Veg Nanuet provided impeccable service. Our cat had an emergency health issue and needed to be brought in right away. We called ahead and explained the situation and were assured due to the seriousness (as she was in much pain) her care would be prioritized. Upon arrival, the staff had a table all ready for us, and immediate action was taken to prep her for examination. It was respectfully, professionally, and tactfully communicated to us the exact diagnosis our cat was under, along with the reasons why that conclusion could be made. Unfortunately it was a fatal condition and nothing could be done besides relieving her pain. She lived a long and happy life of 18 years. Despite the outcome, the staff was empathetic and supportive during the process and afterwards. The loss of a pet is never easy, but the way the situation was handled was the best it could have been. Thank you to all the staff working yesterday evening. read more

The entire team here was great! They took good care of our boy Grayson. The space is clean, friendly and the staff is knowledgeable.

I would first like to start off by saying THANK YOU to the staff at VEG for being so caring and loving to my dog during a difficult time. I took my dog on a Sunday at midnight to VEG because my dog was not acting like himself. Turns out that a mass on his spleen ruptured and was internally bleeding. The doc that night was sympathetic and honest. She helped us have a smooth transition to another hospital for more in depth information about what was going on with my dog. Long story short my dog ended up having his spleen removed and was transferred to VEG for an overnight stay for close monitoring. The staff that night was amazing too! They kept my dog comfy and kept us informed as well. I live really close to VEG and they had told us to come see my dog, Mikey as many times as we wanted. They would even set up a little place for us to sleep if we decided we didn't want to leave Mikey alone. They have pillows, blankets, a snack station equipped with tea, coffee and snacks. VEG is not only about the immediate care for your fur baby but also putting pet parents mind at ease as well. In case anyone has read this far, my dog is CANCER FREE!! Thank you again to all the wonderful staff we encountered along the way. You are all a blessing and I will be speaking highly you all. 100% would recommend to anyone seeking emergency care. A picture of Mikey making it to his birthday is included. read more

VEG ER for Pets - Bday cake - Emergency Pet Hospital Near Me - Nanuet, New York

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Dr. Daniele ad Dr. Thomas were outstanding. They performed a miracle on Michael, my 11 year old Black Lab and saved his life. Time was critical and they went to work immediately. They kept me informed right after the emergency surgery and kept updating me. The results were brilliant. I am so very grateful to both of them and the kind, loving and professional staff. Everyone was alert and moving quickly since time was so limited to perform the surgery. I never will be able to thank them sufficiently. read more

worst place ever!!!!!! They care about making money, so they have no honor, self-respect in being a vet at all. Moral compass is not there. The doctor refused to answer any of the questions. Just came back after looking at the cat for a few seconds and handed a $ 2,000 but refuse to answer anything. read more

Nobody ever wants to need emergency vet care, but when I picked up my six month old puppy from Camp Bow Wow Rockland with visible, untreated injuries, I had no choice but to get him help quickly. I'm so grateful I brought him to VEG. From the moment I walked in, the staff was welcoming, kind, and professional. The space was very clean and well organized, which instantly helped put me at ease in a stressful moment. The veterinarian, Adam Stever who cared for Romeo, was absolutely incredible. Compassionate, gentle, and incredibly patient. He took the time to make sure Romeo wasn't frightened or overwhelmed, and he explained everything to me thoroughly and with kindness. You could tell he genuinely cares about animals and the people who love them. While emergency care is never cheap, I found their pricing to be fair and reasonable given the high quality of care and attention we received. Yes, the wait was long, but that is part of what comes with emergency care, and it was well worth it to know my puppy was in such good hands. Thank you to the entire team at VEG for treating Romeo's bite wounds with such careful attention and heart. I wouldn't hesitate for a second to return if I ever need emergency care again. read more

Never wanted to go here but one day no choice had to go bc my dog was mauled. Some staff came outside to hold door as my girl was being carried in. Staff doing their job while allowing my family of 6 stay with her. Ty very much to a professional staff. Highly recommend. read more

