We went to Veranda with my boyfriend and my mother-in-law, and as always, we had a great experience. It's a place we've been going to for over four years, and it has never disappointed us. The service is excellent, especially the waitress, who is always very kind and attentive. You can really tell they care about their customers and maintain a high level of service. One thing we really appreciate is how they handle any issues. For example, one time I ordered a beef pho and forgot to mention that I prefer the meat more well-done. They had no problem fixing it and brought me a new dish without any hassle. That says a lot about their commitment to good service. The food is delicious, the atmosphere is pleasant, and it's definitely a place we always enjoy coming back to. read more

I came in to pick up a to-go order for lunch--basil sauce lunch and shrimp spring rolls--and unfortunately left feeling ripped off. Not only was my order not ready on time, but while I was waiting, someone who seemed to be an owner or employee brought a baby into the kitchen in a stroller. I found this really concerning from a hygiene standpoint. The customer service wasn't friendly either. No greeting, no apology for the delay--just a generally cold and unwelcoming vibe. As for the food, it was subpar considering the price. The flavors were bland, and the portions didn't match the cost. I honestly wish I had gone to Pho Co. Variety instead--it would've been a better experience all around. I don't usually leave negative reviews, but this visit was disappointing enough to say something. read more

My family and I dined here on a Friday afternoon. The parking lot was surprisingly full although when we got inside there were only two other parties dining. We were greeted and seated quickly. A round of waters came immediately. Our waitress was super sweet and bubbly. My grandmother is hard of hearing and she was very patient, repeating herself, when trying to communicate with her. I'd like to note that for not having a ton of people in the restaurant, it was unusually loud. The patrons weren't being loud. It just seemed like the acoustics of the room, coupled with music playing in the background, made it so we had to speak loudly to hear one another, which just added to the noise level. We started with as few appetizers: chicken satay, pan, fried dumplings, and fried spring rolls. The skewered chicken was well seasoned and juicy. The peanut sauce for the satay tasted as it does at other places, but it was definitely thicker than I'm used to. The same went for the wrapper on the dumplings. It was thicker and less crispy than other places. The fried spring rolls were a little different than I expected. After reviewing the menu I realized there were different kinds of spring rolls and that was my error. So just read carefully if you are into the more traditional crispy spring rolls. Main meals- The pad thai is one of the better versions I've had out of many places I've visited. Absolutely delicious! The orange chicken chunks were huge. The peppered steak had a chili pepper next to it on the menu, but actually wasn't really spicy at all, which was fine but a little misleading. The prices here are extremely reasonable. Three appetizers and five meals only came to 90 bucks .If I had half stars, I think I'd go with a 3.5. Cons -Noise level and other than the pad thai I've had better versions of most of these dishes, but what they made today was still yummy and fresh. Pros.- Pad Thai, great service and the prices were more than fair. read more

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THE best crab rangoons, service is very efficient and they have vegetarian options. They also have pretty good sized portions and most of the soups like pho you won't finish in one sitting you'll have to take half home with you. It's a good spot. read more

My husband is obsessed with Veranda Thai's pad Thai and Tom Yum soup. We usually go to the Portland location which is always good. Last night we needed to grab something later (8 pm) and NOTHING was open on a Sunday night but Veranda Thai! I didn't even know there was a Westbrook location and my husband calls them up on speed dial! I grabbed a larb gai salad. It was expensive ($19.44) but was full to the top. I will get 2 meals out of it. Lots of chicken and thinly sliced cabbage and basil. My only complaint was WAY too much dressing! Below the top third, it was swimming in dressing. The dressing was very tasty, but too much makes the lettuce super soggy. This salad at Portland usually has less dressing. Great location with lots of parking on Main St. Hubby says he often comes to this location as easier to get in and out of and less of a wait than the Portland one. Same great food! read more

Veranda Kitchen & Bar Westbrook - Larb Gai - Vietnamese Near Me - Westbrook, Maine

*Rating based just on food/online ordering* I didn't get the full experience. My sister brought me home my takeout for me, and I just ordered online. Never left the house and have never been inside the restaurant. Since I ordered online, I can't review customer service either. Online was easy to get around and they did have some pictures throughout of each dish. The only thing I can say is the poratations are generous and prices are really reasonable. The chicken they added in was nice big multiple piece in both. The food was good and I would order it again. read more

Veranda Kitchen & Bar Westbrook - Stir fried Rice - added chicken - Vietnamese Near Me - Westbrook, Maine

