I brought my xbox in to be repaired. They first said they could fix it a simple HDMI repair. Then…read morethey said it was ready to be picked up so I went to pick it up and they said they dont have it. After that they said their general manager would run the security cameras to check and see what happened and that same week he quit. So I had to wait 2 more weeks for anything. Then their district manager had to get involved and he ran the security cameras and it showed they recycled my Xbox series X. They switched the work orders with another Xbox then label my xbox unrepairable then recyled it. Then their insurance cut me short for reimbursement to where I have to pay a few hundred for a new xbox out of my pocket. I never recommend getting anything fixed here or even dealing with them in anyway. Out of all our interactions I was called ONCE about my repair. I called them over 20 TIMES. COMEPLETELY UNPROFESSIONAL AND DONT KNOW WHAT THEIR DOING AT ALL!

I brought my device in this week with a broken screen to repair. The technician assured me in…read moreperson and later on the phone that it would be repaired by this weekend. I am a small business owner and use this tablet to process transactions at farmers markets on Saturdays, so I was counting on them to be good on their word. Unfortunately, they weren't and they let me down.

It is almost 1pm on a Sunday and the hours on the door and the website say they are open, but there…read moreisn't anyone here.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Muncie store today.

They could have 20 people working and you'd still be waiting here for an hour and a half. My body…read moreis degrading as we speak I'm at the end stages of decomposition. I walked in and there was a baby and when I walked out he was a grandpa. The only good part was Collin and he made sure I got out of the store before my funeral date. He's genuinely such a nice guy.

When asked for help, the folks at this store told me that Customer Service would hang up if they…read morecalled. They will lie to your face and rush you out the door instead of being helpful. Really solidifies the reality that AT&T is the worst cell carrier with the worst customer service. If you buy a phone from AT&T, be prepared for mobile data to only work about half the time. You will get far less speed than you pay for. I get a whopping 2mbps when I pay for 12-474 (depending on the network, eg. LTE, 5G, 5G+). When you call customer service, be ready for a hours long ordeal, being transferred umpteen times, never getting a straight answer, and basically giving yourself a stroke from the stress. The folks in this store are great while you are buying a phone, but as soon as you realize AT&T sucks, they can't do a damn thing. Pitiful, really.

I went to this store for a screen replacement, I sold my old iPhone and $100, two weeks later the…read morescreen went all black and was unresponsive. So I went in again. The guy working was a different person that the first time so I paid $180 for the screen replacement the 2nd time. I was also told the battery was bad and it would be replaced. Well... 2 days later the screen went all black again. I went for the 3rd trip and the screen was changed again (3rd time). That was a week ago. My phone isn't holding charge and battery life says 75%. I called and the second guy that worked on my phone answered, I explained who I was, about the battery, was told the screen alone the second time was $180, that the battery wasn't changed, which is NOT what I was told!! And he was rude and hung up on me, not listening to what was going on and wouldn't answer my questions.absolutely terrible service. Replied to my google review and said I denied the battery repair. Which is not what was spoken about, i wouldn't have spent all that I had on just the screens that weren't even cracked or anything visible at all... $280 and a cell phone trade in and sold my old iPhone to them. I would have put it towards a new phone if it wasn't the battery supposedly being replaced also!! For the love of God it's a iPhone 12 Pro. It's not a new iPhone or anything!! Maybe it should have been completely clearly made, or a receipt that says exact details. So much for that!!

Went to have my phone checked because it wasn't charging all day. Well, it wasn't charging at night…read moreand then it stopped charging during the day. I walked in waited about 10 minutes and all three people were occupied, but no one greeted me at all or addressed me in any way. Not good customer service. no attempt to let me know how long the wait is going to be in their store or anything so I don't think I will be using this location, ever.

Att went downhill at some point. Billing issues and terrible customer service. Submitted a payment…read moreat tge att store, got a receipt. They shut off service because they couldn't confirm the payment even though we uploaded a receipt!

They don't have the correct hours online and they need to update it so then customers don't get…read moreupset at the company

Hey I need help T-Mobile is mad cause I said I liked att and now T-Mobile's never gives me service…read moreor speed

Brandon did not disclose any details about this terrible lease plan or how the interest rate is…read moreexorbitant. I was not disclosed that my payment was 120.00 a month for a phone or that it was 1648.00. For a 710.00 phone. Brandon made a comment that this company "has me by the balls now." and "I signed my life away" I mentioned that this phone was $200 off on the internet with a port in special and he made a comment on how he got commission if I bought it here and I would get the phone faster. Brandon did not have the customers best interest in mind and only his own pocketbook. Even if the lease is third party. Brandon could have warned me of the terms and how it worked as he was telling me to initial the contract. Brandon was sarcastic and condescending and I feel as if maybe Cricket is a dishonest company who does business with borderline illegal loan companies. I will be sharing my experience on social media, Google, Yelp, ETC. I will be going back to Boost mobile even if it costs double. I will tell everyone I know about this terrible experience. Shady business practices.

This was the worst experience with wireless phones I believe I have ever had. We were lied to when…read morewe purchase our phones. Spent $300.00 and they shut both of our phones off after only 1 week!!! When we went in to find out why, we were told we would have to pay another $80 to keep service for the next month and there was nothing they could do to fix this. The day we bought our phones the girl working was from another store who was sick, and angry because her backup never showed and never called in. so we spent probably about 3 hours in the store trying to get the new phones set up and working....only to find out they would only work for a week! We were told otherwise when we purchased them!!!

Made an appointment online to change our plan, remove items and buy a new screen protector. When I…read moreshowed for the appt I was told I had to call a "800" loyalty number to do everything I wanted. Why hadn't they read my needs for the appt before I arrived and saved me time and money. Snotty uncaring staff. Do not waste your time with this storefront. !! Waste of my time. And yours...

Terrible customer service. Told me I couldn't get a phone that day but went down the road to other…read moreVerizon and got one. Terrible customer service!