Cancel

    Open app

    Search

    Verizon

    3.7 (46 reviews)
    Open 9:00 am - 6:00 pm

    Verizon Photos

    You might also consider

    Recommended Reviews - Verizon

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Front of store.

    Today I was having trouble with connecting to WiFi amongst other troubles with my iPhone. Stopped in at the Alpine location and worked with Chris. He asked a few questions and helped get my phone working correctly. Mind you I walked in at 6:40pm and Chris took the time to answer all my questions. His diagnosis was spot on and got my phone working perfectly again. Chris is definitely an asset to this Verizon location. Good job guys.!

    Store

    See all

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Excellent customer service by William and his staff. This will be my new Verizon store to go to!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Devinne (sp?) was very helpful and accommodating.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Mobile Phones 317 times last month within 15 miles of this business.

    Verify this business

    AT&T Store

    AT&T Store

    2.5(91 reviews)
    12.7 mi
    $$$

    My experience took three hours. I had purchased the 17 Mac Pro Max by accident. The person helping…read moreme knew it was for my daughter on vacation in Es York.. I'm in San Diego. My daughter had her old phone and I had purchased an upgrade for her. The person who helped me told me it is 55$ restocking fee. Then went into the back, returned the phone and went ahead to purchase new phone for daughter She then informed me my daughters phone could not get messages or calls now... she needs to wait for new phone to be sent. If you are working at a phone store and someone is upgrading it would be clear you don't inactivate current phone. It took about two additional hours to get current phone to work. I spoke to manager, sent him 3 emails. No reply. Manager Ray. Employee ( very very kind and sweet but incompetent. Reccomended that I don't go ahead and try to upgrade to the phone I wanted.. because it was too confusing and may cause more problems. The female is Sorer.., the day befire I had a great positive experience with Hunter helping me set up my phone. Please address . Thank you

    I had a few serious complications when transferring service from my previous carrier. It took a lot…read moreof time, effort, patience and knowledge to finally get it unraveled and sorted. Diana and Salma (Manager) were absolutely amazing through the entire process. It took 3 different days and roughly 3 hours each visit to identify the problem, troubleshoot with 3 different carriers on a conference call, explain thoroughly to me, present the solution, suggest temporary measures, assistance returning a phone, follow through with corporate processes, as well as having to follow up and they could not have been more professional, courteous and accommodating. As stressful and frustrating as this debacle was for me, they empathized and worked hard on its resolution. They made me feel like we were a team together, not as though I was a problem customer and they were corporate, if that makes sense. The long visits never felt that long and I would leave the store with confidence and trust that they 'had my back'. I was very close to just cancelling the transfer and retreating to my prior carrier but did not do that as a direct result of these two stellar employees. Diana and Salma delivered customer service with great care, depth of knowledge and with grace rarely encountered these days. Please give them special kudos, they deserve to be acknowledged! Thank you, Diana $ Salma! 10 out of 5 stars!

    Photos
    AT&T Store
    AT&T Store
    AT&T Store

    See all

    A to Z Wireless - Plaza Bonita store inside view

    A to Z Wireless

    3.9(128 reviews)
    22.1 mi
    $

    Fast, efficent and cheaper than using the insurance to repair a broken phone screen…read more My DIL cracked the screen of her iPhone and needed it repaired. $76 & 20 min later, we were on our way. They also offered a discount on accessories for paying for the repair. They also have a check in offer. Two thumbs up!

    This place has the worst customer service. My Daughter purchased a screen protector from this store…read moreand the girl who put it on for her put on the wrong one. We didn't notice until she used the front camera. We went back to replace it and the same girl was there and told us to come back because they didn't have the one we needed. It has been 2 weeks and I took my daughter back and the guy (with long hair) Today told us that we do have the right screen protector. So I ask him "does everyone who gets a screen protector here leave here with a blurry front camera "?. He said we can have another screen protector but he couldn't put it on because he didn't have screen cleaner‍. Ridiculous! I could have ordered one on Amazon way cheaper and done it myself. He was in the middle of playing fortnite on his phone so maybe that's why he couldn't help us. We went to Tech n Fix down stairs and both guys told us it was the protector and fixed it for us. I will go there From now on. Just because this is a store doesn't make it better than a kiosk. They need employees that are willing to go the extra mile to help. Especially if the customer is paying.

    Photos
    A to Z Wireless - IPad Air 2 completely destroyed & brought back to life!

    IPad Air 2 completely destroyed & brought back to life!

    A to Z Wireless - Samsung Note 5 back glass replacement

    Samsung Note 5 back glass replacement

    A to Z Wireless - Well organized Plaza Bonita location

    See all

    Well organized Plaza Bonita location

    Verizon - mobilephones - Updated June 2026

    Loading...
    Loading...
    Loading...