I had one of the dregs of society smash my car windows out, and I needed them to be fixed ASAP so I…read morecould continue on with my normal life. The folks at Bay City auto glass gave me a quote that didn't change and they came out the same day and fixed the two windows right in my driveway. I appreciate their quick response time and the quality of the work seems absolutely fine. I would recommend them and would use them again, but hopefully I'll never have to.

My right rear passenger window was smashed in on a Friday night in Downtown Oakland. I called…read moreCarlos the next morning and he was able to show up within an hour, replace the window and vacuum all the glass in under 40min for a very reasonable price. I highly recommend Bay City Auto Glass.

When our car was broken into late Saturday evening, I reached to out to Chai's Mobile Auto Glass at…read more12:20am with questions that I had regarding their services, as well as requested a quote for window repairs. Being that it was a holiday weekend I figured I wouldn't hear back until sometime Monday or Tuesday morning. To my surprise, within about 15 minutes of my request, I received a reply. As I have never used their services in the past, I had several questions that I needed answered before deciding to move forward with any repairs. I have to say that Chai was very responsive from beginning to end (even at this late hour on a Saturday night) and answered all of my questions within minutes of me sending over my text messages. I think our last conversation ended at 1:50am and at that point all questions I had were answered. Now that's what I call awesome customer service!! During our conversation, Chai informed me that the soonest he could complete repairs would be Monday morning (which again was a holiday), and would confirm part availability with me first thing in the morning. Come Monday when I woke up, I was pleasantly surprised to see a message from him at 8am as promised saying that everything was good to go, that he would provide mobile services and come to my house to complete the window repair on my vehicle at 11am at no extra charge. Chai arrived to my house with his son and they completed the repairs within about 45minutes. I would definitely recommend their services to anyone looking for a great team to get the job done in an expeditious and professional manner. Thank you for your superior customer service and a job well done. You've earned yet another very happy and satisfied customer!

I have had a crack in my windshield for a year or two and felt it was time to get it replaced since…read morewinter is coming. I asked for estimates from several places and Chai's had the lowest price with very good reviews. They responded quickly as did a few others, but I decided to go with Chai's. They needed the vin#, model, etc. to see if they had the windshield in stock and they did so we arranged a time and they said they could come out and replace the windshield. They came on time and it took about an hour and a half and they were done. It's been about a month and I haven't had an issue. It's a husband and wife team, I think. Very satisfied and am recommending them.

1: lightning quick response time from Jason. My car rear…read moretriangle window was smashed by vandals in downtown Oakland when we went to a concert at the Fox Theatre. I was so upset when I called him on Sunday! On SUNDAY! And he got right back to me. 2: Technician was on time within the scheduled time. 3: Work was professionally done and cleaned up. 20 minutes and the technician was all done. Talk about superb service!

Total professionals. From customer service to price to glass replace. Go here! Speak with Alison.read more

Window lid of camper shell fell apart. Another auto glass place wanted $350, and another refused to…read morelook at it. Han fixed it in 10 minutes and charged me $40. He (and Bessie) were very friendly and helpful. Highly recommended

Very easy process. They came to me with their mobile service to Oakland and the technician that…read morearrived was very friendly and did a great job. Quick and efficient. No issues with the windshield itself, traveled on the freeway the next day. They also have better pricing than other mobile services (i.e. safelite.)

They are an excellent specialist! My car was a little challenging job, but my tech, Mauricio, did a…read moregreat job. Thank you for your service! I strongly recommend this team to the Bay Area!

What drew me in were the great reviews and convenient mobile service. I received a quick quote and…read moredecided to move forward with my windshield replacement. A technician came during my scheduled time and replaced it. However, a few days later, I noticed a crack and contacted customer service, who responded promptly. I was able to schedule an inspection, which led to a free replacement. I appreciated the company's integrity in covering the replacement and the supervisor's attention to detail, even offering new wipers at a small cost.

My driver window started rolling.down on its own and I just dealt with for a few weeks thinking it…read morewas gonna cost me an arm and a leg. One day I drove past Duran's Auto glass and decided to get a quote. Everyone was so helpful and friendly. They told me the master switch had to be replaced and it would cost $110 total! I was in shock. I quickly paid my $20 deposit and waited for them to order the part. Service was fast and amazing. I highly recommend!!!!

After someone broke into my car, the front passenger window was shattered. Their service took a day…read moreand was affordable. Highly recommended.

I was very satisfied with my service at this Auto Glass Express. They had great communication and…read morewere able to fix my window in under an hour at a great value. I would definitely recommend this place.

I had the Best experience here at Auto Glass Express. Sadly,…read moreI have had my car windows smashed on several occasions. The service that I received here, the kindness, how clean my car was afterwards, the functionality of the window all the absolute best. I highly recommend this company.

Amazing work was done by Noe. Came to my residence and fixed my cracked windshield. Work that was…read moredone was far beyond amazing. The windshield looks great!!! Would highly recommend this business to anyone with windshield issues. Amazing prices as well.

After an unfortunate incident, I needed to replace a broken passenger-side window immediately. I…read morerequested a quote through Velocity's website and received one via email within two hours. I called their office to confirm the quote, which was half of what Safelite offered. We scheduled a same day appointment and Carlos texted me 30 minutes prior to his arrival. When Carlos arrived, he was friendly, courteous and ultimately did a great job installing the new window. I'm extremely happy with the outcome with Velocity Auto Glass, who fixed my issue on the same day of my incident. Kudos to Carlos and his professional demeanor, and superlative work!