Wow, hair spa days are the best. I hadn't realized how much I needed this until I was just sitting there, relaxing and enjoying the experience. From the start, everything felt calm, like a perfect little reset for my day. A huge thank you to Mia for treating me like a queen. She took such great care of me and made the whole experience really special. Every step was super relaxing, and I could literally feel the stress easing away as she worked her magic. Now, my hair is incredibly soft, silky, and beautiful. I can't stop touching it because it feels so amazing. Nothing beats a self-care moment that makes you feeling refreshedand totally pampered. I'll definitely be back. read more

The location is awesome! It's nearby lots of food places if you ever get hungry before or after your session. The place is clean and it smells amazing! The staff are also so nice. My fiance booked us a massage + facial +head spa. Now I know that with all that, there has got to be a focus and for this visit it was definitely the upper back massage. My lady went innnn and I loved it! Couple things from this package that I didn't find impressing is the enclosed massage hole. I dint feel like I had great airflow and the idea of breathing in from a sink just doesn't seem appealing nor was it enjoyable. The facial; the products didn't sting however it did when it got in my eye, I was a bit panicked bc I felt a bead in my right eye, I washed it off, it got better as the day went on but my eyelids were on fire for days, she didn't leave my under eye or my top lid alone instead she applied the products on top of them which I thought was interesting. The final thing I wasn't a fan of was that she kept putting her fingers inside my ears! I've been to a head spa in Orange County and they try their best not to wet your ears AT ALL, I mean, think about it, you're relaxing, and then boom! Water in your ears and fingers in your ears... idk, maybe to some it's not bothersome but to me it was uncomfortable. The ladies were so sweet though and nice, they blow dried my hair halfway which is totally fine. I definitely think there are couple things to consider but it wasn't a horrible experience! They did a wonderful job on the massage and setting the ambiance to be as relaxing as possible so I give them that! read more

I have been to many head spas and was looking forward to redeeming my gifted 60m Deep Scalp Therapy session. It began with a very brief scalp analysis using a camera. I'm talking 1m of assessing a small portion of my head. After, I was given 50m of scalp cleansing and 10m for hair drying. I was serviced by Jackson who offered amazingg pressure during the scalp massage. They were gentle during the hair washing and gave me a nice blow out. In the end, my scalp felt squeaky clean and my hair super smooth. Typically, you are shown the aftermath of the scalp treatment using a camera but I did not experience this here. Other places also finish off with some sort of scalp therapy (serum, red light wand, etc.) but I was given simple hair oil for my blow out. The customer service overall was subpar but I may consider booking an Acupressure facial massage with Jackson; his massage technique earned this place an additional star :-) read more

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I booked a spontaneous appointment here after shopping in the Rivermark center and I was pleasantly surprised by the experience. I stopped in early to check out the facilities and to ask what products would be used on my hair (Opalex and Ouai). The space was beautiful and relaxing. I am a Black woman with braided weft extensions and am very reluctant to have anyone touch my hair because of the complexity for the untrained stylist on my specific hair type. I want to point out that the woman on all of the professional photos for this experience looks Black with curly hair, so that is marketing directly to someone like me. When I arrived at my 6 pm appointment, I was greeted kindly and taken back to my room. The room was clean and dimly lit. I booked the basic scalp care with a back massage. My technician/stylist was Daniel. Daniel was excellent and gave an awesome back massage, he checked in on me several times to ensure that the pressure was sufficient and that I was enjoying. The hair wash was wonderful! Daniel was so kind and handled my hair with care. Daniel washed my hair thoroughly and the head massage was a 10 star experience. Daniel also checked in on me during the wash and ensured me that all was well and that I could relax - I thought that was so kind of him. After my wash, Daniel took me to the styling chair and offered to blow dry my hair, which I kindly declined (I went home right after this appointment to fully style my hair and it's best for me to blow dry my hair wet and then flatiron/style directly after). What Daniel did do at the styling chair is patiently ensure that my hair was detangled. He took such excellent care washing my hair that my hair was not tangled at all and combed out easily. Extra points for having a wide tooth comb for my curls - smile! Over all, this was an excellent experience, however, I am not sure that I would come back, only because I am a bit confused with the 1/2 done hair concept. Even if Daniel had blow dried my hair, at that point, my hair is only 1/2 done because there is no styling. I couldn't tell if this is supposed to be a massage salon that does hair washing or a hair salon that does massages. Regardless, I still came home and spent 1 hour blow drying and flat ironing my own hair, but I was completely relaxed while doing it. At my regular hair salon, I would have paid less for a wash, blow dry and flat iron, but I would not have received this amazing massage (scalp or back). If you are looking to a great hair wash experience with a bonus massage, this is the right place! read more

