I have two problems. One, Autozone doesn't honor its battery warranties. And two, its employees…read moretreat you like a dog for wanting it honored. I had the same problem at the Mooresville Indiana location last Sunday, only not as bad. Big O Tires did a test a few weeks ago and it showed my battery was working at 75% and has a bad cell. Multiple tests though there and at two Autozones have since passed. The lady at this location with shaved hair has no customer service ability. I didn't get her name. I told her that Big O wanted to see if Autozone would honor its warranty (bought 1/15/2025) so we can see if my car isn't starting because of a bad cell. I asked if she would call them about this and she dismissed me saying, "They can call me." as if she was too busy to deal with me. There was one other customer in the store at the time and she had another employee there. In no way was I treated like a customer with a problem that needed fixed. Sympathy for the situation was replaced with an "get out of the store attitude." Basically, I'm being told that I was foolish to buy a battery at Autozone and I'm gambling on their tester finding a problem with their battery to get them to honor their own warranty. This experience is telling me that that warranty isn't worth the paper it is written on. My next $200 battery purchase will not be at Autozone. My next purchases of anything will not be at Autozone since having customers is inconvenient to them.

We stopped for a front light bulb and Christian was so nice to help ensure it was installed…read moreproperly.

I had a return on a poor performing battery and Keaton helped me out by making it as seamless as…read morepossible. Great kid with a great attitude. Thanks a bunch.

From the owner: Your local Advance Auto Parts at 1601 E Main St in Plainfield offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

I had been wanting to get a remote start for my vehicle long before this winter set in. The…read moredealership told me it would cost $1000 last summer. So I had put the thought off until I got to talking to my sister who told me that I could get it done for much cheaper than that. She told me to check out Zeibart and I did. I was very happy that I called them for a price quote. There are three price ranges available for a remote start. The least expensive is $299. The middle option is $349 and the third option is closer to $500, I think, not sure of the exact price since I did not consider that option. I went with the middle option which extends the range to a quarter of a mile. You get a new fob to operate it with as opposed to the least expensive option where they use your existing fob but then you have to be close enough like you normally would to unlock your doors. I thought it was worth the extra $50 for the longer range. Their website advertises a 3 mile range which could be useful from inside a mall or your work. That must be the third most expensive option. I dropped off my vehicle in the morning and two hours later the job was completed and ready for pick up. The system works well for me since I have two garages and park in both depending on the weather. I can start the car from inside the house to let it warm up even when I park in the bigger garage that is much farther away. There is also an app for your smartphone but I have not used it yet since the fob button works just fine for me.

I had a very disappointing experience with Ziebart and would encourage anyone considering this…read morelocation to ask detailed questions and get everything confirmed in writing before leaving their vehicle. I brought my Toyota Sequoia in specifically for the Rust Eliminator service that had been offered to me for $149, reduced from the regular price of approximately $350. I personally spoke with the manager when I brought the vehicle in and explained exactly which service I wanted. The manager also discussed a much more expensive Total Protection package with me, which would have cost around $600. I declined the additional package and made it clear that I only wanted the $149 rust treatment for the existing rust on my vehicle. My vehicle remained at Ziebart all day. Earlier, the manager told me the service could be completed in approximately an hour and that I would receive a call. That call never came. Around 5:30 p.m., after their normal business hours, I had to contact Ziebart myself to find out what was happening with my vehicle. Someone eventually called me back and informed me that the Rust Eliminator service had not been performed at all. I was told the manager decided they could not perform that service on my vehicle. My issue isn't simply that they declined to perform the work. If there was a legitimate reason they could not safely or properly perform the service, they should have told me that. My problem is the complete lack of communication. Why was my vehicle kept there all day after I had clearly discussed the service with the manager? Why was I told it could be completed in about an hour? And why did nobody contact me to tell me the work would not be performed? I should not have had to call after closing time to discover that my vehicle had been sitting there all day without the service I brought it in for. What makes the experience even more frustrating is that I was willing to purchase the advertised rust-treatment service, but I came away feeling as though my business was not worthwhile unless I purchased the substantially more expensive protection package. Customers deserve clear communication and professional treatment regardless of which service or package they choose to purchase. A manager should communicate directly with a customer when circumstances change rather than allowing a customer's vehicle to sit all day and leaving the customer to find out after hours that nothing was done. This experience left me with very little confidence in this location. Based on the way my appointment and vehicle were handled, I would recommend that other customers research alternative rust-treatment businesses before leaving their vehicles here.

They do EXCELLENT work. They actually saved me money from the initial quote after noticing a more…read morecost effective way to custom wire my Volvo for towing. Told me to just call them if anything went wrong after the install. Ignore the 1 star review from 6 years ago. This is an honest, hard working husband and wife business who stand behind their work.

I had a great experience with Trivett. About a week ago I stopped by the shop (which I've driven by…read more50 times but never needed before). I told the owner what kind of hitch I was looking for, with my vehicle's specs, and that I would like to get it done today. He didn't ask for a deposit. This morning I got the correct hitch installed at a reasonable price in about an hour. The man that helped me was nothing but courteous. I would definitely go back for another hitch in the future.

Shawn was the best! I left with a great vehicle he deserves a raise! Thankyou Shawn. He is a such a…read moregreat salesman, very helpful and upfront.

I went there to test drive / purchase a new Bronco…read more Spoke to the sales manager , who referred me to a sales associates who appeared totally incompetent. They could not answer simple questions, and kept pressuring to make the sale ! It was just a waist time . Left the dealership and won't ever go back there again .