I am the happiest owner on the Face of the Earth because of two very special employees at…read moreDreamPuppy...MayCee and Chase! MayCee was the phenomenal business individual who handled everything with the utmost professionalism and knowledge. She made my purchase seamless! Chase...was my first phonecall to the establishment. He spent endless time with me. He has an innate talent to ask the right questions, especially my desires with a dog. We covered size, disposition, everything. I am eternally grateful to Chase for pairing me with the dog of my dreams. I have owned 4 dogs previously. This Puppy is the most perfect fit! Thank you. Thank you. Thank you. Louise

Display of Animals. Very nice and Clean. Safety First for Puppies. Purchase was very Pleased with…read morethorough Care of Important Details for your Puppy. Very pleased.

I have been going to VCA Covington for my cats since I moved to the area in 2021. They have been a…read morevery good practice for us through the various ups and downs of indoor/outdoor cat life. A couple of months ago I brought Millie in for her routine annual exam and Dr. Prater identified a dental issue which hadn't yet led to anything I was able to notice, and in addressing that a sinus tumor was identified. With limited treatment options available I opted to allow things to take their course, and over the last few weeks as the tumor grew and began to impact her activities and bring us back to the practice more often the staff was very kind and compassionate. Yesterday was her final appointment after her quality of life had decreased to where she was simply waiting on her body to stop. The staff had everything setup for us, the room was ready when we got there so no awkward waiting next to someone bringing in their new kitten or puppy. The paperwork was pre-filled, just needing me to make my final decision on how to handle her remains and sign. They were incredibly kind and compassionate, there was no rush whatsoever, and they made sure I was as involved in the process as I wanted to be. She fell asleep in my arms and passed on peacefully while I was holding her. I couldn't ask of anything more for the experience.

I started bringing my cat here when I adopted him a year ago and have been back for various…read morevaccinations etc since then. The team are very professional, and friendly with my cat, which makes me happy. I've never had issues with appointments or anything. Plenty parking outside.

Katelyn and Ariel are amazing to work with they are very reputable breeders and the kittens and…read moretheir bloodlines are exquisite. Kittens have great personalities and as my local vet says. "He's perfect!"

Adopted two adorable bunnies from here. They were super helpful in all answering my questions ahead…read moreof time and even after. We got to spend time with all the bunnies and pick out our two favorites to take home. They sent us home with a bag full of hay and pellets to get us going. Would highly recommend!

First cattery experience. It was super awesome. Erika was so kind and professional which makes the…read moreexperience of adopting a Maine coon soo smooth. It was definitely a journey full of happiness at Main coon cattery!

Best cat breeder bar none. The best bred cats I personally ever encountered personally. I have 2…read morecats from this breeder and couldn't honestly be happier, super sweet and amazing temperament I highly recommend them couldn't be sweeter.

Bait and switch. Told we would pay around $50 for buzzing out dog but we're charged 72.00 and when…read moreasking ppl there they refused to budget on price. Told them we would not use them again and we're told...I don't care. Really? Abysmal

The award for worst pet store of the year goes to Petco in Covington Washington. This pet store is…read moreso horrible it is as if the store's goal is to win the aforementioned. The fish department has dead floating fish in many tanks. And the fish tank has invasive snails in the majority of the tanks which can carry bacterial and fungal diseases. Once the general manager bagged snails for my adult daughter. She said, she didn't know if one snail was dead, so she would throw it in for free. We purchased two Oscar fished at this store. One died on the way home which is a ten-minute drive. The other fish died a day later. The fish was covered upon death in a bacterial infection called cotton rot. Prior to this incident we purchased two Axolotls. The first after the store received and inadequately housed the endangered species for the first time in plant tank. Both axolotls were not doing well. The axolotls seemed in shock and under nourished. The creatures need to be kept in low light at low temperatures on a specific diet. Multiple store staff stated that Petco sent them with a box of rocks. We, my family decided to adopt the healthiest of the two. After a week the little guy doubled in size and was stable. However, the one at Petco was barely moving. I had visited the store three times for supplies. I thought I might be able to help the remaining creature. She was too far gone and died a day later. I returned and spoke to the general manager. Her response shocked me. She said, "Well that escalated fast, were did that all come from? I have tons of experience. In know everything about pets. My dad owns a pet store. I grew up around pets. I know exactly what I am doing." No resolution or solution was found. Later I called and spoke to Scott another manager. I also addressed the fact that Petco also has tarantulas and Toads in a display right up by the registers that people can bump into and knock over. They are being advertised as desk pets or last-minute items. Scott refunded the money for the axolotl. Today we took another pet for vaccinations at the Petco clinic. We were turned away because we were 2 minutes late. When we arrived, no vet was present and the other staff was packing up the supplies. The Petco clinic manager stared at use instead of speaking to us for two minutes. Usually, the vaccination clinic runs late. When we have brought our pets previously, we have waited in line twenty to thirty minutes past our scheduled appointment. Thus, two minutes seems weird to be turned away. We have been long term customers of this Petco. This Petco is a lawsuit waiting to happen. I have been in the store getting supplies when a shift leader assisting me has been called to the grooming salon because of a medical emergency. What kind of medical emergency happens during a grooming? Did they clip a dog's nails to short? Even their dog trainers are bad about customer service. I was in line one day and one owner was not keeping her dog away from another. One dog nipped another. A dog trainer came up and chewed out the owner for ten minutes. Incredibly stupid to keep a dog demonstrating aggression inside the store. For my family, today was a deal breaker it's not worth it and we are done with Petco. Not only are the prices hire they don't know anything about customer service. We will gladly make the longer drive to other options.