Overall, booking process was easy and had a lot of options to pick from. The reason why it wasn't 4 stars was that I didn't appreciate that my shampoo lady was switched 20 mins prior to my appointment. I booked about 1-2 weeks in advance and did some research and picked my lady specifically. However, 20-30 mins prior to my appointment I got an unknown call so I didn't pick up. There wasn't a voicemail, but something in me told me to check the phone number and it was a number I had called before. So when I called back I was informed that the lady I picked is not available for my time-slot but will be available an hour later because they are with a client. Well this is where I am confused. Why did the lady I pick for my time-slot go into another appointment? Why didn't the other lady who was offered to me not go instead? I said fine because I was already on my way, but I basically never got the experience I was expecting. My lady was fine and I still had a decently good experience. Still deciding if I will return for another try in the future. read more

Velvet Head Spa - The room - Day Spas Near Me - Santa Clara, California

Made an appointment over a month ago for a Mother's Day gift for my mom. Two hours before got a call from an unregistered number, they didn't leave a voicemail. When I called they asked if they could push back my appointment. I agreed to that. 10 minutes later they called again asking to push it back another 30 minutes. That is a whole hour after my original scheduled appointment time. This was extremely unprofessional and horrible customer service. If someone books a month in advance, they should be a priority not the walk-in's. Do better and schedule your appointments in a timely matter. read more

My boyfriend treated me to a head spa experience for our anniversary, and it was such a thoughtful gift, especially after a long stressful week. From the moment we walked in, everything felt calm and relaxing. I was offered a free welcome drink and the soft music in the background really helped me start to unwind. The receptionist was super sweet and made sure I felt comfortable while I waited for my appointment. We got the 90-minute Velvet Signature couple service, which included scalp care, a facial massage, and an upper back massage. One unique part of the visit was the scalp analysis at the beginning. They used a camera to zoom in and show a close-up of your scalp, explaining your scalp health before starting the treatment. It was definitely interesting to see. The spa itself is super cozy. The heated bed was so warm and comfortable. It honestly made me a very sleepy (in a good way). The head and shoulder massage was fantastic. The therapist really worked on the knots in my shoulders and I felt a lot of the tension melt away. Overall, the experience was really nice and relaxing. The pricing is definitely on the higher end so it's more of a "treat yourself" or special occasion kind of place. Experience was good but I've had similar treatments before so I wasn't really surprised by anything that was done. read more

Ok from a dudes perspective! Let party begin. My birthday month started with this gift from my wife. We been observing this place since we saw the sign changed from a manicure and pedicure store. Velvet Head Spa is an organic service head spa specializing in Scalp Treatment, heathy hair starts from a heathy scalp. For now it's averagely affordable since the grand opening pricing is active. The host was friendly as we entered the storefront. We were one or the last couple / clients of the day. As we checked in we were escorted to the back in front of glamour mirror and barber like chair. The host comes and run this device on your head to show you on his think pad or I pad the crap you have in your head. Once that done a room is prepared for your experience. We got the 60 min Scalp Care & Facial ($128 pp) couple package. which included a scalp analysis, deep scalp cleansing, steam mist treatment to remove buildup, deep scalp ...wow once the service stated I went to sleep for 20 mins because it felt good and relaxing. The question for my newly yelp followers would I do this again. Most definitely!!! read more

