Cisco came out to our house to check for moisture. He didn't find any, which was great. He was on…read moretime, professional, respectful, and knowledgeable. I'd highly recommend this company to all of my family and friends. Thanks for great service!

I would give zero stars if I could. Horrible service. Hired contractors who did below sub par work…read morethat had to be completely redone. Could never get the invoice right time after time. Rude, incompetent, horrible communication. Never ever use this franchise. Cannot express how unprofessional they are. They lie about everything. The end result is worthless.

I had a water pipe break in the wall, a plumber came and tore open the wall to fix it. I was…read moreconcerned about mold. Another company told me they'd have to tear out the bathroom to check for mold. I called Arizona's Restoration Experts for a second opinion. Jesse & Chase came out right away to check. They did a moisture check of the inside wall / base boards, and at my request, widened up the existing wall opening and checked for moisture / mold. To my relief they found the panels around the drain to be dry and clear of mold, but just to be safe they sprayed a microbial agent on the walls to prevent any future mold. Jesse and Chase refused to accept any payment for this inspection, although they saved me a huge headache of having to tear up the bathroom as suggested by the other company. THANK YOU guys for your awesome customer care and integrity. I will recommend you to all my friends and family!! It's so nice to find an honest, reliable, and caring company with integrity who has the customer's back.

This CO is rated by me as WOOHOO as good as it its! 4-22-15 I had a broken inside water pipe from…read morethe Bathroom wall. They were fast, did a excellent repair with water extraction and remediation. They had lots of repair wotk to do with tear out ,drywall fix,carpet/pad cleaning ,dehumidifier and HEPA Vacuuming. I would recommend this CO for any of your mold/water /damage restoration.

Saved us after a bad leak!!! At a church I volunteer at. Very professional, knew how to solve the…read moremold issues - which happened because we didn't catch it for months. ( men's bathroom - guys didn't say anything??!!??)

It's been well over a year ago since we used this service. They, after many calls and arranging…read moretimes for them to finish what they started, have not followed through. The last guy who came did a sloppy job. He said he'd fix it, but hasn't answered my calls! They were paid for the job!!! Don't use or trust them.

I had a problem with a leak in my kitchen ceiling - on a Saturday! The two gentlemen than came…read moreout to my house were terrific. First of all Kyle said he would be here at 8 o'clock - he was here on the dot!! He and Logan put a tarp over the bad part of the roof and came in the house and removed wet insulation . They were patient with me, went over what they were going to do, and proceeded to do exactly that. I would recommend this company and this crew highly.

Where can I start? For sure I would give 0 star but unfortunately the lowest I could choose was 1…read morestar. My house in Surprise, AZ is my secondary home. In February, 2026 when I arrived there I found it was flooded and caused major damages. I called Travelers who is my home insurance carrier to report what happened and was told they hired Servpro which is a Fire and Damage company in Buckeye to asses the damages and do the demolition. I got the report of the plan from Servpro of what they intended to do and was irritated when they demolished more than they needed because I could see that there were some areas which they could have left as is. I believe it is because by doing that, they had more work to do and therefore more income for the company. I used to own a construction business in WA and I also am certified carpenter so I know a lot about home renovations. Since Servpro did the demolition so I opted to let them do the renovation, which on a hindsight I should not have. Their Construction Manager named Kelcy at first did not give me the details or itemize the work on how much the charge was of each phase of the job but instead she just sent me an email of the total charge of renovation until I asked her and went to her office personally to get the copy so I could see the details of what she charged my insurance. I was surprised to see how they jacked up the prices for the materials. It's absurd! I went to Lowes and see those materials they charged my insurance and how much they actually cost at Lowes. I also found out later on that they took some of the unused materials with them back instead of leaving them at my house since my insurance already paid for them; presumably to use for other house renovations. Looking at the carpentry work on the itemized list she finally provided, I told her I would do some of the work myself and so they could pay the portion of the job I did with the insurance money that they already received; but there was a particular job that I did which she refused to acknowledge and stated that her workers did that. She was adamant about that even though I provided the proof on the email to her that I myself was the one who performed that particular job, not her workers. After going back and forth, she finally acknowledged that I was right. That's the reason why I did not send the remaining balance right away when they asked. Servpro took their sweet time to finish the work at my house. They were not there everyday but demanded to get the remaining balance from my insurance ASAP and even threatened to impose late payment fee if I did not comply. One other thing, she charged my insurance company the cost of the price for OBS plywood that I found out was never installed since my floor did not need that plywood. I did give my approval after the job was done just to close the deal even though in my opinion which I also stated to them that they did a subpar job. Looking back, I wish I could hire another company to renovate my house to spare the headaches.

