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    Verena at Gilbert

    5.0 (1 review)

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    3 years ago

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    Sunrise of Gilbert

    Sunrise of Gilbert

    3.0(8 reviews)
    4.3 mi

    My grandfather lived at Sunrise for 2 1/2 years and we really loved it. The caregivers were great…read moreand always checked on him. The medical staff were very good and always kept me in the loop. My grandpa absolutely loved their food, said it was the best he'd ever had (don't tell grandma!). Sunrise is always clean and smells clean and like a home, not like some care centers. Everyone is always very friendly and made me, as a family member, feel at home there. The activities are great and there is always something for someone to do there. My grandpa loved that they take them on outings. Rooms were spacious and well maintained. Lots of natural light from the big windows. A great porch out front for the residents to sit at. I checked out many assisted living places before deciding on Sunrise and I am so glad I did. My grandpa lived out the rest of his life at Sunrise and he always felt like he was treated extra special (although I think they treat everyone that way! But, hey, if your loved one feels special, then that is what they are going for!). I would highly recommend Sunrise of Gilbert (they also have a memory care level and independent living, besides the assisted living my grandpa lived in).

    What can I say. Unless you can walk either alone or with a walker or cane, you should do okay. If u…read moreneed a wheelchair - find another place, probably a nursing home. I'm a caregiver, POA and ex-wife for a vet and ex-husband who has a brain disease. They should never have taken him. Unfortunately, for them, I've also been a CG for 10 years and multiple years in the medical field. Also, my mother was a nurse in a nursing home for 30 years in Chgo where I grew up, so I knew what should be done. Did anyone care? NO! the person n charge of the caregivers, and I say that loosely, had no control over, no respect from them, had no idea how to organize caregivers for the events they had where caregivers were needed. The caregivers didn't know how to make a bed, pick up anything that was on the floor, show any signs of knowledge in dressing him using the affected limb first, show any initiative in trying to make him more comfortable. They put him in bed to have a BM because they had to get to another resident to shower him or her. They placed him on his side where he can't hold himself in that position so he fell back. They forgot to put his aprons on him for meals so he returned with food on his clothes and on the wheelchair which I cleaned. He had food on his shoes. They dressed him in the day before clothes. Did I mention he only could use his right arm and hands. They had to life him using a Sit and Stand which he used in Il at another Sunrise facility which was just as bad. His pillow was missing for a week. I found it on the floor at the head of the bed. How can yu miss a pillow when you're making the bed. Being incontinent, he needed pads on the mattress so it didn't get ruined like the previous mattress in IL. The CG's didn't put the pads that I supplied leaving the mattress exposed to accidents. I had to check the bed every other day when I was there to make sure the pads were on the bed. I made 8 trips to the head caregiver asking her to retrain the CG's. She explained to me that they wouldn't listen to her and she didn't know what to do with them. I suggested she fire them. Also, at Sunrise the Caregivers also work in the kitchen serving the residents. I talked about the importance of hand washing before they leave the residents' rooms. She replied they can wash their hands where they want to. Would you eat food from a waiter that came from a residents room doing whatever, to passing out the food? It gets worse. The two events that they had which included having residents get in line outside didn't work out for wheelchair and walker residents. The caregivers were tod to help the memory care residents. There was no one to assist the assisted living residents so I helped my patient and 2 others to at least have some ice cream. The other event, even the chef didn't know he was suppose to have food ready inside. A caregiver, Tim was called in to help. He said where's Lea (the head person) I thought what good is she, she cant even get the caregivers to do their jobs. She meandered into the dining room and had no idea what to do with a dining room full of residents wanting to eat dinner. Outside, people were eating pulled pork, potato salad, etc while we sat inside wondering if anyone was going to eat. The chef was mad no one advised him to have inside food. I told her in a meeting I had that administration saw these two events as a success, I saw them as disasters. Don't you guys meet months before to plan how to feed everyone. She said she didn't know so many people would come. He was there from Nov. 3, 2025 to May 29, 2026 and now he's in a really good Nursing Home in Mesa, Az. He's a private pay resident so Sunrise cos almost 12,000 which includes the 724.00 a month they charge you to deliver the meds to the rooms from a Tech not a nurse. The Sunrise in IL did not charge for med delivery. Ask questions, educate yourselves on what the job of a caregiver is. They have such little training. At least in a Nursing Home you have CNA's and nurses. Don't be afraid to question care. I have photos but they're on my phone not on the computer, otherwise I'd post them. PS always take pictures of anything that's not right.