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After seeing numerous insta ads for velvet head, Spa on Instagram, I decided to visit their location in Santa Clara today. They graciously accepted a very last minute appointment from me, the front desk staff was so nice. My hair wash tech was also kind. I want to mention that my expectations are very high as a consumer so please take that into consideration as you read my review. I do not find the experience to be anything luxurious or mind blowing. You must remove upper body clothing for the wash. They typically start with a facial, which I chose to opt out of. As this was my first experience at a head spa, I had questions throughout the service on what was being used, etc. if I did not ask, information wasn't shared. I mentioned that I have wavy to curly hair with the person who booked my appointment. Most of the service was a wet and cold experience. The beds aren't heated. My tech gave wonderful head massage, I just didn't like that she went straight from the foamy product being applied to my head and then spreading that foam along my neck and collarbone area when she was giving me the massage. I don't think they carry any luxury brand hair care here. Uncertain how they sanitize their brushes. They mentioned the products are all organic. The reason I left angry was: As my hair was being dried towards the end of my service, I noticed the BRUSH she was using on me!!!! The plastic bristles were all bent inwards and outwards out of shape! She used this on my WET hair. I even told her I had a wide tooth comb if she liked because I have curly hair. If this is what I noticed when my eyes were open, I can only imagine what was used during the washing service. The lack of consideration for their clients is obvious. I forgot to mention, when I walked out of the room where my hair was washed, I had to wait to get my hair dried because all the chairs were occupied. They have more wash rooms than chairs available so you continue to enjoy the wet and cold experience until a chair is empty. I just am so angry with myself for coming here. I could've spent $112 at STEM SALON rather than this place! As someone who loves her hair and would never subject themselves to a cheap experience. I'd never recommend this place. Wavy to curly haired goddesses beware ** they don't know what to do with you.. #### day after update #### I woke up to pimples at the base of my scalp, and a few others around my scalp. The tools used had to be dirty. read more

Went here for a ladies spa day to unwind and reset. I've always been wanting to try this place and found out that they opened a 2nd location in Santa Clara. They currently have a promo going on that offers 20% off your service (not sure how long this promo with last for). My friend and I both got the 90 mins Velvet Head Spa Signature. Before they started, they showed your scalp through what looks like a stylus microscope. They went over how dry or oily your scalp is and what you should do to prevent it. Then they walk you to one of their 5 rooms. My friend and I were able to share a room for our service. They first started off with a 25 min neck, shoulders, arms, and head massage. Then moved on to the Acupressure facial therapy with deep cleansing, face massage, face mask and neck mask. Lastly, they did a deep scalp cleansing, shampoo and massage. Once they wash your hair, you then move to the drying station where they blow dry your hair. At the end, they show your scalp again and you can see an improvement. Overall the experience was so relaxing and refreshing. The staff were very friendly and nice. I was surprised how good the massages were given that they specialize in scalp treatment. Highly recommend for a girls day or even some "Me" time. I will definitely be back again. read more

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I've been to their Campbell location before but this one is definitely a nicer, more modern vibe! The deep scalp therapy is great, they look at your scalp on some sort of magnifying thing and then tell you what they see and what they think you need in order to improve your scalp health. The treatment feels phenomenal, they massage your scalp and upper body and I could seriously fall asleep. My scalp feels clean and my hair feels so nice. I can't wait to come again! read more

Velvet Head Spa - Day Spas Near Me - Santa Clara, California

I booked the 1 hour head spa and facial package. The head spa was relaxing and left my hair feeling very soft. The facial was quite disappointing. I could smell alcohol in one of the products that was sprayed on my face which left my face red and burning. It's been a couple days since the appointment and my skin is dry and flaking/peeling everywhere. My skin has never reacted this up until this point. Don't book this facial if you have an important event to attend to. read more

I've been to a few head spas before, and Velvet Head Spa is by far my favorite! I was excited to check it out because my friend had purchased a gift card for my first visit. I arrived a little early and was warmly greeted by Christine at the front desk. She offered me refreshments and did a scalp analysis, explaining the condition of my scalp and overall scalp health. I booked the 90-minute Signature - Refresh Mind and Body session (50-minute massage + 30-minute basic scalp care), and it was so worth it. Suzie was gentle, attentive, and very thorough throughout the entire treatment. The products used on my scalp were cooling and super soothing. I felt refreshed afterward! One thing I wish they had done was show me a post-treatment scalp analysis so I could see the difference after the session. Overall, I would absolutely come back and will definitely book with Suzie again. Highly recommend if you're looking to relax and give your scalp some love! read more

