Hi Chris - I was setup with a "free" trial of internet air for a month by a former employee back in…read moreAug/Sept, returned the equipment and then was charged over $130 for the "free" service. I have spent months trying to get this resolved, have been sent to literally ten different ph#s (two of which they sent me were to disconnected numbers). Connor at the branch has been great, but his form to correct this was denied. So for a family that spends over $600 a month with AT&T, I find it ridiculous that I now have to consider pulling all our accounts that we have had for at least a decade over this. It makes no sense to me for this to be happening. Now I have been sent to collections for the first time in my life and at this point I will definitely consider leaving AT&T.

I absolutely cannot thank Kory and his staff enough today for the assistance on figuring out a…read moreweird account issue! Informative, assistive, patient and very much an advocate for his customer, Kory was able to get my situation handled after dealing extensively on the phone with AT&T's customer service. Additionally, he answered all of my questions in upgrading to a new phone, discussing features, tips and tricks on adding to the account soon. Again, thank YOU Kory and your staff for being rockstars!

Cricket's system is very outdated, switching from Verizon was a major pain for us. We saw online…read morethat we should be able to keep our numbers but that was not an option at all. Calculated an immediate savings for our family of five of nearly $300 a month vs Verizon however that was nearly a decade ago and times have changed. I have noticed the price differences for unlimited everything between carriers is seriously reduced. Cricket is still a decent carrier, offering good service with a top value compared to all other options. Going on 10 years with Cricket now, here is my verdict: Best wireless option for North America and doesn't dumb down to consumers or act like a snob like Verizon. Prices and coverage are fair, probably the only network with this balance. There is zero difference between what I notice currently everyday being with others on other networks. Every network has random dead spots, have yet to be with anyone on AT&T, Verizon, T-Mobile, or others that consistently keeps more coverage than I do. My sister has gone to Montreal and was glad to get great service and data at no additional costs or tweaks to our plan. The online account experience is smooth and intuitive for maintaining, tracking, and adjusting each part of our family plan. I am not happy with a five line limit. This is probably the biggest issue with Cricket. There's also no business or professional options offering faster speeds, enhanced 5G WIFI hotspots, or international coverage. I really want to see Cricket maintain its head ahead of the others in the next couple years as competition continues to evolve and bring in smarter better values options.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Lafayette store today.

I was having some issues with my iPhone XR charging port, and talked with Tony over the phone and…read morehe said they could clean it or worst case scenario replace it. 30 minutes later I was at the store, Tony cleaned the port and presto, it was fixed. Great guy to deal with, won't try to upsell you on anything you don't need and is wonderful to talk to and with. Thanks for the fix man, you rock!

Amazing service ! Fixed my iPhone screen with no problem and was very fast when doing it . Highly…read morerecommend if you need your phone screen fixed.

The services with the Internet and phone plans are a rip off. I have not been able to receive any…read moreof my calls for over a month. My Internet has went out several times already and I have only been in my new home for two months. I can't wait until the payouts start coming for the data breach. I'm going back to Boost mobile. I have missed job opportunities and family emergencies. But they want there monthly bill. I can't put a value on it.

I'd leave a 0 star is I could. Scheduled an appointment on line for 5 pm today. Get there and its…read moreclosed with a sign be back from lunch at 5:30.

My sister is marrying soon, and I needed some last-minute posters and puzzles for the girls' party…read more I originally ordered them online from a different company, but my delivery package got lost. After I stopped freaking out, I called a couple of places, and only Office Depot on 86th Street told me they could get the printing done fast. They also made sure my poster was printed correctly. When I went into the store, I had another last-minute request. I was totally ready to pick them up in a few days, but they got it printed right away!

I was in a crunch one day last week and needed to get a couple things last minute and I put an…read moreorder in online and it was ready within seconds. The lady who was working this particular morning was incredibly kind, and very helpful. Immediately showed me to where something was that I asked about and kindly grabbed my package off the shelf(instead of me getting it myself bc I had a pick up order). Super quick and easy and I will definitely have this location in mind the next time I need office supplies!!

