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    VEG ER for Pets

    4.0 (206 reviews)
    Open Open 24 hours

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    Recommended Reviews - VEG ER for Pets

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    This is your mind on drugs
    Tony S.

    We took a family vacation to New York from Northern California and our puppy suffered a mishap involving his leash and a car door. Yes, it was my fault, and yes I feel terrible still today. He was a bit limpy but we thought it might be a strain but, in the morning, when he hadn't recovered any we took him to VEG on Christmas Eve. The service we experienced was incredible from the standard of medical care offered by Dr Adam S (his last name escapes me but it rhymes with Beaver) who was a new member of the team from Canada and was superb. He was empathetic, informative and took wonderful care of our little furry friend. They patched him up, gave him lots of lovely drugs to send him to sleepyland and we were able to enjoy our Christmas Eve. We had to return on Christmas Day because we had noticed a spot of blood on his paw, plot twist, it wasn't blood but he didn't like the look of the bandage job after a day and they redid it, all for no charge. So thank you VEG. Our Christmas plans may not have gone as expected but you made sure everything was taken care of so brilliantly. Cost wise, it wasn't cheap but it also wasn't horrible and fortunately we have insurance for this sort of thing but we were in for about $1500. Oh they have snacks, great coffee and even non-dairy creamer options so the humans get treats as well as the animals, but only if you're well behaved.

    Karma K.

    I brought my sweet Juanito here after a scare of him sneezing blood. I called them, spoke with a vet over the phone and made an appointment for 45 minutes in advance. By the time we arrived, we walked right in and were immediately taken into a private room in the back. The vet techs and veterinarians were extremely professional and had excellent bedside manner towards me and my dog. They weighed him, took his temperature, and did an assessment of his mouth. Next, they ran some quick bloodwork and we had the results not even an hour later. I was extremely impressed with their services in making me and Juanito feel at ease during a time of uncertainty. They found the root of the problem to be a small hole in his mouth. They recommended us to visit our primary vet and provided Juanito pain meds and antibiotics. We took him to our vet the following week for some dental work and he now is happy as a clam. Thank you so much for your kindness. I will be recommending VEG to every pet parent I know.

    Home feeling better
    Danielle B.

    When you are dealt with an emergency with your pet who is family to you, bringing your pet to Veterinary Emergency Group is the best decision. Two weeks ago, my cat wasn't eating after getting sick multiple times in one day and was lethargic. I brought him up to VEG on Saturday morning. When I walked into the door they greet you, triage your pet and put them first. Angelina Medina was amazing she calmed my fears and also made my cat Leo her priority. Between her and Dr. Baker they got Leo the tests he needed in under an hour. It was determined that he was a diabetic and in DKA. They informed me the plan of action with compassion and no pressure. Angelina made sure Leo was comfortable and once set up in his crate. I was able to stay with him as long as I wanted. All the staff there take our feelings into account with our pets. I believe Leo received the best care there. He had a nurse that took great care of him... Rob! Rob treated him like I did. He had a special bond with him. He would give him the tlc that he needed. Rob said to me that he wished that he was there when he was going to be discharged because he created such a bond with him. From Dr Baker, Dr King Smith, and Dr Pardo. They all are amazing! They put your pet first and have a great bedside manner with the owners who are stressed while their baby is there. They celebrated with me each improvement he made. All the care he received, he was able to go home in 2 days and has improved every day after. This place also lets you come and go as you please. They let you be with your pet which I believe helps the pet that they don't feel alone and afraid. This place deals with all types of animals and gives 5 star care, I witnessed it while visiting with my cat. They are amazing professionals who love their jobs. I can't thank you enough for treating Leo like he was yours . I definitely recommend VEG in white plains, ny if you are in that emergency situation and need immediate care. It will be my go to for my pet's emergency needs.

    My poor baby

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    Very attentive and caring staff. Modern vet equipment and exceptional vetenarian. Definitely recommend for emergency pet visits.

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    2 years ago

    The best team of people who are tremendous pet lovers!!! Dr Allen is a wonderful veterinarian

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    Page 1 of 6

    Ask the Community - VEG ER for Pets

    Review Highlights - VEG ER for Pets

    They were compassionate and caring, they made my dog very comfortable and the whole experience very peaceful.