I did the basic 60 minute getaway with Ailyn today. You know when you it just feels like someone is touching you rather than treating you to a good massage / experience ? That was unfortunately the case here. Ailyn was kind and reciprocative to my request but the technique was lacking. I wouldn't come back for a facial ( they're gently slapping your face most of it) and I'd choose someone else for the head massage. I've tried one other head massage in campbell that made me fall asleep! I was fairly uncomfy the whole time for this one. read more

Anniversary Head Spa Experience - Mixed Feelings My husband and I tried the head spa for our anniversary, using the weekday specials. The experience itself was relaxing, and it was nice to do something different together. That said, I feel this is more of a one-time treat. The pricing felt a bit high for what it was, and I didn't notice a significant difference in my scalp, even with the before-and-after imaging. One aspect that really bothered me was being contacted twice to come in earlier than my scheduled time. There was no specific reason given--just repeated requests to move my appointment up. It made me feel like my chosen time wasn't respected, or that maybe they were trying to accommodate someone else. I did end up adjusting my plans and finding a babysitter just to come 30 minutes earlier, only to later see that plenty of other time slots were still open. That left a bad impression. Overall, I'm glad I tried it once, but I'm unlikely to return. read more

The spa is absolutely stunning modern, clean, and beautifully designed for that perfect Instagram worthy moment. Aesthetically, it's a 10/10. Unfortunately, the actual Velvet Special experience fell short in a number of ways. The facial didn't feel like a facial at all, it was more of a light pat down with minimal technique, no real massage and certainly no lymphatic stimulation. My upper back was never touched, despite that being part of the expected service, and the scalp therapy was indistinguishable from a regular shampoo. It felt rushed and lacked the attention you'd expect from a premium treatment. The hair service was especially disappointing. After the wash, hardly any product was used, leaving my naturally textured, curly hair dry, brittle, and completely unstyled. It was clear the staff was unfamiliar with how to care for my hair type, and there was no communication or realistic expectation setting about what the end result might be. I walked out feeling more embarrassed than pampered. While the spa's ambiance is undeniably beautiful, the actual services don't match the luxury aesthetic. For a place that markets a high end experience, more attention to technique, client comfort and inclusivity in hair care is badly needed. I wanted to leave feeling refreshed and confident instead, I left underwhelmed and disappointed. read more

I'm writing this review hours later and my head still hurts. They spend a majority of the session squeezing my head especially over my temples and when they did the analysis afterwards you could clearly see several red marks over my scalp from the aggressive scrubbing - these were not there when they analyzed my scalp before the treatment. I'm going to pass on this place in the future. For the price, it was anything but relaxing and I'm reaching for Tylenol. read more

So I wasn't quite sure what to expect when it came to the head spa- but I was open! Lol. I got the deep scalp massage and it was excellent. They really took their time to get my scalp clean! The vibe was very open and I appreciate that they listened to concerns. I was actually surprised they didn't try to upsell me on scalp stuff -- they probably should have lol I will definitely be back! read more

This place is amazing! Definitely a splurge for me, but one I hope to indulge in again. The staff was great, the service was heavenly, and I felt super relaxed and happy afterwards. A great experience if you want to try it! read more

I have been to a few head spas before and the service at Velvet Head Spa was the best out of all of them. Myself and my partner had the couples' service for a Basic Scalp Care and Facial Massage and both of our technicians were fantastic. I however want to give a special shoutout to Jackson because not only did he do an incredible job with my service but he also dried and styled my hair like a pro, which was such a plus! 11/10 would recommend. read more

I did the couple velvet signature with my husband. We came on a Friday night at 5 pm and were welcomed with an analysis of our scalp. They gave some good advice on how to improve your scalp so that was nice. They started with a massage, then did a facial massage and the scalp routine. I felt like they took their time with it because we were there for quite some time. And they ended it with blow drying our hair and he actually styled it which was nice. I would def come back! Vibe with as so relaxing and they played Disney music on a piano lol read more