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    Sunrise of Gilbert - Needs above the patio door

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    Needs above the patio door

    Pennington Gardens

    Pennington Gardens

    3.0(4 reviews)
    6.6 mi

    Dirty! Went for a tour and walked out. Carpets are filthy, walls are splattered with spills,…read moreetc. it was very uninviting from the first step inside. Needs total renovation! So sad.

    We were set up to move my Mom into Pennington Gardens this Monday, but was suddenly informed last…read morenight that my Mom can no longer move into the facility, ever, based on incomplete data from their nurse. Over the past month we have searched for a facility to take care of my Mom due to a continued decline in memory and reached out to their director Susan and was able to secure a room in their "memory care" wing of the facility. During the process, their nurse met with my Mom and had contacted her PCP for information and up until yesterday they became concerned that my Mom was on a antibiotic for a medical condition that she no longer has (tested negative early April). When I asked what my Mom's PCP told them I was informed they had left a message an they did not respond. In literal a few hours we went from moving in on April 6 to "sorry, we can never take your Mom, but can help you find a place". Please note that we have already given the notice at my Mom''s current facility. The worse part is that I never spoke with the nurse. All of my Mom's health concerns and denial came their director on site contacting me. The question becomes: do you want your loved one in a place where their director and nurse can make decisions like this in a vacuum and apply them to your already stressful situation.

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    Pennington Gardens
    Pennington Gardens
    Pennington Gardens

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    Countryside Senior Living - Queen Creek Assisted Living and Memory Care Bedroom

    Countryside Senior Living

    5.0(9 reviews)
    9.9 mi

    The caregivers are amazing! They care and support my mom as well as our family!! The admin and…read morefront desk staff are caring, loving and give 110% to the residents and families. This is where is we would want to be if needed!!

    Volunteering with Hospice of the Valley, I visit patients anywhere. Their homes, care facilities,…read moreetc. Recently, I've been lucky enough to have weekly visits to Countryside Living in Queen Creek. The facility is only a year old, and you'd never know it. Everyone seems like they've known each other for a lifetime and the hardworking team of employees has made a beautiful home for those living there. I've been blown away by this facility. From the attentive staff, the residents, the beautiful grounds, their activities and inclusion of all residents- it makes my heart so full. You feel like family the moment you walk in. The upbeat and compassionate energy is so contagious. They have one activity that I'm particularly touched by. Each week, Trader Joe's donates their unsellable flowers to Countryside. The residents join in the common area to create their own floral arrangements, which decorate the halls and lobby of this one-of-a-kind establishment. The smiles, the conversations, the interactions with one another...it's beautiful. As I was leaving today, after the floral arrangement activity, they had a little table set up in the lobby. "FLOWERS: $10". On the table were beautiful arrangements made by the residents that they were selling to visitors. My heart melted. How proud they were of their masterpieces and how each week, they meticulously pick out stems from the BOUNTY of flowers that were donated and put their own personal touches into their creations. I couldn't pass up the opportunity to purchase an arrangement. This wasn't made by an expert florist. This is a bouquet made by the hands of someone very special. Someone who finds joy in the small things. Someone who has a lifetime of stories to share. Someone who sees the beauty in friendships, small talk and being in the moment. Someone who reminds me everyday why I do what I do. Thank you, Countryside Living, for making each day a beautiful one for your residents.

    Photos
    Countryside Senior Living - Queen Creek Assisted Living and Memory Care Community

    Queen Creek Assisted Living and Memory Care Community

    Countryside Senior Living - Queen Creek Assisted Living and Memory Care Living Room

    Queen Creek Assisted Living and Memory Care Living Room

    Countryside Senior Living - Queen Creek Assisted Living and Memory Care Community

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    Queen Creek Assisted Living and Memory Care Community

    Verena at Gilbert - retirement_homes - Updated August 2026

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