Some people were very nice and caring others not so much . Dog was rushed there at 6pm told dog needed IMMEDIATE life saving surgery was not operated on for 5 hours . Thankfully dog is ok Dog was there approximately 16 hours and bill was over $7000.00 read more

Found a baby outside very reluctant for my experience from this place before and I was right the little girl had a seizure and they stuck a cone on her neck and then said to me she's dying it's the worst place I regret it from the last time they killed my cat this time where they didn't care about any cat that was suffering worst place ever I'm in a mistake that I have to live with please don't make them the same mistake I find them to be like rent a cops the rent of it go to Valley Cottage Animal Hospital will even if a cat you find on the street they give it the same love as if it was your own this place is horrible and I have to live with that read more

On a late Sunday afternoon our Checky suffered a saddle thromboembolism which took out both rear legs. My wife and I hit slammed thru the VEG door carrying Checky. VEG moved like a seasoned team. Within 30 seconds Checky was up on the table surrounded by Veterinary Nurses, Veterinary Technicians and their two Attending VMD's! They were at full medical focus before they had our name and billing data (unlike others). Excellent emergency craftsmanship ! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Nanuet, New York

Just wow. I was even blown away by the phone call I had with this hospital prior to them even knowing me or my dog Bruce! I spoke with someone on the phone who was very sweet and even offered to put the doctor on the phone prior to me coming in just for some advice on what to do with my dogs situation. I've never heard of the doctor coming onto the phone prior to meeting the pet and that absolutely blew me away. I knew I was making the absolute best decision coming here for an emergency. Bruce had something going on with his eye, green boogers, closed shut, all the works. So I had called Oradell, Blue Pearl, and AERA. All of which had a 6+ hour wait!!!!! I came across this hospital online and saw it had good reviews and thought let me give it a shot. Like I said above, I spoke with someone and drove their immediately. Prior to arriving there, they sent me a link to fill out (which was super convenient because there's nothing worse than filling out paperwork when you're all anxious). They knew who we were when we walked in and took us in right away. I actually really liked the lay out of the place. They brought me to the back which is where all the cages and workers are. At first I was like well this interesting but then I realized everything that was going to happen with Bruce will happen right in front of me. There is nothing more comforting then watching my dog get treated in front of me so I know exactly what is going on. Dr. Amelia Nuwer was fantastic! She stained Bruce's eye and had me look at what she was seeing and explained all those fancy Veterinarian terms. The entire staff was SO helpful - I can't say it enough. They provided me with a bunch of different ophthalmologist's for Bruce to follow up with, they treated me and my dog with such kindness and most importantly kept telling me how darn cute Bruce is :)!!!! I had a 10000/10 experience with this hospital. If I were to have another emergency, I will 100% be coming back to this hospital. Thank you for all your help today!!!!!! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Nanuet, New York

Brought our dog in this am and she was treated wonderfully! An amazingly friendly and professional staff(all woman!). We are fortunate to have such a dedicated group in our midst! Thank you all!' read more

Our cat, yuzu, was lethargic and needed medical attention late in the day. We went to VEG and was treated with great speed, love, attention and expertise for both us and the cat. One star off for the pricing. It's not cheap. But, they are only open at night. So I guess they deserve a bit more money than normal..... The facility is setup for emergency triage and seemed well equipped. Our Dr., who recently came from Canada, spent lot of time with us and answered all questions. I really liked her and her staff. I wouldn't hesitate to come here again, if my cats needed help again at night. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Nanuet, New York

Very happy to have VEG close by, they are excellent! We needed to bring in our cats on a few occasions when Cat Care of Nyack was closed and they are professional, clean, very caring and a bit expensive, (it's an emergency clinic) and they can handle several animals at once. Dr. Grady is experienced, and the whole team was very together. Keep their number handy! read more

Their website clearly states that they offer assistance for those in financial distress. They even collect money from donors. However, when you call and ask for this assistance/fund, they say it doesn't exist, and there is no way for them to help if you're in a financial crisis. So I'm curious, where are these donations going towards? read more

Very pricey- the place is clean and new but they were cold and did not get that fuzzy feeling when we took our pet there.