LET ME TELL YOU! The lady that did my service I almost paid her rent! !I got the full treatment and I was asleep within 10 minutes, the vibe is very peaceful, read more

First time coming here on my birthday! Didn't know what to expect, but 10/10. The place is so inviting and the aesthetics were amazing. Everything is clean and well curated for a spa feel. I was given the pleasure of having Jackson in charge of my head spa, facial, and blow out. His facial massages were perfect and made me feel so relaxed. His application of hair and face was gentle and professional. On top of that, his blowout was gorgeous! The host, William, was kind and interactive. He made us feel right at home. He was great and the whole staff makes me want to come back... tomorrow and the next day after! Thank you Velvet Head Spa, see you soon read more

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Staff was super friendly however I didn't notice a difference in my scalp after the treatment for which felt like a let down. The upper back massage was great but being faced down smelling a sink that had a mildew smell was a turn off. Not sure I'd go back again as this was a subpar experience for the cost. read more

Very relaxing - my hair felt so squeaky clean- they did a great job with blow dry after too- hair looked fabulous! would be nice to have more massage on shoulders and neck during treatment read more

I'm writing this review as someone who's been coming back monthly since 2023. I started off going to their Campbell location for about a year and a half, and now my new go-to is the Santa Clara location. My favorite techs have been relocated here anyway. I'm genuinely impressed with all of the techs who have touched my head and face. Even my "worst" experience, I would still rate it four stars. They all follow the same main steps, but the way they implement those steps varies between technicians, and that's what I love. I appreciate the little "innovations" and unique style each tech developed. Without looking, I can immediately tell who is working on me by their signature technique alone. When my preferred tech isn't available, whoever gets me still delivers, so that calms my anxiety knowing I'll be in good hands regardless of who works on me. Now, one thing I do want to point out is that some of them wear gloves and some don't. I'd preferred no gloves, but I fully respect any tech's decision to use gloves for their own safety and comfort, as long as the gloves fit nicely on their hands and fingers and do not make me feel like loose latex/nitrile is being rubbed on my face. Now, Velvet Head Spa is very lucky because they have very competent techs who carry the entire establishment. The front desk staff, however, is between 3.0 and 3.5 stars. They're sometimes inconsistent about their processes. Sometimes they skip the scalp evals either in the beginning or at the end. There were multiple times they tried to move my appointment around to accommodate their operational needs. But isn't the point of having a schedule is for customers to choose the best time slot that works for them? This may become an issue on a busy day for me. I don't spend a lot of time with the front desk staff, so I let the little annoyances go, as the main event is the service itself. They've come a long way since 2023 and truly embodied continuous improvement. I'm very picky and can be a perfectionist, so impressing me is no easy feat. Velvet Head Spa honestly earned this glowing review! I didn't jump on here to write this review because they wowed me 1 time. I was waiting to see if they're going to flop... and they never did. I might shed a tear or two because finding a beauty service establishment that lives up to MY standards? Unicorn status in my eyes. read more

What an amazing experience! Ken was friendly and knowledgeable while showing me a microscopic view of my scalp before and after the treatment and gave me great tips on treating and cleaning my scalp. Tara was so thorough and lovely with her hardworking hands! I had the deep scalp therapy. 1000/10 my hair & scalp have never felt this clean! the salon is so clean and smells wonderful, all of the best vibes read more

Velvet Head Spa - Day Spas Near Me - Santa Clara, California

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Mimi was excellent! Second time I have seen her. This time I had the 90 minute service. I have never been so relaxed. They were running 15 minutes behind but added 15 minutes to the service. She was very kind, quiet so I could relax, and the amount of pressure was perfect. I can't wait to go back! Thank you Mimi. You are a gift! read more

I booked the velvet signature and it was amazing. My provider Emily did an amazing job especially her facial and scalp massage! She was very thorough and gentle. Definitely recommend her. My hair feels so soft and shiny. Will definitely be coming back again! read more

