Had a windshield replaced here at an affordable price. Somehow there was water leaking in from…read moresomewhere along the windshield. Also, the inside doorway panel was not installed back appropriately. This leak was causing my car electrical problems because water was getting under the dashboard and getting the fuses and cables. I called the business and a nice lady was understanding and set up an appointment for me to bring in the car to get it checked out. I show up early in the morning and the guy right off the bat was defensive, but agreed to check my windshield since it had been less than a year since the windshield was replaced. This guy took a hose and started spraying the windshield, but didn't install the door seal correctly so a lot of water made its way inside the car. At this point I'm not able to tell where the windshield is leaking because there's water inside everywhere. I leave this place and call a mobile window repair the next day and they're able to find the leak within 5 minutes by just using a water bottle and going around the perimeter of the windshield. Finally the leak was found and repaired within 30 minutes. The price of All Glass is good, but the integrity of the guy running this place unfortunately isn't.

Mr Long and Crew did an excellent and timely job when windows were vandalized at our church. He…read morewas very knowledgeable and talented in his craft. Custom Arc Windows were replaced within the week and ready for Sunday Service. All Glass in Richmond is highly recommended!

This is the second time that I've had my car repaired by Tran Auto Body Shop, and both times have…read morebeen flawless. Quality repairs, honest conversation and pricing, timely responses and turnaround time, and fabulous customer service. As a woman, I didn't feel talked down to or hoodwinked, and although I never want car issues again, I will go here every time if I can! Please consider giving them your business - you will be so pleased!

Great quality work. I had both of my car worked on by them. Reasonable price. Highly recommend it!!read more

The best, highly professional, trustable, quick, precise, flexible, empathic, friendly and neat…read moreauto body service ever experienced. I will never stop using Accurate Auto Body services and I will recommend, with deep serenity, to anyone else who needs, to turn to them. Highly recommended ! + FIVE STARS to everyone there, especially to my great service advisor Don Herbert and to Blanca, the kindest front desk operator in California. Thank you for your amazing job

Honest, caring, and fabulous workmanship--Accurate Auto Body delivers! I truly cannot recommend…read moreAccurate Auto Body highly enough. From the moment I called, I felt genuinely cared for and respected. After being hit while parked in the Berkeley Bowl parking lot, I researched local shops extensively, visited two others, and got multiple estimates--but my experience at those shops was underwhelming. Then I called Accurate Auto Body, inspired by their glowing reviews, and I can personally say they earned every one of them! Don, who does estimates, was incredible. He listened carefully to all my concerns, explained my options (including bumper replacement), and even advised me against additional repairs I was considering, telling me they just weren't worth the cost to me. Who does that in the auto body industry?! Don also went above and beyond to find an OEM bumper for me, transparently sharing the vendor details. He also agreed to touch up small paint chips on my doors and roof as part of the job without any additional cost! Wow! The new bumper looks fabulous! I was really concerned that the color would be different from the original and that it would always bother me, which I discussed with Don. He totally understood and told me he had a background in automotive painting and that he would personally make sure they achieved the best color match possible. The bumper is a little darker than the original, and it looks very good. I was really relieved when I saw it--both the color and the fit! Now my car looks wonderful. Thank you, Accurate Auto Body! They also made the rental process effortless through their arrangement with Enterprise. When I picked up my car, it was spotless inside and out (cleaned exactly as I requested on the inside with no chemicals) and even came with a goody bag! I have NEVER experienced this kind of service at any other body shop. They are committed to their customers having a truly great experience with them! Bottom line: I can confidently say this is the only shop I'll go to from now on, and I highly recommend them to anyone looking for quality, care, honesty and an all around fabulous experience!

Total scam. I scheduled a chip repair the windshield on 2 cars. I have paid for same service before…read moreand usually $35-$60. I have done the repair myself with a kit. I don't have the time to do it between jobs so I figured it was worth hiring someone to do it. They came out and didn't even bother cleaning the chip area. Put hot glue in the chip and called it a repair. They charged me $100 per car to muck up my windshield with hot glue and make it even worse. I didn't check before I paid the guy. I got in the car the next morning and discovered I got scammed. Save yourself self the $100 to smear your windshield and buy a kit for $10 and do it yourself. Their response was we put glue to stop it from growing. Well that's not a repair! Here is a video so you can train your people how to actually repair a chip. https://youtu.be/QjuWqBzO7qY

Was visiting Oakland & had my window smashed. These guys responded on Thanksgiving day & they were…read morevery communicative & helpful, even after I gave them the wrong address for my friends house. And they were the best price I was quoted. Friendly, excellent service

I had a great experience at TK Auto Body. Alex and Vanessa very professional and friendly. Thank…read moreyou.