If I could give this business a ZERO I would! If you find yourself anywhere near this business, or…read moreare even thinking of entering this business , RUN, not walk, immediately in the opposite direction, The owner of this store knowingly sold my son a stolen (verified by Verizon) iPhone 5s for $100. When my son tried to use the phone, it was locked and could only be unlocked by a totally unknown owner so the phone was worthless. When my son tried to return the phone, the owner refused to take the phone back or to return my son's $100. We tried to work with the owner to explain the problem, but that only resulted in us being asked to leave the store. We refuse to be intimidated by this scam and filed a claim in Small Claims Court against this shop and the con-woman owner. I would suggest that you never do any business with this woman unless you are fond of potentially stolen merchandise that may or may not work, and you wish to never see your money again. It's similar to the old roach hotel ad, once your money enter her store and ends up in her hands, it will never come out again! BEWARE, YOU'VE BEEN FOR-WARNED!.

Let me set the scene: You walk into Deal Zone, expecting something akin to Gamestop. You're excited…read morebecause you've found gems at a store similar and you're always up for something new. You gently place your hand on the bar and open the door. At first, it doesn't seem so bad until your eyes adjust. You're met with this messy, unorganized heap of games and movies as far as the eye can see. It's dingy and dark, almost as if it's evening time. All of the aisles are small and there's things scattered below the shelves on the floor, probably things she's bought and couldn't find room for. You take a deep breathe and you smell dust, and recoil a little bit. You don't want to look like a weirdo, so you venture farther into this dungeon-like facility and you start looking, everything feels like it has years of grime and dirt on it. Everything you like is overpriced and you can feel the eyes of the woman behind the counter boring into your very soul. But soon you found something neat! A guide to the game series you love dearly and have been collecting for years! Yes! But the cover is torn off, and a little voice in the back of your head tells you that GameStop rips the covers off of these when they throw them away - so you know she has to be dumpster diving for some of this stuff. Gross, but you feel the excitement bubble up into your chest. You turn the item around to see the price, and it has none. You aren't deterred though, as you grab it and head to the counter. You greet the owner, who gives off this weird vibe, but you smile and say, "Hi! How much is this?" She hesitates, but takes it anyway. She's silent for a few moments, running her fingers across the back and turning it to look at every square inch of it. The silence is poignant, you wonder if she's okay. Until she looks up and says, "How about ten dollars?" You can feel your face fall as you realise, it isn't worth ten dollars. You offer her five, because it's obviously very old as the game had came out ten years earlier, and the cover isn't even on it. "No, ten." She says. You feel defeated as you ask for it back, so you can put it back where you found it. You aren't a monster, after all. The walk back is disappointing as you gross really old bloatware for the wii she's priced triple than what their worth, and foreign workout and children's movies. You place it back where it belongs. You leave feeling defeated, nearly decimating your pinky toe on the several hundred things scattered across the floor and wondering how on God's green earth she stays open.

i got my screen fixed on my iPhone 13 very affordable and fast I definitely recommend anybody to…read moreget their devices fixed here!

This place is honestly a joke. Not once but twice has my mom brought her phone here and the repairs…read moreonly temporary. First time less than 3 weeks, second time less than 3 hours. And the customer service isn't good. You bring the phone back to get "repaired" again and they charge you more because it "left the shop working". To me it's just unprofessional, and money hungry to charge for a repair that needs fixed twice . Won't be back, won't recommend. They're also very vague with what they do repair, they say they order parts , replace things and do all this and that. But you never exactly hear what was done. It's not written down it's not answered when you ask the owner . They say they have "paperwork" but no copier . The paper work has no details. No pre inspection notes , no parts no replacements . Phone battery died after it left the shop, worker told me it left with good battery #s and it's extra charge to replace the battery. Note says it was shown and documented Low battery numbers yesterday, didn't mention it , didn't show paper work till I asked for it today . NOTHING . A joke . Scam scam scam.

This is THE BEST computer and phone and more fix it place ever!! I always get such great service…read moreand helpful advice. KALEB is very knowledgeable and gets things done so quickly! It is a pure pleasure to stop by. Kaleb went ABOVE AND BEYOND and gave great customer service... as always. The prices are very reasonable and so worth getting a true resolution to problems. All the peeps at Michigan Road are super polite, patient, and kind. Well done!

This is the second time I have used this chain and both times the service has been reliable and…read morefast. A bonus is you can schedule a drop off time or even request someone to come to you. For this visit I had a pretty easy fix. A charger had broken off in my iPad. The staff members looked at the iPad went to the back area to get a tool and got the pieces out in less then 1 min. It seriously to me longer to get the iPad case off. I would recommend this place to anyone who needs someone to work on their phone or tablet.