Britt is extremely professional and always provides quality service!! She makes you feel like…read moreyou've known her forever, which helps make the experience more relaxing. I would ABSOLUTELY recommend her and don't forget to try her oils. They smell AMAZING!! The atmosphere of her shop is comfortable but I'm also looking forward to seeing her now that she's moved across the hall to a new suite that has it's own waiting area. She is knowledgeable in skin care and is always willing to offer suggestions to make the experience as comfortable as possible!!

I was referred to Brit by a friend after I complimented her on her beautiful, very natural looking…read morelashes. My visit was very pleasant. Brit is knowledgeable, friendly and caring and now my lashes look wonderful! The facility is very nice and conveniently located. I will definitely be a regular customer!

Nikkie is incredible! She's the best to ever do it- as far as waxing, skin care/facials, etc. are…read moreconcerned. Have no idea where my reviews have gone, or perhaps I left reviews on other websites, but I've been going to Nikki for almost 10 years now, maybe longer than that. She is so sweet, has a gentle and comforting bedside manner, and is a pro at all things aesthetician-related. A Brazilian takes less than 10 minutes and there's no awkwardness or embarrassment, and minimal pain/discomfort associated with the experience because of her years in the business. A++++++.

Such a beautiful clean space and friendly environment both the front desk and Nikki were so kind!…read moreFast service and very happy with my first visit. I'll definitely be back and happy to give my dollars to a local space vs European wax center!

I received an eyebrow wax on February 3, 2026. I just moved to Charlotte a month ago and was…read morelooking for someone to wax my eyebrows for my birthday which was February 5, 2026. The experience itself wasn't bad but the skin was ripped or burned and I didn't notice until the next day. I called and told customer service about it and sent pics. The representative said someone would call me back but I never received a call so i didnt really feel valued as a customer and I had to have a big ass scab on my face for my bday

Angelica did an amazing job. She was super informative and made me feel so comfortable. Happy to…read morehave her close by.

I've been going here for a few months now. My daughter recommended it. I appreciate their speed,…read moreattention to detail and for valued customers they give you a frequent customer card where you can get a free service after so many visits! The ladies are always friendly. I'll keep coming back until they give me a reason otherwise.

First experience with threading versus waxing my eyebrow. Went with my friend. I have very…read moresensitive skin so the threading experience was a bit painful. My friend loves to get brow threaded and will be back to this particular Brow Art 23 store. The girl did a fantastic job. The staff here are friendly and helpful. Current cost of eyebrow threading is $12.00.

Mercedes is super skilled and efficient! She's officially my wax person since I've moved to…read moreCharlotte. In addition to being personable and skilled, her set up is super clean, organized and most importantly No Double Dipping of wax sticks. I highly recommend her.

Mercedes did an awesome job on my wax I suffer from thick chin and lip hair due to years of shaving…read moreand I usually have to shave or nair 1-2 times a week to be presentable my appointment with her was on March 25th and it's April 9th and I'm just starting to get some small hairs come in I highly recommend her for all wax services!

I tried a wax here on a whim. Booking online was easy. If you ask me, waxing will come with pain…read more It is what is it, but they made it the best it could be. This was a clean facility. They do have a first time deal. My appointment started on time and didn't take long at all. I'll be back in the future.

I get my brows and lashes tinted here. Laysha is INCREDIBLE! She is thorough, personable, and so…read moregood at what she does. She will not let you walk out the door until you look great, and I appreciate that so much! The whole place is clean and spotless and feels very safe. I would recommend this place to anyone looking for somewhere to go to get your brows and lashes done.

I called and asked the manager for an appointment for a full color, highlights and a cut. She said…read moreshe had to call her stylist and get back to me. She calls back, says no prob, come at 5:15 tomorrow. I went into the salon that evening to show her my hair/length and she says we're good to go. I arrive and am checked in, confirming the services, and the lady at the desk confirms them and says the price is will be $180. I sit and wait. 10 minutes later Dora comes out. We begin the consultation. She argued with me every step of the way. She said they closed at 8 so no way we could do everything, when another staffer said they could actually go until 10. She clearly didn't want to stay. That's fine, but why take the appointment in the first place? She says we can only do half my roots, not a full foil and no highlights. I almost got up and excused myself, and I wish I had. It was so much back and forth with her it was exhausting. Finally I said to her and the other lady there was still an inch of roots and my hair was yellow. She left for 15 minutes and I heard her complaining about me to another employee. She then came back out, put a color wash on me in the sink, was very aggressive, got it all over my forehead and ears, and the water was way too hot. It was horrible. She then tried to start my haircut, which I declined. No chance I was letting her near me with scissors. The final product was grey roots, and patchy yellow blond hair. The people at my office called me Lemonhead. What I was supposed to receive: Full color, highlights and cut - $180 What I received: Half color, crown only - $112 So apparently a half color, cut, and highlights is only $58! Give me a break. Horrible, rude service, terrible results, and dishonest charges. They did tell me I'll get 10% off my next visit! Hah! Lemonhead, out.

Guys, I'm 32.....and this was the first time in my ENTIRE life that left a salon without wanting to…read moreput my hair up afterwards. She also brushed and styled it while it was still sopping wet in the sink (which is key for us Curly Sue's)! Najla even gave me a great option to refresh my hair on days I dont wash it to help keep my girls together! So see her if you have curly hair, you wont regret it!!!! I booked my next appointment before even leaving!

I got my brows laminated for the very first time by Nina and I fell in love with this service. As…read moresomeone who likes to keep their brows maintained- lamination is the way to go. You're there for an hour and pay close to $100 but your brows stay put for 6-10 weeks! It's worth it in my opinion and Nina did an excellent job from doing the service to her conversation. Definitely would recommend especially if you were on the fence about it like me.

I've been getting my brows done here for the last year and they've only messed up my brows once by…read moremaking them super thin. Other than that, I'm always satisfied when I get out of the chair. Customer service is comparable to any other brow place. Not too much conversation, just in and out. Can't vouch for any of their other services at this time