My 14 year old dog had a sudden, what we think was either a stroke or brain aneurysm, and had to bring him in immediately. The wonderful staff was so attentive, empathetic and caring, it made a horrible situation a bit better. Having to leave our pup overnight was very scary for us but the staff reassured us a numerous amount of times that we are free to stop by anytime and for as long as we wanted. No matter if it was 9 am or 4 am, they were so caring and you can tell they love every animal that is brought in. Thank you for loving our dog and giving us the support and resources we needed to make him better!! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Nanuet, New York

We Got excellent care, from the moment we walked in and were greeted by Sam, the friendly sweet and kind receptionist. Dr. Gonzalez and her all female staff fixed up my bulldog after a horrible dog attack. I thought I was going to lose my best buddy, but Dr.G. And her staff made sure that my dog and I were confident in their ability to give us the best level of care possible . Unfortunately, each time we have been there, we have seen people Saying goodbye to their pets. I'm sure this is a common practice for any emergency veterinary group. Each time, I noticed that families were told to take as much time as they need, and were that they and their animals were treated with compassion and respect. I highly recommend this Practice, and I am eternally grateful to these ladies for saving my dog. read more

VEG ER for Pets - Stella's loving the pain pills - Emergency Pet Hospital Near Me - Nanuet, New York

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First I want to say thank you to Jessica especially and the Doctor that attended our family. It's extremely hard to find an exotic pet emergency hospital we appreciate your effort to saving him. We knew our poor pet rabbit Thumper didn't have long to live and they made an appointment with us anyway which helped ease the pain of the pending loss. Our baby didn't make it before we reach the hospital but Jessica still told us we can come, took us in comforted and consoled us and gave us time to say goodbye. They beautifully prepared him for burial and gave us some of his fur in cute little glass bottles and ink prints as keepsakes. We thank you for your tenderness and care even when there was no chance to save him. It means the world to us. read more

VEG ER for Pets - They went above and beyond - Emergency Pet Hospital Near Me - Nanuet, New York

I drove over an hour to bring my cat to this emergency group and they did not disappoint. This was by far and away the best experience I've had with a vet in entire life. Everyone was so friendly and compassionate before I even walked in the door. You can tell everyone there truly loves animals and helping them. We were immediately seen by the doctor. The nursing staff was kind, funny and attentive. The doctor, Dr. Raiano was knowledgeable and compassionate about the care my cat would need. They explained the price of all services before doing anything to make sure I was comfortable. I really can't recommend veterinary emergency group enough. My only regret is not coming to them sooner. read more

Whatever you do do not go to this place. They do not take care of the animals they let your babies die and they charge you a lot of money to do that. Do not go to this place the vet or rent a vet don't really care. read more

We had to take our 2 yr old Pitt puppy here around 1:00 AM b/c she was having a severe allergic reaction. Turns out she was have an anaphylactic reaction to (we have no clue what). Everyone here was amazing!! Dr.Perkins and her staff were so patient and kind and caring to not only our girl but also to us (I was EXTREMELY nervous about the care she was gonna receive). We were able to stay with our dog every step of the way. All her treatments were administered right in front of us. They explained absolutely everything they were gonna do and why (more than once). I was shocked when I saw the bill..it was very reasonable and way less than I had expected. I highly HIGHLY recommend for emergencies. read more

My mom was in a bind. She was unable to drive all the way to her regular vet to pick up fluids for her 18 year old cat with kidney failure. I'm in California or I'd have driven over there. We wanted to see if someone closer to home would sell her the fluids - without seeing the cat. We hoped we could have her regular vet provide a prescription. We called Veterinary Emergency Group and spoke with Paul. He seemed genuinely disinterested in helping. He finally agreed to talk to someone, but hung up without getting my mom's contact info. Very poor service for a place whose job it is to handle pets and people in distress. read more

Have taken my cat here twice during emergencies. Both times have been great experiences. Staff and doctors have been exceptionally friendly and helpful. I wish I could remember the doctor's name who took care of him the first time because he was great. This second visit was with Dr Cha, who was so kind and helpful in figuring out how to keep my cat from scratching and reopening his wounds. It's such a relief to know I can take my cats here in case of an emergency! Cannot recommend highly enough! read more

