our bunny when we thought he was in the beginning stages of GI stasis. They never pushed for unnecessary test, treatments, or procedures. They talked over all our options, made sure we were well informed and really cared about our pets well being. read more

We had a great experience at VEG with Dr.Cruz and all of the staff. We came in a few days before Christmas because our pup had suspected (and later confirmed) ringworm. They took samples of her skin/fur to send to the lab to 100% confirm what it was. Dr. Cruz prescribed a great treatment plan that was completely effective! We just had our follow up with our regular vet and he was very impressed with everything VEG did. He said sometimes emergency vets won't even do the lab test and just prescribe something by looking at the lesion. We got her new test results back today and she's negative! Thank you VEG for being so thorough. Even though ringworm is a pain you guys made our pup heal as quickly as possible! read more