Now days it seems good service and work ethics are hard to come by. From the first phone calls…read morewith Ashley and Vanessa, I was pleasantly surprised. Both ladies were quick in their phone responses, friendly and understanding. Their work crews were on time and took great care to get the area ready for the repair work. They used plastic and taped off areas to minimize dust and left the area each day clean and neat. Nico, Operations Manager, was reassuring and was not in any hurry to answer my questions. Thank you for your professionalism!

Our claim began on Monday, Feb 6th 2023. We had a leak coming in from our laundry room and it took…read moreus about a week to see if this was an insurance or home warranty issue, but when we found out this would be an insurance claim we contacted my ex husband who referred Alex with Slate. We called him on March 15th, he came out on the 17th and let us know the steps and process of what to do. He said to call our insurance (State Farm), assured us that they do a lot of work together and to make a claim. He said to tell State Farm we are working with a restoration company (Slate) and to start the claim. Alex did not give us a quote at this time but wanted us to process the claim in which we did. When that was done he started planning on his equipment arriving and getting the job started. Since she had told us that State Farm is a tricker insurance where he has seen claims like this get approved but also has seen claims like this get denied, we were VERY hesitant to start work and voiced our concern. We also told him we do not feel comfortable starting this process without the approval many times but he assured us by saying "Don't worry, I wouldn't accept this job if I thought it'd be denied" "It's okay, that we don't have the approval because if we don't, it's my job to get the approval because that is how we get paid." Our trust in him got our better judgment and we signed the papers to start work without getting a number estimate but again we have voiced that we want to stop at the threshold of our insurance deductible at $2500 because without approval we did not want to come out of pocket that much. We made it very clear financially we will not be able to go above that as well as move forward without being approved by insurance. Again, he was reassuring us that there is no way that this could be denied. (Texts messages attached of us asking for estimates and saying we need to stay with our deductible threshold) When the crew came on the 20th and started to pack up we had a conversation with the team because they were telling us how they would have to put plastic tarps up, cut out the cabinets (in the areas where the leak was not at.) I could only say "okay" cause I do not know what is right and wrong, what is wet and needs to be dried, I can only trust the company we hired. But when Thomas heard all of this, once again he questioned "why do you need to pull out all these cabinets? The leak is now there? What do you need to cut out the drywall that far? Why do you need to hang up tarps? That will be an additional cost." Which again, at this time Alex and his crew mentioned that they needed to test for asbestos, that they testing would be to our cost. I said, "okay but if it is hot for asbestos, would that make this claim more expensive? Because again, we have not gotten approval and if what is done so far is MORE than $2500 if it is hot for asbestos how much would that add on?" Alex said, "If it's hot for asbestos that will probably be an addition $1500" I then reminded and asked him again, "Okay Alex, remember we do not want to go over our $2500 if we are not approved yet. What are we at right now, cause if we are hot for asbestos and that adds $1500 we are already really close to our deductible. Shouldn't we stop until we get approved so Thomas will not be upset with the total?" Once again, "no, no Michele I am confident we can get this covered" Well, they ended up gutting our kitchen, ripping out the cabinets and ruining them that we can not put them back together, they told us no matter what they would do everything in the least invasive way possible because they needed to take pictures for the insurance company but again with the confidence that they would get this covered explained to us,"it's okay if they are damaged because if the insurance can not find a comparable match to what you have they will need to replace not only the cabinets pulled out but replace the entire kitchen." All of the review in pictures

I had water damage in four areas of my home at the same time, both upstairs and downstairs. Lotus…read morecame in and took care of everything. They were fast and thorough, professional, and understand how stressful these situations can be. I cannot say enough great things about Chad and Daniel, they are the real MVP's at Lotus! Quality and Integrity are important and Lotus really delivers. Highly Recommend! Thank you ~ CG

Lotus Restoration did a great job remediating the mold that was in the home we purchased and also…read morehelped facilitate the replacement of the drywall, cabinets, etc. They were a pleasure to work with and we would absolutely recommend them to anyone needing mold remediation.

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

A/C had leaked water into my ceiling, Puro Clean was able to come out the very next day. I was very…read moreimpressed with their quick response. Sean was very friendly and professional. Will use their services again when necessary. Highly recommended!