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Verand Kitchen and Bar is a nice little Vietnamese restaurant on the edge of central Westbrook. It's got plenty of parking and seating enough for several dining groups. Their menu offers the standard variety of Vietnamese restaurants -- rice dishes, noodle dishes, appetizers, and pho. I always order the standard Vermicelli noodle with grilled protein. I chose pork and sugarcane shrimp this time. Food came out in about 15 minutes of serving and the staff were quite attentive. Another in our group had ordered the regular Pho which actually looked quite good -- rare and solid in flavor. Mine also met expectations, although I didn't enjoy the sugarcane shrimp much. I don't know why but I always thought sugarcane shrimp was grilled shrimp on a sugarcane slice kabob, but alas it was more like a ground shrimp stick. Definitely recommend if you're in the area and craving some Vietnamese! read more

Veranda Kitchen & Bar Westbrook - V9. Shrimp Sugarcane and Pork - Vietnamese Near Me - Westbrook, Maine

I pass by here all the time. Recently it was suggested by my best friend. What a pleasant surprise! It was delicious! Their chicken satay on skewers are so good. Perfectly cooked . There beef sticks, yum! Their noodle bowls are huge and they are wow in flavor! I have had both the duck and pork and shrimp! I look forward to dining with them again read more

Veranda Kitchen & Bar Westbrook - Duck noodle bowl - Vietnamese Near Me - Westbrook, Maine

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My family dined at this establishment on June 7th. The bill was presented with a card reader with no backup. I slid my card in and told my wife what the total was and grabbed the printout and went to the restroom without reading it. My wife left a 20 percent cash tip on the table. Later the same day I reviewed the receipt and saw there was a 20 percent tip included on the receipt which I did not authorize. I called to complain and was told that tip would be taken off and it had not been done. I am now working with the credit card company to have that tip removed as they have been tipped twice. My daughter told me she was there a month before and the wait staff included a 20 percent tip on their meal without her boyfriend's approval. The food was great but their including a tip without approval is not. read more

One of my favorite Thai places ever. I frequently get their take out and the portions are always large. If you want to eat there they have a bar area, tables and in the summer a nice outdoor seating area. My boyfriend loves the drunken noodles and pad Thai. I typically get the fried rice. All of these are always amazing and if you order take out you can get it fast. My go to spot for Thai food! read more

Ordered blue ocean. Menu says "Jumbo shrimp, scallop, mussels, calamari sautéed with combo of veggie in ginger sauce", but there was no mussels... Flavor was okay, not great. read more

Veranda Kitchen & Bar Westbrook - Blue Ocean - Vietnamese Near Me - Westbrook, Maine

Veranda in Westbrook is my go to Thai restaurant ~ They're very friendly, food is always fresh, and delicious! On nice day's, the patio is a bonus! read more

Good food, good portions, good price. Service is fast and friendly. Best Thai food I've had in Maine! read more

Veranda Kitchen & Bar Westbrook - Platter for two. 10/10 recommend. - Vietnamese Near Me - Westbrook, Maine

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I've been here dine-in for lunch several times and take-out for dinner many times. Never had a bad experience. Today I had the green curry and it was well done, spiced just as I asked and it hit the spot. Reasonably priced. I'm glad to have them in our downtown. Good ambiance and I like the deck on a nice afternoon. Our server today was friendly and attentive. read more

Veranda Kitchen & Bar Westbrook - Green curry with chicken and brown rice - Vietnamese Near Me - Westbrook, Maine

Food was good. Drinks were ok. Service was good. Friendly service. Ambiance was ok. Parking is a little tight. read more

First time getting take out, haven't eaten in yet. Place smelled amazing. Outdoor dining and indoor. Full bar. Large menu and portions. Plenty of appetizers to go around, many noodle and rice dishes to choose from, with lots of protein options read more

Just leaving after a surprisingly amazing lunch. A red Thai curry and a green Thai curry, and both were outstanding. Fresh, full of flavor and on the table 5 minutes after ordering. A charming server who was super helpful, all for a very reasonable price. Hard to fathom the middling reviews on here based on this experience. read more

Food here is decent, but this restaurant is SO ANNOYING to deal with. If you want to order, you have a 50/50 chance that someone will pick up the phone after you have tried twice, hung up, then tried again. It might be understandable (might be) if you went to the restaurant and the place is swamped and the phone is ringing off the hook. But it is not like that. There is almost always six or eight people dining there. My wife said tonight "hey, lets have Thai food." My response was, yeah, if they answer the damn phone." True enough, i called twice, timed out, and on the third effort, someone picked up and said "yeah." Is their business so good that they can afford to be this sloppy dealing with customers? I am done with them. read more

This is my go to place for amazing soup, I crave the wonton noodle soup and duck soup. The fried rice is the best too.