    Mentioned in 10 reviews

    Read more highlights

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (161 reviews)

    What an incredible group of people!…read more My dog is susceptible to pneumonia and when he had a wet cough on a Sunday, I knew it couldn't wait for his primary vet on Monday. In the past we went ton other emergency vets and unfortunately it was always a long wait, you were away from your dog the entire time, and they wouldn't release your dog to you until after you paid. VEG is different than all those places. We were seen immediately and while they do have an open concept ER, they gave us a private room just in case. The nurse (Diana) and the vet (Dr. Schwartz) were all incredible. They took such good care of our dog and us! They allow you to be with your pet during X-rays which I found amazing. No paying first then waiting for your pet to be discharged. You're as hands on as you're comfortable being. Amazing place.

    What is there to say besides don't trust this place with your pet, your time or your money…read more To say we had a negative experience would at this point be an understatement. The behavior this practice has exhibited has been avoidant, evasive and disappointing. I called distressed after my dog was having complications healing from surgery after a lipoma removal. We arrived on a busy Sunday and were taken at the end of a triage. During our time there I voiced to MULTIPLE techs that my dog was bleeding through his gauze. 2/3 responses were a deadpan stare and the words "ok". It took 3 times of me asking/ pleading for someone to listen to me. Even then I was armed with loose gauze and a wee wee pad. When we were finally seen I was so relieved i let this all fall away. I was so happy my pet was taken care of I went home following their orders and protocol. The next day I realized all the sutures at the site had fallen out and we were back at square one after spending hundreds of dollars. Naturally I was upset and placed a call to the location. I was placed on an infinite hold 3 times with no answer until i called from my friend's phone to which they picked up immediately. I have been calling every day since Monday with not a single person giving me a call back or without any financial compensation for the negligent job they did. I have given them since Monday to give me a call back and fix this. I've called every day without a call back. So if you don't care about your pets or spending unnecessary money this is the place for you!

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (26 reviews)

    To the incredible team at VEG ER,…read more I'm still at a loss for words and overwhelmed with gratitude for the incredible care you all provided Wally last weekend. Watching him fight for his life was one of the hardest things I've ever been through, but your team never gave up on him. I'm a firm believer in the power of positive energy and love, and I truly felt that at VEG. Beyond the teams incredible intelligence and skill, you provided a sense of peace even while I was completely distraught. You are all so personable that I actually found myself enjoying little moments with you, which made such a nightmare situation feel a little less dark. Wally is my absolute world, my best friend and my biggest source of happiness, seeing the compassion you poured into him means everything to me. Thank you for not giving up on him and for giving us more years of life together. You are all truly angels on earth and will have a permanent place in my heart. I wish you all the biggest blessings. With so much love, Wally's mom :)

    We found an injured baby rabbit on our patio - the neighbors cat had bitten it and it was bleeding…read more We called many organizations and rehabbers in CT and NY but only got machines as it was after hours. A rehabber from NY got back to us and recommended VEG. They immediately took the baby in and began working on it and promised to call rehabbers to take it once it was cleared to leave. They were very gentle and you could tell they really cared. I am happy to know they are there and highly recommend them

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (64 reviews)

    Dr. Daniele ad Dr. Thomas were outstanding. They performed a miracle on Michael, my 11 year old…read moreBlack Lab and saved his life. Time was critical and they went to work immediately. They kept me informed right after the emergency surgery and kept updating me. The results were brilliant. I am so very grateful to both of them and the kind, loving and professional staff. Everyone was alert and moving quickly since time was so limited to perform the surgery. I never will be able to thank them sufficiently.

    Veg Nanuet provided impeccable service. Our cat had an…read moreemergency health issue and needed to be brought in right away. We called ahead and explained the situation and were assured due to the seriousness (as she was in much pain) her care would be prioritized. Upon arrival, the staff had a table all ready for us, and immediate action was taken to prep her for examination. It was respectfully, professionally, and tactfully communicated to us the exact diagnosis our cat was under, along with the reasons why that conclusion could be made. Unfortunately it was a fatal condition and nothing could be done besides relieving her pain. She lived a long and happy life of 18 years. Despite the outcome, the staff was empathetic and supportive during the process and afterwards. The loss of a pet is never easy, but the way the situation was handled was the best it could have been. Thank you to all the staff working yesterday evening.

