Terrible experience lin the "shift leader" was just trying to put an obstacle after an obstacle to…read morewaste our gas and time. Just to for a warranty claim on calipers rotors and pads. She doesn't understand the parts she's selling and obviously can't admit it just to be a pain and waste our time. Obviously there's a race part involved in this as this is the first time this problem occured because the customer was African American. She gave us the wrong caliper on the 3rd visit and refused to swap the brackets just to force us on another trip. When I called her out on her racism she threatened to call the cops. I will be visiting the store one more time to speak with the store manager. If this exchange stands then this was the last time I do business with autozone.

Amy took care of me she is manager and was so attentive she really knew her stuff attentive and…read moreknew her stuff she got me in and out in excellent time I would recommend the store in a heartbeat!

It's pretty sad all they do is take a tire off a rim and then they want to sell the room to you for…read more35% more than everybody else. What's so special about you Schrams? Are the people that take tires off magical that work there? Special fairy dust? Or just sticking it to the customer. Mostly the last one. Overpriced under worked salesman that's all that place is full of

Schram Auto Parts had the rear knuckle I needed for our Rendezvous at a wonderful price. Low…read moremileage on it as well. Could not be happier.

I thought my car needed a new battery so I stopped at the O'Reilly in Holt. The man who helped me…read moretested my existing battery and said that it was fine, as was the alternator and starter. Saved me nearly $200 when he could have easily told me my battery needed to be replaced (I know nothing about cars so I would have had no idea).

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My tire blew out on the way home from work. I called and was told it was going to be an hour to an…read morehour and a half, and it was going to be x amount. I told them yes, and set it up. Dispatch called me back and apologized because she messed up and it was going to be a little more due to the distance. Driver showed up less than an hour later, got my car lifted and to the tire shop in no time. He then offered to wait until I got a ride When I stated I'd just walk, he said he wouldn't let me do that because it was negative outside with windchill. He said he'd just give me a ride down the road to my building, and risk getting in trouble. Every aspect of this company was very friendly and professional. I hope I don't ever have to use a company again. But if I do, I'm definitely going here

Needed to replace body parts on my '05 Prius. Ordered and paid for the parts on their website;…read moreimmediate follow up phone response to confirm. No problems picking them up. The parts where ready to go, my Shroyer Rep went over the condition of the parts, and helped me load two panels into my Prius and assisted me with putting on the front door. Thank you so much.

Purchased a motorcycle battery that would not hold a charge. Returned it to the store on MLK ton…read morebe charged and was told they no longer sold that brand for at least 2 yrs. It had a manufacturing date of 02/2020. Luckily I had my receipt, because my information was not saved in their databank. I was given a "newer" date of 04/2022. I asked for it to be checked before I left the store, it was dead! When I went to pick it up the next day, it said bad cell. The refund receipt says: resalable return.

AMAZING customer service! Love coming to advanced because they go above and beyond! This trip me…read moreand my boyfriend took today, Sean helped us out so much! We had a blinker out and needed a bulb and he completely replaced it for us on the car. Seriously never expected them to do that, but another way of Sean going above and beyond! We greatly appreciate the work of this store and cannot thank you guys enough! Keep up the great work! :)

Miguel is awesome ! He is kind, helpful , knowledgeable and friendly ! Thanks again !read more

Shout out to David and Nick, those guys are awesome. Really appreciate all the time they took…read moreexplaining/teaching me a few different things about my car. Went out of their way to help me out

I've been to this place 3 times in the last few months. Each time I was greeted and asked if I…read moreneeded any help. This time they just blew me away with their customer service. My old beater Subaru that I keep to save the new car from getting wrecked had a dead battery from lack of use. I went to the store to buy a charger but instead they sold me a terminal protection kit for a couple of bucks and lent me, LENT ME, a little charger/jumper device because I couldn't jump the car with my Prius. The two guys there were full of ideas that would save me money and were just so helpful my mouth fell open. (Really) I've run into maybe 5 different employees here, all have been remarkably considerate. What a great place!