By far the best customer service I have ever received. Staff went above and beyond to help with my…read moresituation. They had me in the account, printed and emailed documents I needed and were nice while doing it treating me with respect.

After months and months, trying to deal with corporate Verizon and being in several stores in the…read moremetroplex, I have finally found somebody that will take a customer aside listen to them and actually give them real physical help. I would like to shout out Trevor at this location as he was amazing. He has put together a plan for our situation and I feel good about it so if you have any issues, this is the store to go to. They are problem solver, they are customer service agents, and they are fabulous.

very helpful, friendly, over and above expectations! Allan Plante at Vicksburg Lane Plymouth…read morelocation.

Wanted to upgrade my iPhone and stopped in on Sunday 9/12. Had a phone on hold for me, waited just…read more15 minutes since they were busy, no problem. Jon came over and I told him what I wanted to do. He got the phone for me and he fully explained about financing, upgrading, etc and patiently figured out the math and final cost. Explained everything! Even offered some suggestions to save even more money, wow! We finally decided I'll wait for the iPhone 13 to come out later this month which he said was no problem. I just wanted to say that all the employees that were on duty were more than happy to help me out! A great bunch of people! Jon helped me along with another employee which I did not catch his name. Also a young female employee greeted me as I came in the door which was very nice to do. Being a former customer service manager for one of the Big Box stores I could not see any reason for improvements! Keep doing what you're doing, I'll be sure to come back when the new iPhone comes out! I hope this can be shared with those great employees! :)

More employees Only one person and he can not even…read moreacknowledge anyone else in the store if he (Jay) Is with a costumer after 3 visits And waiting 15 minutes or more I walked out. 3 times

The people at this store are very helpful, it's at&ts return policy that is my problem, I opened…read morean account with phones for the family and decided not to keep them, returned within 14 days, my refund needed to come from corporate since I paid with a cashier's check. They refunded everything but the phone deposits which I was told would be coming separately, which should be around $500. They are refusing to refund the deposits, ive provided receipts to prove its still owed. No one will return my calls so it's my opinion they are stealing my money.

I thought the connection point on my phone had broken but he was able to determine it just had some…read moredirt and other stuff jammed in the charge point. He got it cleaned out and working in minutes. I go here for all my repairs, screen protectors, etc. Much cheaper and better than dealing with AT&T.

I recently went there last Saturday and they had 2 battery's in stock. Both were used and the guy…read morewas kind about it and he said next week. Today I went there and he said it was a 2 hour repair estimate time so we left and waited for about 1 ish hours and we get a text saying me phone is done. The phone is still in its original state with a new battery and the manager is really nice same as the employees. I would definitely go back here

Do not bring in corded power tools as they're not taking them anymore. They really need to change…read moretheir advertising about buying tools. Tell people what you don't take so you're not wasting our time and money bringing in things you just decide to no longer take.

Avoid this store unless you enjoy being misled and disrespected…read more I stopped in to ask if the items I had were something they'd be interested in buying. I had pictures, detailed information, and a solid conversation with an associate who confirmed, "Sure, we would buy those!" They even looked up the value while I was there. Two days later, after loading everything onto a trailer and driving 30 minutes in traffic, I returned to the store--spoke to the exact same associate, with the exact same items, and the story completely changed. They waited until everything was unloaded before pulling the switch. No explanation, no courtesy, just a waste of time, gas, and effort. And then it went from frustrating to flat-out absurd: I was accused of vandalism and the police were called. For what? Expressing my frustration? Loading my items back onto the trailer? No returning their cart to the entryway from the parking lot. It was humiliating and unnecessary. The Anoka Police viewed the security footage and was like..."What a waste of my time." I could not agree more. This wasn't a miscommunication--it was a lack of integrity and professionalism from the HEAD - down. If you value your time, energy, and basic human decency, consider going anywhere else. The "Head Roach" clearly is better suited for sewers than customer service and sales. Suggestion: Treat people with integrity, Pawn't Waste Your Time America.

Stopped by to get a Shure PSM900 antenna that I needed for a body pack. Super easy pickup and great…read morepersonable service. Overall I thought the value was great, and it was nice supporting a local business!

Was there during the palworld release and had so much fun in the tournament and with the game the…read morestaff was really awesome and informative especially Logan and Jacob the people running demos if questions came up I wasn't afraid to ask any of the workers with how great the atmosphere felt

Popped in for Pokemon cards expecting to find nothing and ended up staying for an hour browsing…read morebinders, bulk boxes, packs, etc. Received a discount for a Google review, an additional discount on binder cards, AND a discount for maxing out my stamp card. Left with a Parasol Lady ($20+ card) for $12 so I was thrilled with my finds! Service was friendly and helpful. They price matched one card to a cheaper version I found in the back and seemed happy to chat about cards & games. Definitely becoming my go-to spot to check on cards without competing against scalpers Stop in if you're looking for video games, board games, Pokemon cards, MTG singles, DnD/Warhammer, etc! They literally have it all

This review is way overdue. Life happens. I visited the Cricket Wireless store in Blaine,…read moreMinnesota. I have been a long-time customer. I found my current phone of 2 years wouldn't download an app that I needed. Ola was the customer service person at the counter, helping a woman with her account. She couldn't remember passwords, and Ola very patiently helped her retrieve her information. I was next in line and proceeded to tell Ola my issue. He looked at my phone, consulted a computer, and revealed that the app in question wouldn't be supported on my 4G phone. I decided to purchase a new phone. He did his magic to have the apps and information on my old phone to transfer to my new phone. He said I could leave as long as I have the two phones close to one another. I decided to stay to make sure the new app would transfer, which was about 45 minutes. While I was there, I observed customers coming in to purchase a phone plan, another wanting to pay his bill, and another coming in to make several inquiries. Ola was above and beyond patient, calm, and helpful. He checked with me several times to make sure my phones were transferring properly. I salute Ola as a stellar employee. I can see his being very successful in whatever career path he chooses. I also commend those who raised him. I rarely write reviews, but I was so impressed with Ola.