I purchased and had installed an attic fan in July 2020. Had a great experience. However the unit stopped working last fall. I think it's the timer/switch. I've been trying to get in touch with ventmasters for over 6 months. No one answers the phone or responds to emails. So it's not just BAD customer service, it's NO customer service read more

Vent Masters installed a whole house fan for me. After a year, the fan didn't seem to be performing as it should. I called Vent Masters to help me trouble shoot. I left numerous voicemails and I sent emails over a 4 month time period. It has been 6 months and no one got back to me. It's one thing to buy a product and have it installed, but it truly shows terrible customer service when you can't get a hold of anyone for assistance after installation. Very disappointing and frustrating. read more

The owner came out for the estimate and was extremely nice. The price was a bit high but the were on time and reliable I wish they were cleaner in their work and not left the mess they did The installers were very professional I would recommend them. read more

I contacted Vent Masters about a broken motor on my whole house fan. It was a fan they installed 11years ago. They sent folks out to press buttons and see that the fan was not turning on properly. They said that since it was only a year out of warranty they would contact Quiet Cool to see if they might replace it anyway. I got a call saying they couldn't replace it under warranty. Fine, I get that. I was told the techs and owner would have to confer about next steps. I called the next day to see if I could get a quote for replacement. I was told the owner would have to get back to me. It has been 6 days and I have not heard a thing from them. Fortunately I called around for quotes while waiting and I will be getting a new Quiet Cool installed tomorrow. I am extremely disappointed in Vent Masters lack of customer service and communication. I wouldn't recommend them. read more

Vent Masters installed 2 quiet cool fans in my house 9.5 years ago. So this review is a bit overdue. ;-) Why am i writing it now? Because after 9.5 years i gave them a call about replacing one of my fans that did not quite pull the way it used to. I was ready to buy a new fan or pay for a repair, but the super helpful lady at Vent Masters pointed out to me that my fans were still under warranty. They came out, took a look, determined that I needed a new motor in the fan, arranged to have a new one shipped, then came out and installed it for NOTHING. I was floored. If you are wondering if these people stand behind what they sell the answer is YES! If you are wondering if they are great people to deal with that high an unquestionable amount of integrity - even 9.5 years later, the answer is YES. I am super impressed, and highly recommended Vent Masters!!! read more

Vent Masters is excellent! They have helped me install soffit vents, roof vents and hood vents. One both occasions they came to my home, their was consistent communication. The guys who worked in my home were kind, respectful and did a good job. Doreen at the office is super sweet and helpful. It's not everyday you come across such great customer service. Everyone at this company cares about customers. I highly recommend you give them a call. read more

Vent Masters did an outstanding job with our whole house fan installation! They came out and pre-inspected the space to ensure we got the right fan, and the price was very reasonable. The installers did a great job, and cleaned up thoroughly. We got excellent advice and service throughout, and love the result. Top notch, family-run company. Thank you, we're really pleased! Jim and Rosann read more

Vent Masters just left after installing our whole house fan. They arrived on time, worked very efficiently and were finished in less than 2 hours. The crew of 4 was very friendly and cleaned up after themselves. We went with the Quiet Air Deluxe Pro and are pleased with our choice. This is our second time doing business with Vent Masters. Last year we had them fix our attic venting (an error the builder had made). That was also a very good experience. They were quick and professional to work with both times. We would definitely do business with them again. read more

I just purchased a whole house fan for my new home. I also used Vent Masters for a fan for my old home. Both times, their customer service and the transaction has been second to none. They go out of their way to make sure that you understand the installation, operation, and advantages of their fans. Their workmanship in installing attic venting was great on both homes. I will continue to return to Vent Masters for any additional needs! By the way, get a Quiet Cool whole house fan. You won't regret it. read more

We had them install a whole house fan a few months ago, They were fantastic! They were on time and exactly on the amount that quoted. The fan has worked very well specially through all of this hot weather we've already been having. We can see a big difference on our utility bill. read more

I had Vent Masters come in to address more attic ventilation issues and improve a exhaust fan damper which flaps in strong wind. They installed the vents and the new damper and they also did a great job cleaning up afterwards because while cutting the vents, the old insulation went everywhere. The yard looked spotless after they left. Very professional team. read more

From start to finish, they did a superb job. They communicated clearly and showed up on time at specific times (not windows). The estimate gave us multiple options with varied price points with options clearly defined with pricing. The work was done observing covid compliance. The work was done quickly and competently with the only issue of some color on a soffit vent resolved quickly without pushback. We had a whole house fan installed replacing the old fan which was much larger. We also chose a smart switch and 10 soffit vents. The sheet rock repair and painting was done a few days later and was done perfectly. Nothing was due or paid until all the work was completed. Everything is working better than expected with no issues. We love how quiet and effective the fan is. The smart switch allows programming of start and stop as well as scheduling. From start to finish this was outstanding. This is what you hope for but rarely get. read more

