This sales people at this store do not know what they are doing. And they won't call you back…read more Lindsey at this store messed up out transaction back in July when transferring my 86 year old mother's account to my own. She also gave us other information regarding pricing of her new phone and service discounts. All the information she gave us was false. Phone was supposed to be $5 a month.... It was $10... etc etc. Also other staff in the store apparently do not know what they are doing either as when my mother stopped to inquire why she was getting mis billed they told her her bill was wrong and to ignore it. Now we have AT&T threatening my mother with collection. No one in this store will even take my call or return a call. And apparently they don't even have a manager . So all in all I would no go here

Blair was very unhelpful. He refused to port our numbers. Went to another att store and they were…read moreable to, proving that he was able to the whole time. He tried to oversell us things we didn't need under the guise of "free watch" the bill he quoted was $100 more a month than what we quoted online because of the bloated services he was trying to bundle because "the more you get the more you save". He refused to listen that we couldn't set up new numbers and just wanted us to get all new numbers. Was the perfect example of anti customer. All he cared about was making money. Beware of this location at all costs.

Excellent customer service!! Quick & Efficient!! I was in and out in a matter of 20 minutes. Unlike…read moremost experiences at other Verizon stores. I personally Recommend for all your Verizon needs.

My dad came in and got a brand new phone. He came home and all of a sudden it was asking for a PUK…read moreor a Pin Unlocking Key. I knew this was an AT&T problem solve and all I would need to do is call and they could obtain the number easily for me by looking up account information. When I called to this store, the woman who answered had no idea what a PUK was. I tried to explain what this was and she cut me off and told me it was an Apple problem to call them not the store. What she didn't know was it said to contact the carrier on the phone. This lead to me having to call corporate and spend a lot of time when she could've helped me right then and there. I guess since it wasn't a sale, I wasn't important. HOWEVER, shout out to corporate for getting me the answer I needed in less than 10 minutes after I finally got through on their helpline!!

I was traveling through OH on a 6-state road trip when my old AT&T mifi hotspot died. I stopped…read moreinto the 2114 Sunset Blvd location to replace the hotspot. Friendly salesman Dan Vogel was able to help me quickly, and he even saved me some money.

Lucas went above and beyond to help me with my Bose Wave Radio. I would highly recommend that you…read morecontact DemTech if you have the need.

From the owner: Our commitment to delivering exceptional customer service, quick turn around times, and a strong…read moreemphasis on quality repairs. Our expertise, attention to detail, and dedication to solving even the most complex issues make DemTech truly special in the repair industry.