Damn, that was good. And dang, did we over order or what??? Seriously. The three of us must have ordered 7 different menu items and they were all good. The soup was soooo good and my wife loved the bird's nest meal. The Pad Thai was spot on as were the tempura veggies. I can't wait to go back next time I'm in Portland. read more

Headed back tonight for dinner with a friend and really felt an improvement in the food and service. The soups and fresh spring rolls were about the same, BUT the chicken sate and bun vermicelli bowls were much better and definitely more of what I expect from the Veranda group of restaurants. Will return with more enthusiasm in the future! read more

Place looks pretty nice and cozy, it's summer and as we walk in the place is cold, we waited for a while before someone noticed us and got seated.I ordered the wonton noodle soup and fresh spring roll and broth is hot and there's plenty of noodles too, got some sides of fresh veggies too which is good to add in the soup, my only complaint is the sauce of the spring roll that is too thick almost kind of a paste not a sauce and that's the reason that I could not give it a five star and server is not too friendly . read more

Veranda Kitchen & Bar Westbrook - Wonton Noodle Soup - Vietnamese Near Me - Westbrook, Maine

I'm a person who frequents veranda once a week. Well at least used to. Tonight I got a pad Thai that had no sauce in it and was completely bland I called and asked for a refund for a meal I'm not going to eat and the guy told me I had to drive back there and give him the meal so he could try it lol. I live 20 minutes away in windham. I'm not driving back there to have the manager "try" my meal so I can get WHAT I ORDERED. Give me a break. The place was mediocre at best when I was in there last week. Regretting giving them a second chance... it won't happen again. There must be new management in there or something because this ISNT the veranda I've gone to for years. read more

We enjoyed our meals there. The shrimp and scallps were big! We went there early Wednesday evening and only 2 tables were occupied. Shortly after it was almost full. I recommend being there early to beat the crowd. Their service was friendly, but a bit slow. Be aware their 2 stars meal was the spiciest I ever had... read more

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The food was awful. It had absolutely no flavor and nothing was fresh. There's really nothing to say other than it sucked. Don't waste your money. read more

I like most of the Vietnamese restaurants in the Portland area so I wanted to give a try this place which is closer to home. I would like to support local shops. When I first went into the restaurant, I liked the ambiance. It was 3 pm and the restaurant was pretty empty. We are the second group of people dining in so I thought it is going to be a good experience. Service: HOWEVER, it took them more than 30 mins to just say hi and get our order and took more time to get a glass of water. That was not the greatest but I tried to understand thinking maybe the waitress is new. I have worked in a restaurant so I understand it can be difficult sometimes. After another long wait, finally, the food came out but the lady who brought out the food (seemed like an owner) was quite blunt and didn't say a word. We were grateful that we finally got our food so we said "thank you for helping us :)" many times but no words coming back from the server. I've never experienced such a rude attitude in my whole life eating out in a restaurant. We needed a bowl and a pair of chopsticks but no one asked us so we had to speak up. We got the chopsticks cause we asked but no one was asking so we had to go without a bowl. Food: We ordered crispy duck and pho. They are usually our go-to menu and I am 99% of the time satisfied with them (at other restaurants). HOWEVER, the duck was so chewy and most of the parts were tendons. The sauce was too watery. Total waste of money. Pho was just ok, but the noodle was overcooked. I usually don't write any reviews bc I know it is hard to work in a restaurant but I had to this time bc we had such a bad time. Overall: I don't recommend this restaurant. There are other great Vietnamese restaurants nearby if you search. A lot of them closes on Sundays tho. This place is open on Sunday. So if you want good Vietnamese food, I hope you want to have them on Saturday or any other weekdays to go to other places. Phoever ME, Sun Vietnamese, Than Than 2, Saigon, Orchid... all much better than this place if you want nice service & authentic delicious Vietnamese food! read more

The Pad Thai tasted good, the Veggie Fried Rice also. Crab Rangoon was ok, not crispy fried. The fail was the Thai fried spring rolls. Terrible. Think we may have gotten Vietnamese Fried egg rolls in togo order. They were like a fried sausage. No crispy outer fried skin, just soggy greasy mess. Through them in trash. Doubt I'll return, can find equal or better elsewhere. Especially disappointed by those fried spring rolls. read more

Quite possibly the best Pad Thai in Maine. The portions are made for giants. The service is always great here. The restaurant is very clean and accommodating. read more

Service was very quick with only one server taking care of both inside restaurant and the outdoor seating. Atmosphere was quite nice. Food was terrific! We ordered crab Rangoon for an appetizer, chicken pad Thai, orange chicken wok stir fry and shrimp drunken noodle. The portions were huge and all very tasty. Cost was just under $60 . I would definitely recommend this place! read more