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (72 reviews)

    I've had to bring my small dog in for 2 emergency visits related to seizure activity and had great…read moreexperiences each time. All the staff were friendly, helpful and good with my dog. Both visits was because it was during off hours hence my primary vet was closed. We were seen quickly and all my questions were answered to my satisfaction. I never felt rushed or stupid for asking questions. My most recent visit, I had to rush my dog in and they saw him right away. I had initially called as I was unsure if his behavior warranted a visit so they had me send a video clip to make sure and they did recommend him to be seen. During his stay, they called to update me on any happenings which thankfully there were none. At discharge, they supplied me with medication and a script to get a little more in case I couldn't get a quick follow up visit with my primary vet. Though it is pricey (each visit I opted for several hours of observation), I expected it but you aren't pressured to do anything. They will print out an estimate and breakdown of what and how much everything would cost. Then as the pawrent, you decide. They have a free private parking lot and 24 hour visiting hours or you can stay with your pet. There's always someone there so I felt confident my furbaby was safe.

    My cat had a urinary blockage- crystals. I had to bring him in the VEG at midnight (because my vet…read morewas closed). The vet there was spot on. He also told me right away how much this treatment cost and if we had insurance. They fixed my poor suffering cat. He stayed there for two days and I could take him home. I am very thankful that my cat survived. Thank you! The staff was very patient with me as well. I had thousands of questions but they were very patient with me. Again, my cat is alive and if I would have an emergency I would bring my pet there again.

    Newtown Veterinary Specialists

    Newtown Veterinary Specialists

    (154 reviews)

    I first took my cat here to see an opthamologist last summer. I had taken him to 2 separate vets…read morefor issues with his eye due to allergies and scratching. (We tried a new vet local to us since moving, but decided to go back to the one we trusted, an hour away). Both vets prescribed prednisone drops among trying other things. Our regular vet suggested it was time for a specialist. I'd called several places and no one had an available appointment for months. Some had an office visit charge of $400+ and insisted on doing bloodwork although he already had recent bloodwork done. Finally I called Newtown and got him an appt for the same week, and it was under $300 for the exam. The opthamologist we saw that day is no longer there, but our experience was a positive one. I found out his eye issue was a herpes infection that was not resolving due to the prednisone. Something completely missed by the regular vets. She also recommended entropion surgery for his eyelid that was turned in (later discovering his eyelash had fused to his eye). Fast forward to last week... I brought him back to the vet because of changes in the appearance of his eye. He had a "corneal sequestrum" which is dead scar tissue from trauma. We were monitoring it to make sure it didnt become an issue. Back to the opthomologist in Newtown - this time we saw Dr Crabtree. The cost of the visit was only $202, billed as a followup from last year. I feared surgery, but she told me his eye was attempting to heal itself by pushing out the dead tissue, which was a good thing. Surgery would be $4000, but she is confident he wont need it. She prescribed antibiotics drops but didnt make me buy them there, since I had some at home already. The plan is to recheck him in a few weeks, and remove any loose tissue at that time. Such a relief to hear good news. My worry woth specialists is that they want to do expensive procedures and testing, but this was not the case here. Contrary to another review I read, my cat was treated with care by all staff we encountered.

    I got a cut and paste response to this second post after my call and hold . Apparently what I wrote…read morewas not read or responded to personally. Wow. "Pet Wellness Team S. Business Owner Apr 9, 2026 Thank you for sharing your experience with us, Rodney. We are pleased to hear that you have confidence in our doctors, but we understand your frustration with the communication issues you've encountered. Your feedback is important, and we are committed to improving our service. Please call (203) 270-8387 and ask to speak to our hospital manager so we can address your concerns directly. We appreciate your patience and hope to provide a better experience in the future." So I called the next day and was on hold to 7 minutes before being to that you were in a meeting and could not speak with me. They could not have known that in less than 7 minutes? This is exactly the sort of service that is so poor and beneath the level of medical care. Let's see if I get a call back as promised?

    VEG ER for Pets - emergencypethospital - Updated June 2026

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