The service I had with this company is excellent. They did what they said they would do. One…read morecompany wanted me to leave the car for 2 weeks. They ordered the bumper, painted it and received it immediately. If you want to save money and get excellent service, don't bother looking elsewhere. Ask for Vanessa and Alex. It will be the best call you can make about your car. Sonja Farar

They're only commercial. But when they were for all car owners, they were great. They did a…read morebeautiful job on my 2007 Ford focus.

Ricky is friendly, professional, and very well informed about the best way to deal with any damage…read moreto your car. Would come here anytime I need any work done on my car. There's a big parking lot with plenty of space. If you been in an accident, this place is where you should go.

Took the car here as an authorized service shop for Vinfast. The work that needed to get done was…read morea software upgrade which was supposed to be a job that lasts a few days. In total the car was in the shop 44 instead to my disappointment. Contributing factors included Vinfast's transitioning to this new support model and potentially supply chain issues, since parts are coming from Vietnam. But to the shop's scope of responsibility, there needs to be improvement in the following areas: customer communication, service intake, quality assurance testing and customer handoff. For Customer Communication - they need to be proactive, I found myself calling for updates instead of being proactively updated. Many times when I call the tech is not available. Service Intake - I scheduled an initial appointment only to be told I should drop the car in the morning instead of the afternoon, which was scheduled by RepairWise (the appointment vendor they use) Qualify Assurance Testing: I drove off and found some functions are not working. They did a software update and took 45 days. There should have been thorough testing. Customer Hand Off - they should have reviewed what was done to the car and the features of the new update.

I just called Savy Autobody for a quote, and I'm honestly shocked at how unprofessional the…read moreexperience was. As soon as the phone was picked up, all I heard was a rude and dismissive "Yeah!?" No "Hello," no mention of the business name--nothing that even remotely resembled a proper greeting. Confused, I asked, "Is this Savy Autobody?" and the response I got was a lazy, almost annoyed, "Umm... yeah, who's this?" At that point, I knew this was not a place I'd ever trust with my car. For a business that relies on customer service and trust, this kind of behavior is a massive red flag. If they can't even answer the phone with basic courtesy and professionalism, how can anyone expect quality service or honest work in their shop? This felt more like calling someone's personal cell phone than a legitimate business. First impressions matter--and this one screamed disorganized, careless, and disrespectful. I won't be giving them my business, and I'd strongly advise others to think twice before doing so either.

After getting into an accident, I needed to find a place that can help repair my car…read more Unfortunately, my auto insurance policy did not have collision coverage and I had to pay out of pocket. AllState had Crash Champions (Richmond location) as one of the options they recommended. I read previous reviews and saw that this place was honest, helpful, knowledgeable, and genuinely nice. So of course, I took a chance and chose this company. And I must say...the staff here are great. And I definitely saw what other reviews praised them for. The first person you are most likely to see as you walk in is Michelle. She always greets you with a smile and a happy attitude, which is something I needed after dealing with everything that happened to me with my accident. Jay has that calm aura to her and she was attentive when inspecting my car. She was able to see things that I did not even think of looking at or noticed. And she kept me updated whenever she can in regards to my car. But the person I must highlight through this experience is AJ, the general manager. He is very knowledgeable when it comes to cars and you can tell he is passionate in helping clients save money as much as he can. The total price I had to pay for my repair was fair and there was no shady business going on. AJ called whenever he had any updates like if parts were still on its way to shop. And he was patient with me when I had to change scheduling of drop off and pick up of my car. The final result of the repairs the staff did for my car was amazing. My car looked new and you barely can tell I just had a car accident! I was impressed and happy to see my car in great shape. I definitely recommend this company. They are accommodating to their clients' needs and you will get a positive experience out of their services. Thank you everyone at Crash Champions! You are greatly appreciated! EDIT: Typo...sorry I meant Michelle, not Casey.

They are a very busy team. They communicate well with each other and the customer…read more My last visit was suit address a sound I was hearing in my door, which they had worked on about a month prior. They addressed it same day, even rode around with me to verify the sound that I was hearing. And provided a solution I was there for less than an hour. Thank you all for going over and beyond.