Cant even begin to give a star. Not even worth going or your time. Terrible service, brought the wrong plate of food, not once but twice. I can t make this up. Avoid this place like the plague. Guy next to me sat for 10 minutes before anyone even offered him water. At least they comped it. read more

Don't use Grubhub for deliveries . It doesn't always work and you can't get the charges resolved easily! read more

Giving these guys five stars. I frequented one of their other locations and it was five star worthy half the time.. this location has been consistent with their quality and service. Consistently excellent, and much better than the competition locally. I would say their pad Thai is the only dish I haven't been super excited with, it was decent. Last time (my daughters was excellent today) They deserve better than the complaining reviewers of recent. read more

We were excited to come here but it was over 15 minutes just to order after flagging someone. The server who we flagged was rude and wouldn't even respond. We were trying to be polite, but "thank you very much" was met with nothing. They forgot about us after asking for the check. We were there for about an hour and a half. There was only one other table. The attitude of the impromptu server, who I think is related to the owners, means I will never go back or ever go to veranda market again. She didn't say a word to us or ask if we wanted anything. She was mad we were there. Support better managers (depending on what you want) like Sun Vietnamese Restaurant, Big Fin Poke, Bamboo Bistro, Jacks Thai Cuisine, PHOever Maine, Mikong Bistro, Saigon, Thanh Thanh 2, Pho and Co. -- Veranda has lost my business. Their pho noodles were so over cooked and worse than any of those above serving pho (I think Jacks and Big Fin are the two not serving Pho). Give Sun Vietnamese Restaurant a try, it's better and they are lovely people. Pho & Co. is also excellent, cheap, and friendly. Neither have wait service but both taste better, are friendlier, and are cheaper. read more

My family, and cousin's boyfriend and I come to this restaurant this weekend. Everything that we order, it didn't taste good at all. We don't mind the services being slow because they just open and open have 2 waiter. I am understand that point of view. I order Vietnamese duck noodles. It has a lot more fat and meat, more soup then noodle. It is not even a portion yet. It is very salty and no flavor to the soup base. Also, don't get me started with the Vietnamese ice coffee, it is disgusting. They put more condensed milk or than coffee and less ice. Everything it is not even balance out.when the coffee come out, it is warm in the bottom and sweet all the way that you can taste the coffee. My cousin's boyfriend order special Pho, he even told me it doesn't taste good. My aunt called crispy Lo mein ( mì sàu dòn). The sauce taste like detergent. Would I go back to second times? No, probably not. Would I recommend to my friends or anybody? No, definitely not. read more

I just called and asked what flour was used for the dumplings and the guy hung up on me and then BLOCKED my number from calling back. We wanted to get our dinner there tonight but looks like we'll be spending our money elsewhere. Such terrible customer service. read more

This is our first time here.It was Awesome,the wait staff was friendly and welcoming.The meal was cooked perfectly,I had Pad-Thai and my wife had drunken noodles.Our waiter was Brandon and he was great and funny.We will be back. Update as of 5-10-19 The cook has gotten very heavy handed with the spice(not the first time).I have always eaten a 2-3 star for heat but here it even a 1 star can be too spicy.Very inconsistent about how they spice.and they tried to add an automatic tip to my take out bill that I picked up at the restaurant. This is why I have updated my review from a 5 to a 3 read more

Ordered take out from this restaurant recently. The food was pretty good. We ordered the spring rolls, shrimp pad Thai, extra spicy red chicken curry, lo mein with just veggies and pho. There were a lot of us eating, haha. It was delicious, and they were pretty quick to make it. A little pricey but the food is totally worth it. I would definitely come here again! read more

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DONT ORDER TAKE OUT FROM HERE. Ordered takeout this past Saturday and female worker at counter took it upon herself to add more to my already gracious tip, for literally doing nothing. Always save your receipts, Don't trust this place.. read more

Wow!! What a disappointment. Just ordered apps, veg tempura not bad, beef satay with peanut sauce, peanut sauce had MOLD in it. I didnt notice until I had already had some sauce. Hopefully I will not get sick. And the shrimp sugarcane smelt so fishy I couldn't even take a bite. I tried calling to speak to a manager about the mold and to let him know how disappointed I was, it just rang and rang. Like I said I hope I don't get sick for my sake and theirs!! read more

Went to this Veranda restaurant in Westbrook, because we had heard such good things about the Veranda chain. Disappointing. We were expecting spice, flavor, something more than dumbed-down Asian cuisine. I think it was trying to be an Asian fusion restaurant where it mixes all Asian dishes without the flavor. My noodle dish was so bland that it absolutely had NO flavor. My dinner date had a spicy duck dish, with no distinct varying taste from my noodle dish. We had such high hopes for this since we live around the corner from it. Have to say we won't be returning. read more