I had the cliche back window broken while out at dinner in Oakland. (I SWEAR there was nothing to…read moretake from car). Big K was super responsive to my quote inquiry and had great communication. Mr. Han came the next day to my home. Great price, even better if you can pay CASH. Installed a dealer produced window and cleaned up the glass inside. Lifesaver.

Very easy process. They came to me with their mobile service to Oakland and the technician that…read morearrived was very friendly and did a great job. Quick and efficient. No issues with the windshield itself, traveled on the freeway the next day. They also have better pricing than other mobile services (i.e. safelite.)

1: lightning quick response time from Jason. My car rear…read moretriangle window was smashed by vandals in downtown Oakland when we went to a concert at the Fox Theatre. I was so upset when I called him on Sunday! On SUNDAY! And he got right back to me. 2: Technician was on time within the scheduled time. 3: Work was professionally done and cleaned up. 20 minutes and the technician was all done. Talk about superb service!

Total professionals. From customer service to price to glass replace. Go here! Speak with Alison.read more

Requested a new windshield…read more Technician arrived on time and did a great job. Everything went great! 5 Stars.

Excellent service! Martin came same day as my request after 5pm and did it in no time. Also found…read morehe had the best price around. I will be calling him for all future repairs.

When our car was broken into late Saturday evening, I reached to out to Chai's Mobile Auto Glass at…read more12:20am with questions that I had regarding their services, as well as requested a quote for window repairs. Being that it was a holiday weekend I figured I wouldn't hear back until sometime Monday or Tuesday morning. To my surprise, within about 15 minutes of my request, I received a reply. As I have never used their services in the past, I had several questions that I needed answered before deciding to move forward with any repairs. I have to say that Chai was very responsive from beginning to end (even at this late hour on a Saturday night) and answered all of my questions within minutes of me sending over my text messages. I think our last conversation ended at 1:50am and at that point all questions I had were answered. Now that's what I call awesome customer service!! During our conversation, Chai informed me that the soonest he could complete repairs would be Monday morning (which again was a holiday), and would confirm part availability with me first thing in the morning. Come Monday when I woke up, I was pleasantly surprised to see a message from him at 8am as promised saying that everything was good to go, that he would provide mobile services and come to my house to complete the window repair on my vehicle at 11am at no extra charge. Chai arrived to my house with his son and they completed the repairs within about 45minutes. I would definitely recommend their services to anyone looking for a great team to get the job done in an expeditious and professional manner. Thank you for your superior customer service and a job well done. You've earned yet another very happy and satisfied customer!

I have had a crack in my windshield for a year or two and felt it was time to get it replaced since…read morewinter is coming. I asked for estimates from several places and Chai's had the lowest price with very good reviews. They responded quickly as did a few others, but I decided to go with Chai's. They needed the vin#, model, etc. to see if they had the windshield in stock and they did so we arranged a time and they said they could come out and replace the windshield. They came on time and it took about an hour and a half and they were done. It's been about a month and I haven't had an issue. It's a husband and wife team, I think. Very satisfied and am recommending them.

Called on Monday morning, dropped off truck at noon, Windshield replaced by 1:30 pm. Friendly,…read morepleasant, prompt & reasonably priced. Highly recommend.

Had to get a windshield replacement. Owner was the one who picked up my call and answered all my…read morequestions happily. Special OEM part was needed for my convertible and they handled it all, getting part from local Mazda dealer and still finished job in less than 3 hours. Drove home and so far so good!

I got my window fixed here twice they are fast and affordable. They do a great job! They get back…read moreto you very fast.

Rating this an A+++ for the best window replacement business in the Bay Area! My family has called…read moreon EParamount three times in the past few years. Each time we had the best experience. Sophan has been the service tech to answer our call or text each time. He also performed the replacement and installation work all three times. Reply time for our calls/texts always quick (within 15 minutes on one occasion, during commute hours on Friday afternoon)! Repair service done within 24 hours on all three occassions! You can't beat that kind of service! Definitely call to see what I'm talking about. You won't be disappointed. Thank you Sophan, from Hercules!

Super sweet staff from beginning to end. Alison was so very helpful!…read more The glass is great, tinted as manufactured for my vehicle, and they did it in one day. Very happy with the results. And perfectly installed. Thank you!

If you're ever in need of a window replacement, Auto Glass Express is the place to go. Reliable…read morework, quick response, great customer service and reasonable prices. Eight years ago we had our front windshield replaced here and absolutely no issues. Unfortunately another rock incident meant we had to replace it again recently at nearly the same price. Highly recommend them!

Had a windshield replaced here at an affordable price. Somehow there was water leaking in from…read moresomewhere along the windshield. Also, the inside doorway panel was not installed back appropriately. This leak was causing my car electrical problems because water was getting under the dashboard and getting the fuses and cables. I called the business and a nice lady was understanding and set up an appointment for me to bring in the car to get it checked out. I show up early in the morning and the guy right off the bat was defensive, but agreed to check my windshield since it had been less than a year since the windshield was replaced. This guy took a hose and started spraying the windshield, but didn't install the door seal correctly so a lot of water made its way inside the car. At this point I'm not able to tell where the windshield is leaking because there's water inside everywhere. I leave this place and call a mobile window repair the next day and they're able to find the leak within 5 minutes by just using a water bottle and going around the perimeter of the windshield. Finally the leak was found and repaired within 30 minutes. The price of All Glass is good, but the integrity of the guy running this place unfortunately isn't.

Mr Long and Crew did an excellent and timely job when windows were vandalized at our church. He…read morewas very knowledgeable and talented in his craft. Custom Arc Windows were replaced within the week and ready for Sunday Service. All Glass in Richmond is highly recommended!