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Had my first visit, did a 1 hour Deep Scalp hair treatment with Emily. She communicated my comfort levels wonderfully. Her pressure was perfect and I felt very relaxed. I tried hard not to fall asleep because I really wanted to feel the experience. I will definitely book with Emily again, the male host was great as well, I just didn't get his name. I have long hair to my waist and the 10 minute blow dry was sufficient. Most relaxing vibe, dimmed lighting and soft music. Complimentary drink during the blow-dry. Overall 10/10! read more

I wish I had a better experience but maybe I was just assigned to the wrong person. I see how the headrest is supposed to look in the picture, and when I was laying down on my face, there were no towels. My face was in so much pain stuck in the hole. In addition, the lady who was assigned to me didn't introduce herself or anything. I've been to a $40 head spa and the customer service there was soooo much better. She didn't even tell me "please let me know if the pressure is too much for you" before she started the massage. Of course I could have said something but having gone to other cheaper head spas, it's natural to have higher expectations when you're paying more for the service. I'm also not sure how experienced she is at giving massages because she was digging straight into my bone. I'm pretty sure that's not how massages work. I'm not at the chiropractor's. I don't want my bones cracked. The funniest part was at the end when she couldn't even dry my hair correctly. I had hair sticking all over my face, and she just left it there. Also, the heat from the dryer was so hot I'm pretty sure it burned my scalp. I had to ask multiple times to lower the heat. I feel like it's common knowledge that you don't leave the dryer in the same spot for more than a couple seconds. Somehow my hair looked terrible after the dry lol To top it off, when they were doing the before and after of my scalp imaging, it lowkey looked the same. I do wish I had a better experience, but I'm not coming back here. read more

Best head spa I've had. Resolved my dry itchy scalp..The blowout left my hair silky soft. The head massage was just the right preassure and the soreness in my neck was relieved. Mini facial was icing on the cake. I will definitely come here again when in town. read more

Had my first visit today and had Jackson! He was great! I didn't want my time to end but it eventually did. I will be back though! The only con is the price. Not sure that $136 is warranted so hopefully something can be done to make it more affordable. read more

The velvet signature treatment with Kanu was fantastic. The upper body massage, facial, and head spa was exactly what i needed after a stressful week. Everyone was super nice and accommodating. Thank you! read more

I got the deep scalp treatment. My hair felt luxurious after the treatment. I lost count on the number of scrubbing done on my scalp. The room was relaxing and the bed very warm. I enjoyed my treatment. Service is a 5 star. Did I mention that the place smells amazing and they offer you free drinks after the treatment. I will definitely come back. read more

I had a great experience with Kanu at Velvet Head Spa! The head massage felt magical all while getting to see the results of a clean scalp. Thank you Kanu and Velvet Head Spa! read more

Velvet Head Spa - Day Spas Near Me - Santa Clara, California

Came here with my cousins as first timers! It truly didn't disappoint. From making the appointment till the very end, it was a great experience. I came in and May took care of me. I received the back massage, and she was supper attentive and always asked if I was comfortable and the pressure was good. The place is also very clean, and it smelled very good! One of my cousins did the actual headspa and was also very much impressed! I will definitely come back and try that service next. Also shout out to William for helping at the front desk! read more

Velvet Head Spa - Entrance - Day Spas Near Me - Santa Clara, California

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I had an amazing massage at Velvet Head Spa. The staff was friendly, the atmosphere was relaxing. I left feeling completely refreshed and stress-free. Highly recommend this place! read more

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First time getting a deep scalp massage and it felt amazing! Upon arrival, got some insight into my scalp condition then was led to the private room- it was so warm, cozy, and smelled really nice. Emily was super sweet- I actually fell asleep from how soothing it was haha a treat forsure! read more

Velvet Head Spa - Day Spas Near Me - Santa Clara, California

Amazing experience! The space is peaceful, and the scalp treatment was incredibly relaxing -- I left feeling refreshed and recharged. Only suggestion: a bit more customization based on hair or scalp type would make it perfect. Still, highly recommend! read more