These folks are experts at everything phone, tablet & computer related!…read more I have the lifetime warranty on my screensaver since I've been known to crack a few. They replace it every time no questions asked. I've also stopped by with what I'm sure they think are silly questions, but they're always extra helpful & patient with me!

Recommend wholeheartedly!…read more When told it would be "impossible" to recover all of the photos from our Antiguan reunion after my phone took a swim and wouldn't turn back on while on vacation, Oliver at Experimax went above and beyond! Apple Store wouldn't touch it. Best Buy wouldn't touch it. Experimax was willing to do everything they could to help recover these priceless memories (iCloud hadn't backed up since we had departed). Oliver was real, honest and kept me posted every step of the way during the liquid cleaning process. Under-promising and over-delivering in timeline, at his own expense (working late). If you are looking for iPhone repair, iPhone water damage repair or any mobile phone repair in Fredericksburg, this is the place to go. I couldn't find any recommended place in Virginia Beach and Experimax in Fredericksburg was so highly recommended by the professionals I spoke with, I made the drive and am so glad I did.

Went to get a new screen for my iPhone 13 Pro Max. Pricing was better than I expected, they took my…read morephone while I went shopping and it was done when I came back. Customer Service was great Very convenient located in the Walmart. I would definitely go back if I had any issues with any other phones that I had

Hossain is amazing.Made sure I was very satisfied and I always come here...Keep up the great work.read more

Good price, good service!…read more One tip is to check your technology. I never received a message that my part was in. When I went into the store I was told that a message was sent. This was almost three weeks later. After leaving a little upset, I returned to pick up my phone when it was finished. The tech apologized to me for being rude and after discussing my HTC one, I left happy.

Poor quality repairs. We took our X-Box series x to them to repair multiple times and the repair…read morenever last. The repair is nothing but a $150 bandaid. They have no idea how to correctly repair the unit. Do NOT use these morons.

It felt like they didn't want to help but just figure out a quick way to get you out. Suggesting…read moreyou use the app is nice but then I had an issue with the app and had to return. Then, I waited 10 minutes before I asked somebody to sign me in even though there was a guy that asked his coworker in front of me if he had checked us in. After his coworker nodded with a "no", the guy just walked away. I eventually spoke up since it didn't seem the staff was on the same page with checking people in. I get it was busy but checking people in instead of accidentally checking someone else in that came in afterwards isn't the best impression. I needed something for an account and it could have been partially resolved there but then I was told to call customer service. I guess if you're not signing up for a plan then you're less priority. Glad I was working on getting a transfer pin. At least now, I don't have to worry about coming back! I suggest going to a different T-Mobile...or just go to your app. Good luck!

Horrific experience trying to add 10 day international plan. The aggressive Upselling was…read moreridiculous! I constantly had to say NO, I simply want to 10 day international pass. Unbelievable! I do not recommend T Mobile

Learned my lesson do not use fake apple screen if you want it to work again. Had a simple cracked…read morescreen replaced and had to end up taking it for a genuine Apple repair. The fake screen overheated and would not charge and had a blue hue on the screen. DO NOT RECOMMEND.

I highly recommend this place if you need your phone repaired. Went in not sure if my phone would…read moreeven be fixable due to the water damage. The guy named Musa was excellent. In 15 minutes he was able to repair the broken glass and water damage. Thank you so much Musa! Reasonable price. Highly recommend 5 stars hands down!

Horrible service, no service, incompetent, no help. My Sprint service has been out for 1 week,…read moreBoost said Tower is out, 1 week, no service??? How they manage to stay in business is beyond me. One solution a tech gave me was for me to buy a new phone. I called back and another tech confirmed to me that Sprint was enhancing the service in my area, and sorry for the inconvenience, and not date for returned service? No service for over a week, and all I get is Sorry for the inconvenience.

I gave this one star because 0 wasn't an option. The manager, Ms. Castillo has been far from a…read morecustomer service professional on all four interactions. When asked how and why she acts like that.... she says "because I can." The worst part? She was training new hires every time.

This is one of the few places that I found to replace the battery on my apple smart watch…read more It is located in a mall area in the short pump area. Plenty of parking. The store itself is pretty small with no frills inside, which was fine. They had to send my watch to another store to get it replaced so it took 3 business days. The cost was around $125. Kind of high for a watch battery but cheaper than a new smart watch. My only complaint is that I took my watch in because of a bad battery so my % battery on drop off was like 10%. When I picked my new battery watch up, it was a 3%... I would have liked to have had them charge it some at least so that I could see that the new battery was replaced. It is kind of like picking up a watch or clock at another store and it isnt wound or set to the right time. But it worked find once i charged it I was glad to do this route vs a new watch.

Replaced cracked iphone screen. The process didn't take long. Was reasonable price. The staff was…read moreFriendly and helpful.