Super duper friendly and quick. Very informative and honest. Prices are very reasonable, and it's nice that they're open half day on Saturdays. read more

We had them install our whole house fan yesterday. And boy does it pull the cool Air in. We had them give us a quote last fall but decided to wait until the spring. I called them and told them that I wanted to have the fan put in. They looked up the quote they gave me last fall. And then told me that they had a show special from the home and Garden show. It was $100 off. They did not need to offer me that as I didn't go to the show or know about it. I think it's awesome that they offered me the discount! We made the appointment for the install. they showed up right on time. Put in new roof vents. Their crew was 4 guys. Three installing the vents and fan and their electrician. It took them about a total of three hours. They put down tarps and cleaned the area thoroughly. I believe the owner has tried hard training his crew to give good customer service and it showed. read more

We recently had a whole house fan installed by Vent Masters. Dana and his crew were a pleasure to work with. Dana provided an estimate and discussed what to expect from the process. We worked with 2 installers, an electrician and drywall/painter. They all were knowledgeable and friendly and provided great customer service. They did a great job cleaning up after each piece of the project. Vent Masters provided excellent service and a great product. We would highly recommend them. read more

Dana from Vent Masters was a joy to work with. We called Vent Masters to replace our loud attic vent. Dana gave his recommendations in a straight forward, no pressure manner. He replaced our old fan with a great quiet and stronger fan. He made sure to leave us with all the insulation pieces for winter, including the proper bit (that was magnatized-so it would be easier while drilling a ceiling) to take the grill off and insert the insulation piece. We had our roof replaced and subsequently the fan did not work. Dana found the plug in the attic not fully plugged in-easy solution. He kindly did not charge us despite his time and gas from Golden to Boulder. This was on par with what our experience with him has been. Old time goodness and straight forward businessman. A pleasure to work with. read more

Recently had the crew from Vent Masters install one of their Quiet Cool whole house fans in our 2-story home. When the guys got here we threw them a curve as we wanted the installation in the area over the laundry area. They were most accommodating even though this was a tight fit and more work digging thru the insulation to find the proper area to cut the opening. The Tri-Pro Fan is working great and is as advertised...Quiet. Moves a tremendous amount of air through the home so the A/C gets turned off and the house is well cooled off before the sun starts heating up again. The extra roof vents they added help purge all that trapped heat out of the attic so easier to keep house cool the next day. This is an excellent cooling option for Colorado in that the evenings are usually cool. This fan does a great job getting that cool night air into the home swiftly. read more

Fast friendly service. Had them install a fan. Works great. Very quiet. Clean up was perfect, we could hardly tell they were there. Would definitely recommend. read more

Dana did a great job for us about 6 years ago. I remembered him and just referred him a new customer. it is rare to have someone stand out so much in my memory for how well they treated me in my dealings with them. Thank you Dana. read more

Vent Masters is GREAT. The woman in the office is super knowledgable, we chatted for 45 minutes to find the perfect fan solution. Dana came out to pre-inspect and give us a quote.... He found out that our builder BLOCKED all of the soffit vents with insulation, and our roof has NEVER vented properly. His crew arrived on time, they were very fast, and cleaned up after themselves. NOTE that they got on TALL ladders and removed all of the improperly installed insulation (by reaching through from the outside of the house), and installed new soffit vents. We chose the Quiet Cool "Stealth" 3-speed fan. It's a little more expensive, but my wife was SUPER worried about noise, and the lowest speed is almost imperceptible.... quieter than having the furnace on. High makes a STRONG breeze in the house! We're in Golden... Ignore the 1-star reviews, they are probably from competitors. Give them a call, talk to the office staff, and have Dana make a free inspection and quote for you. read more

We had Vent Masters come out and install a whole house fan. Dana showed up to look at the job. He showed up on time, was respectful and discovered that our installation was going to be a bit more tricky due to our cathedral ceilings. He did a great job looking at all of our options and created a plan that was both cost effective and feasible. When the day came for installation the guys showed up on time, prepared, polite and professional. They even cleaned up after themselves and left barely a hint that they had opened our roof! read more

Love my Quiet Cool whole house fan. Vent Masters did an outstanding job installing my fan. No mess, no fuss. This has been a great addition to our home to keep it comfortable during the hot summer nights. I prefer this whole house fan to central air conditioning. I can open the windows at night and have all the wonderful cool evening and night time air flowing through the house. read more

Vent Masters recommended a quiet fan to replace our very noisy one. You can barely hear the new fan and it is very efficient. The installers were great and the ceiling drywall repair and painting necessary because of the different sized fan was included. I would highly recommend Vent Masters for their product and customer service. read more

Vent Masters did a great job of installing our new whole house fan. They showed up on time, did a quick installation and a very thorough cleanup. I love my new fan! read more