Loving Basecamp Fitness Millbrae ! I've tried several gyms…read moreand workout programs over the years, and Basecamp Fitness in Millbrae has quickly become one of my favorites. The workouts are challenging,efficient, and never boring. I Love that each class combines cardio and strength training, allowing me to get a full-body workout in a relatively short amount of time. The coaches are motivating, knowledgeable and always willing to help! You always feel welcomed! The Studio is clean and well-maintained. Every class leaves me feeling stronger, energized and accomplished. If you are looking for a fun,effective workout and positive fitness community in Millbrae, I highly recommend giving Basecamp a try!

This Basecamp location is right at the entrance of the Millbrae station building. It's fairly new,…read moreso everything feels really clean and well maintained. There's also garage parking available on the second floor, which made it super convenient. I joined my mom friend for an upper body group class through ClassPass the other day. The staff and instructor were both incredibly friendly and welcoming. Since I hadn't stepped into a gym in almost 10 years, I was definitely nervous, but the instructor gave me helpful tips before and during the class while also encouraging me to go at my own pace. The workout itself was fun, high-energy, and fast-paced, alternating between the air bike and floor exercises for about 30 minutes. I left feeling like I was dying... but in a good way Their classes are genuinely fun while still giving you a serious workout. Definitely felt my muscles working!

I posted a comment a week ago suggesting a extra fan for the Zumba class since the crowd is large…read moreand the dance is energetic, only 1 fan isn't enough. Surprisingly within couple of days, 2 extra fans was been added to the rear of the room. I really appreciate the management react to our comment so effectively. Now we enjoy the cool air during the workout. Thank you.

Too busy, too crowded and overworked. And this location…read moredoes NOT open 24 hrs -- nothing's wrong with this; just want you guys to know it because the others are usually 24/7.

I have been attending this F45 location for almost a year, and among all the options on Class Pass,…read moreF45 has been the most approachable. The model of having the screens showing the exercises, the demo from the instructors at the beginning, and their coaching during the class make this a worthwhile exercise. While the routines here don't feel as intense as the Burkingame location, you absolutely will get a workout. And any class with Dionne or JR will be a great time. Showers, changing rooms, 2 bathrooms, water filling station, lockers (bring your own locks) all available. San Bruno parking has an awful system and aggressive enforcement, so don't forget to pay.

I've been going to F45 on the unlimited pass since last November. I used to do Orangetheory…read more(founding member at San Mateo), spin/TRX at Wheelhouse, Pure Barre, boot camps, and personal training--so I've tried it all. F45 gives me a great mix of similar HIIT-style workouts, but in a more fun, community-driven, and cost-effective format. I love that there are separate cardio and strength days--it keeps things balanced and never boring. Compared to OTF, F45 feels more well-rounded. I do sometimes miss machines, so I'll take a day or two to hit the gym, but F45 is my main workout. This location is conveniently located close to 280/101. It's spacious, clean, the equipment is well maintained and the coaches are always upbeat and supportive. The unlimited pass is also flexible and lets you visit other studios which is convenient when I'm running late from work or traveling. I've checked out F45 in SF, San Mateo, Burlingame, Pittsburgh, and Newport Beach Highly recommend if you want variety, structure, and a strong fitness community.

Have gone to this gym for a while. Everyone is friendly and is like your another family :)…read more Regardless if you are new to lifting or not, you will definitely become stronger by Mark! I cannot find more compliments, and basically it is the best gym ever. THANK YOU for everything! Very happy to be a part of this great community.

FGBB is a great gym. I was hesitant to join at first, but Mark and the team made me feel…read morecomfortable and gives each member personal attention. No judgement at this gym. Mark will work with you and make you see your potential. He encourages you to never give up. I've been a member for about 6 months and I am seeing results! Check out their IG page!

I do not recommend this location due to the extremely poor customer service I received from the…read moremanager, Neijah Cox. On May 26, I purchased a three-class package. All three class reservations were made in person at the studio, not through the app. Today, I arrived for what was supposed to be my third and final class. Upon arrival, Neijah informed me that I was not enrolled in the class. I responded, "That's fine, can you book me into the next class?" Neijah then told me that I had no remaining classes or points on my account and that I would need to purchase additional classes. I explained multiple times that today's class was my third and final class, and I asked her to review my account to verify that I had only attended two classes. After checking, she claimed that her system showed I had cancelled classes, missed classes, and therefore had no remaining classes available. She repeatedly told me that I needed to buy more classes. I explained at least four to six times that I had never cancelled any classes and that I had personally booked today's class at the studio after my previous session. I suggested that either the system or the employee who assisted me may have entered something incorrectly. Unfortunately, it felt as though Neijah was not listening to anything I was saying. Rather than investigating further, she simply continued repeating what the system showed. At no point did she attempt to look deeper into the issue, review the reservation history, determine who helped me make the booking, or otherwise investigate what may have happened. She showed no interest in resolving the situation. What made the experience even more frustrating was that I knew I had not attended a third class, had not cancelled any reservations, and had not even redeemed the complimentary shake that comes with completing the three-class package. None of that seemed to matter. Her response remained the same: "The system says you cancelled classes, had no-shows, and have no classes left. You need to buy more classes." The situation then escalated unnecessarily when she threatened to call the police if I did not leave the premises. At that point, I began recording the interaction to ensure there was an accurate record of what was being said. I asked why I was being told to leave when I was simply trying to explain the situation and seek a resolution. After returning home, I checked my email and discovered what had actually happened. My class was not scheduled for 7:15 a.m. as I believed--it was scheduled for 9:35 a.m. All Neijah needed to do was thoroughly review the reservation details in the system, and she would have seen that the class existed but was scheduled for a different time. Instead, I was subjected to an embarrassing and completely avoidable experience. I printed the email confirmation showing my 9:35 a.m. reservation and returned to the studio to provide proof. When I arrived, Neijah again told me to leave or she would call the police. I left the printed confirmation on the counter and departed. This occurred at approximately 8:30 a.m. Then, at 9:09 a.m., I received an email notifying me that my 9:35 a.m. class had been cancelled. The entire situation was handled terribly from start to finish. A simple review of the reservation details could have resolved everything in minutes. Instead, I was repeatedly told to purchase more classes, treated as though I was at fault, threatened with police involvement, and ultimately denied the customer service and professionalism that should be expected. I have recordings of the interactions because I felt the situation was being misrepresented, and I am currently attempting to contact the owners or someone above Neijah in management to request a refund and formally address how this matter was handled.