What a wonderful and much needed service. The staff and doctors couldn't be nicer and professional. They all take such care and provide detailed information. Highly recommend if needed for an emergency. read more

Very friendly and compassionate. Went over prices before anything was done. It was expensive but that was to be expected and honestly it was only marginally more than if I had gone to the regular vet during office hours. Have already recommended them to a few people. I would absolutely go back if needed. read more

I don't usually take the time out to write reviews, but I must say after my wonderful experience with Veterinary Emergency Group in Nanuet I feel compelled to do so. I needed to make a same day appointment for my cat Merlin (the love of my life:) due to some mysterious sores that appeared on his mouth that morning that had me very concerned. His regular doctor was not in the office that day, but the staff at Orangetown Animal Hospital recommended I try the Veterinary Emergency Group, so I brought him in right away. Dr. Joffe and her assistant Olivia took care of us immediately. Not only were they both very gentle and caring with my Merlin, but their knowledge and skill made me feel very confident that he was in excellent hands. Sam at the front desk was wonderful too! I also noticed that the facility was extremely clean, which is obviously very important as well... The next day, I received an email with a detailed report of our visit/diagnosis. This was also emailed to my primary veterinarian so they will have everything they need to know when I have a follow up visit next week. Thank you for taking such great care of my sweet boy! - Joanne & Merlin read more

These women are heroes! My Maltese had a treat stuck in his throat and could not breathe. They took action right away and took all the proper steps to save his life. We are so blessed and lucky to have our little guy back home with us. They are indeed a fantastic staff! Highly recommend trusting them with your pet. read more

Last Sunday my mom's 16 year old dog, Corey, took a turn for the worse requiring us to find a place for him to be looked at. Dr. Antonopoulos and his staff went above and beyond in their compassion and care. After discussing Corey's condition we realized it was time to say goodbye to our beloved companion. The staff never left our side and my mom and I were able to stay with Corey until his final breath. We will be forever grateful for the care they provided Corey. read more

This group is amazing ! I can't recommend enough. They are very transparent on their treatment and you get to see what they are doing in your pets, no hiding like these big hospitals that just take your pet and God knows what they are doing to them. I highly recommend them, Dr Tyler is amazing and very knowledgeable and I wish they spend more their services so we don't have to go to big hospitals. Please keep up the great work you doing ! Thank you read more

After being attacked by a 15lb French Bulldog (not kidding!) my 110lb sweet as pie Pit Bull mix required 8 stitches in her hind leg and her tail wounds debrideded (yep the savage tried to bite her tail off and when that didn't work went in for her thigh). It was traumatic for all to say the least and because of Covid19 we were unable to go inside the facility to be with her at all so that made it worse. However the ladies on staff were very empathetic and compassionate which made it bearable. They were quick to inform us of what needed to be done and called us as soon as surgery was completed. The only thing I did not like was while she was still in surgery a receptionist called for my CC number to pay the bill! When I asked how my dog was doing she told me she was still in surgery and the dr would call me later... I just felt it was a tad insensitive to look to collect while the dog was still in surgery where anything can happen! Other than that I would highly recommend the care at this facility and would use them again! read more

VEG ER for Pets - No place like home - Emergency Pet Hospital Near Me - Nanuet, New York

This place was amazing. My dog was injured from a deer A few weeks ago. It was 1 AM and we did not know what to do. We were referred to this place By a friend so my husband rushed our dog here. Unfortunately, with the COVID-19 ,he was unable to go in with her. There were 4 people waiting outside when he arrived and took her immediately. Unfortunately, she had spinal cord damage and he had to make the Dreaded, humane choice. Sad because she was only 5 years old. The vet put me on a conference call so I could listen in. She advised us that surgery would be a long haul and not guaranteed. She was unable to urinate on her own and had no feeling in her back area. We had her cremated and were able to pick her up a week later. They gave us a beautiful box with her name on it and also a "paw print " in stone. I would highly recommend this place. Yes , emergency vets are expensive but, I felt the price was very reasonable . read more

