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    Columbus Micro

    4.8 (4 reviews)
    Closed 8:30 am - 5:30 pm

    Services - Columbus Micro

    Mobile phone body repair

    Server services

    Tablet body repair

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    1 year ago

    Huge selection of anything electronic or digital; great people and service. Lots of parking. A tech heaven

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    Quality, PC

    Quality, PC

    (7 reviews)

    My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

    If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

    Best Buy - Columbus

    Best Buy - Columbus

    (120 reviews)

    $$

    Easton

    The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

    With Pokemon releases you never know if you're going to make it in time or if there will be enough…read moreto go around. After sitting outside for 30 min before open and then another 10 inside we found out they had nothing left by watching 4-5 people walk up to the counter to immediately leave with nothing in hand. A simple heads up for the line of "we have x amount of this and y amount of that" would go a long way in people possibly returning. Leaving a line there knowing you don't have enough for everyone and not communicating that is unprofessional.

    Computer Wizard - The DC jack (power port) on this laptop was damaged.  Replaced the DC jack and brought life back to the computer.

    Computer Wizard

    (6 reviews)

    Ok, so it's snowing cats and dogs outside and wouldn't you know it... the good old computer fails…read moreto boot up. Having had the thing for 6 years I figured a funeral was in order, but before that I decided to see if anyone could resuscitate the old beast. Enter Computer Wizard... an at home operation of a young guy named Dale who is passionate about helping people just get back to their electronic social lives, or I have heard he even can help people create their own computer works of genius. Having no idea what the hell was wrong with my computer. It was WAY past my mere level one comprehension of any and all IT issues... I give Dale a call and he said, "Sure! Bring it over!" He was really professional had us sign a couple forms and explained his diagnostics process and then we were on our way. He in no way made us feel inferior or technologically unintelligent .. (although we probably are). Dale tries to stock up on parts during really good sales, which saves US money in the end, so he ended up installing a HUGE new Hard-drive to replace my failing old one for a fair amount and after diagnostics and all that jazz... my bill was cheaper than most repair places would charge. Also, he runs deals here and there (Like on YELP!), so keep an eye out. It may save you some extra dough. My computer was ready to go after a couple of days.. although I wasn't able to pick it up until the weekend, but it's working like new and he was able to save the 6 years of files I had on there from wedding pictures, to artwork files... to my music library! I HIGHLY RECOMMEND COMPUTER WIZARD!

    Fast, friendly, efficient and reasonably priced computer services (mine was for a hardware and…read moresoftware transfer from one laptop to another). The job was done just right for me and I couldn't be happier.

    Columbus Micro - computers - Updated May 2026

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