Barry's Burlingame was one of the worst first-time gym experiences I've had. (And that's saying…read moresomething since I recently tried 7 gyms in the Burlingame/ San Mateo / Millbrea area). I showed up 5 minutes early and instead of focusing on onboarding or safety, the staff prioritized forcing me to create a marketing account and hand over my email before class. Nobody asked about **my knee pain** or offered workout modifications like Basecamp or Burlingame Fitness did. I was thrown into a dark room mid-class with no idea where my station was, what weights to use, or even how to start(!) the treadmill. And yeah, they care so much about "safety" that they wouldn't have cared at all if I'd missed the warmup. A large class of 20+ made it impossible for the instructor to notice I was struggling. I had to stop multiple times just to change weights and restart. Change weights and restart. In the end, this was a complete waste of time, while the whole experience felt like corporate lead-generation and profit mattered far more than the safety and success of new members.

A friend referred me to this gym and I'm so glad that they did! As someone who works out, but still…read moregets intimidated by weights, this place feels like a breathe of fresh air. First off, parking. Huge win. It's super easy to get to, which removes one more excuse not to show up. The instructors, Toni and Justin are both incredibly knowledgeable and approachable. No ego, no judgement, just genuinely helpful coaching. The circuit-style workouts are great and honestly so much fun. The classes tend to be on the smaller side, which I personally love because it feels like you're working out with friends. The instructors are always nearby if you need help with equipment, form, or just a quick little confidence boost. This space feels safe and everyone is friendly and welcoming! Bonus: they're on ClassPass. Will definitely be back again! Highly recommend if you want a great workout without the scary gym energy.

Top notch facility + instructors here at JustTone. Both Justin & Toni are well accredited,…read moreknowledgeable owner-operators that care about you & your physical wellbeing. There are so many favorites about these classes: - Variety of exercises - Scheduling; whether you're an early bird or a post-work zombie - Structure of the class (set vs rest periods) - Brand new equipment What I'd love to see more of: - Open gym Love it

Jackie at Criminal Fitness is hands down the best instructor I've had. I've taken five of her…read moreclasses so far, and every single one has pushed me way outside my comfort zone--in the best way possible. Her workouts are seriously tough, but Jackie keeps the energy high and motivates you to keep going even when you think you can't. She's great at encouraging everyone in the room while still making the class feel challenging and rewarding. I leave every session exhausted but feeling stronger and proud of what I accomplished.

Found this place on ClassPass and after a couple months, I decided to stick to just this studio!…read moreThe one difference I notice w ClassPass is that you can choose your machine w the Criminal Fitness App, whereas ClassPass will randomly assign. The studio itself is lowly lit and is great for getting focused. It's clean and the instructors are generous w the wipes. The equipment is excellent and new. They also have pull-up bars and wheels for more dynamic calisthenic exercises. I also love how their memberships include a guest so I can bring a friend or my husband once a month! I love the lagree mixed with HIIT. Lorene, Riss, Jackie have all made the classes super challenging in their own way. I am always testing something new in my body I never have before. Love it!

I can't say enough great things about Tammy. She's not just an incredible trainer--she's truly…read morebecome a friend. She takes the time to listen to my needs and thoughtfully adjusts our workouts to match, which makes all the difference. Tammy is also my biggest cheerleader, always encouraging me and pushing me to do my best in the most positive way. Her support and energy make every session something I look forward to. I highly recommend Tammy to anyone looking for a personal trainer who genuinely cares and is fully invested in your success.

I've taken some time to process what happened before writing this, but I feel it's important to…read moreshare so others -- especially those with disabilities -- know what to expect. I'm a wheelchair user and had been a member at Primetime for a couple of years. The equipment suited my needs well enough. However, the elevator began malfunctioning with increasing frequency -- breaking down multiple times a month -- to the point where I was once stuck inside it. On other occasions, I made the trip to the gym only to be turned away because it was out of service. Since all the equipment I rely on is on the second floor, a broken elevator effectively meant no access for me. The real issue wasn't the maintenance failures -- it was how management handled them. After several days of trying to reach the club manager, I finally got him on the phone. I made a simple, reasonable request: could they notify me when the elevator was down so I wouldn't make an unnecessary trip? Without any hesitation, he told me this was a "liability" for them, cancelled my membership effective immediately, and hung up. No acknowledgment, no apology, no discussion. I understand that equipment breaks down. What I don't understand is treating a paying member's accessibility concern as something to be discarded rather than addressed. I'll let you draw your own conclusions -- I just wanted to make sure this experience was on the record.