People that truly care about humans and animals work here. I am speechless and so grateful for everything they've done for my puppy tonight. Four months old, was treated as one of their own. highly recommend! read more

I had a frustrating afternoon at this clinic. I waited over 2 hours for my dog to be seen, and the staff was unable to give me any updates along the way. I wouldn't recommend going here if your pet doesn't have a true emergency, since they will prioritize those cases over yours. The staff was curteous but no one apologized or took responsibility. And, I needed to call to get these updates. At one point I waited on hold for ten minutes and then they hung up on me. read more

I am presently here with my dog. She is here ( for 3 days) for pancreatitis. The staff here has been AMAZING!!! Each one is so nice,comforting, efficient, and they all work together and know what they are doing. I can recommend this hospital, which is now open 24/7, without any hesitation. I am so relieved my baby is here in safe, competent hands! It doesn't matter if it's the day shift or night shift. They are all great and loving to the animals!! Plus you can visit your pet at any time. I have been here for 5 hours and they make me feel very welcome. read more

The doctors and staff at VEG Nanuet are the best. They recently nursed our dog Bruno back to health from a bladder infection, IBS, and pneumonia. We didn't think he would make it, but after a weekend at VEG Nanuet he came home, and now 10 days later you'd never know he was sick. Dr. Antonpoulos and everyone else there treated him like he was their own dog, and they've called to check on him after he got released. They also diagnosed a thyroid condition we didn't even know he had, but they noticed something in his blood work, so now he's on meds for that and he'll be fine. We just wish they were open 24x7, we'd use them as our regular vet! read more

I want to personally thank Dr. Jessica Perkins and all the staff that she had working with her on the over night shift of Sept 19 2022. I came in with my golden who was experiencing complications after a first time litter. I arrived feeling worried, unsure, anxious, emotional, and full of questions. This staff put me at ease, they where calm, informative, kind, patient, and tended to my dog with soooo much care. I am just so thankful for coming to this location tonight I walked out of the office feeling so much better and most important my Golden walked out feeling so much better also. Thank you a million times over for the help you offered me and my golden tonight! You guys really are life savers, and you have my ultimate gratitude. Sincerely a Golden owner read more

I brought my pit mix there for a distended belly and lethargy. Dr. Kwan attended to my dog. Her demeanor was courteous and professional. She quickly determined through ultrasound that my dog had massive tumor growth. Although the prognosis wasn't good, I appreciated her "bedside manner" and honest responses to my questions and concerns. Thank you Dr. Kwan. read more

If you have an emergency, try very hard to avoid taking your precious pet here. We have had two horrific experiences here. The first had to do with our puppy needing oxygen and they put him in the tank and oxygen was empty and they had no backup oxygen in the building. Our puppy almost died. Thankfully we knew to leave immediately and go to another hospital. Second incident just a day ago. Our pet wasn't doing well and unfortunately had no other choice but to bring our dog there. Vet did xrays and told us her heart was so enlarged and could be heart disease and could be going into cardiac arrest. She was kept in oxygen and the tank was most likely not on. I witnessed her collapse in the tank and the vets, techs and receptionist were all having a fun time at the front desk laughing and not paying attention to my collapsed dog. I tried calling the number, no answer and they were all at the desk. I knocked and they didn't hear me. I banged loud on the door for a good three minutes and they finally opened the door and said my dog collapsed the oxygen isn't working. I had to bring my dog to oradell after and she passed away. This location in nanuet is negligent. After reviewing radiology reports. Vet wasn't even close! Stay away and save your pet the distressing experience from this place. They will cause a death if you're not careful read more

If I could give zero stars, I would. Last summer, I took my dog there and they stated they didn't know what was wrong with her, but insisted she stayed there Friday-Monday, until my vet was open. They also said an x-ray technician would come during the weekend and that's why we kept her there-but no one ever came to look at my dog. Turns out, my dog needed emergency surgery after I took her to another emergency vet as had splenic torsion and would have died without surgery. read more