Wow, so I am definitely NOT the only one complaining about customer service at this store !!…read more Unfortunately, few people posted the name of the customer service rep. Today I dealt with Chris. R U D E !!!!!!!!!!!!!!!! (To Verizon, and don't post under my post that you are sorry because you are NOT)

I needed to get another "Ultra" fast charger for my Ultra S23 so I went to the Verizon store…read morethinking it would be a simple buy. I went to the store and asked for a Speed charger, not "Ultra" but it was understood that I wanted that fastest charger. The clerk immediately picked out the most expensive FOUR OUTLET REGULAR charger for me to buy. I asked if it was a Speed Charger, as I noticed ALL the voltages on the boxes were the same and he said "Yes". I put down the most expensive choice he deliberately chose to earn himself the biggest commission and got the single outlet one. Took it home and within seconds of plugging it in realized it was a regular charger. It did NOT make the distinctive sound OR color that a speed charger makes. How does a Verizon tech not know that a phone TELLS you when it's a speed charger or not? Didn't they know they would get busted? Anyways, brought that charger right back to Verizon store and pointed this out. They didn't have a SINGLE Speed/Ultra charger in the store! Got my money back and took my business to Best Buy on the Heights and got my Speed Charger for HALF the price of even their SINGLE outlet regular charger. I have more Technical Knowledge than most of the staff and feel like I should be working there or at least paid a stipend for doing tech support on their own products. Verizon store; here is a clue, get some Ultra chargers in your inventory and stop trying to pass more expensive LOWER voltage REGULAR chargers as Speed chargers. The screen cover they installed on my S23 was a joke as well that started coming off almost immediately. Underhanded and aggressive tactics.

Great service, always helpful. A class act, such a pleasure to work with Autumn and Micheal.read more

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

I did get a better deal with Fidium and my connection is better in a couple of ways: I no longer…read morehave to reconnect to my Internet when I log on. 90% of the time over the last couple of years, I had to. With Fidium, no issue. I added a VPN that worked without issue for 6 months. Then, I experienced that I could not connect to any website unless I turned it off. So my 3 year contract was essentially useless. Both problems corrected themselves with Fidium. Discontinuing Breezeline was ridiculous. I tried on line to discontinue and they were not helpful until I told them why. Only then did they tell me they could not help me and gave me a pre recorded number. This pre recorded number asked my address but only allowed me to type 1 number, no more spaces. I tried over 3 days, many different attempts and hours wasted. If you finally get through, be prepared to wait forever. Be prepared to be disconnected several times. I wasted so much time, was even barred from entering the billing portion listed on their site. I was prepared to drive to their physical location after 3 days when I finally had a successful connection. Still, the why, and offered a deal from Breezeline. I refused. It should be illegal for it to be such a difficult process to DC services. It should be an easy process on line once your account is verified. And, I had forgotten, that at one time on the website as I was trying very which way to DC, the typed response on their site was that if I was to proceed, my data was not safe. I took a pic of that, but have since deleted it. Wanted to forget all about Breezeline!

I made a trip to the Concord, NH location to turn in my equipment and terminate my service. The…read morerepresentative completed my request and gave me a receipt for the equipment I turned in and said I was all set. A month later I received a bill for $141.98 5/20-6/21, I turned in everything on 5/26, but the representative failed to tell me that I should have kept the service for another month as any cancellations after 5/20 obligates me to pay for another month. I went down to the local office and was told " he should have told you, but he's retired and there's nothing I can do". What bs, I told her I wasn't blaming her, but I would tell everyone I know to avoid Breezeline. She said "Go for it!" So, please avoid this service at all costs, horrible customer service, large price increases, buffering issues etc.

To start with we moved from one town to the following town and I wanted to keep dish. What a…read moremistake that was! They showed up at new house. The installer said we had to have 2 televisions on wireless. We have 4 tv's same as the other house. He didn't want to go under manufacturered home here. And they keep trying to sell you stuff while they're here as well. Well one week went by and they shut off our wireless joeys no notice. Had no idea what the problem was. Unfortunately, calling them does not help you're talking to someone from El Salvador. They said they shut off the wireless because we weren't supposed to have them. I really don't know the reason why. I have to tell you I will never deal with them again. It's too bad when you have a problem you have to talk to someone from another country. Still not resolved want us to pay for them to turn it back on for the wireless. Time to move on

Having all receivers shut down and restarted a number of times on all boxes for a my number of…read moredays. After 3 days of this I called dish. Not sure if the fix will work but not willing to provide a credit to our $150 a month bill unless it continues. Not happy and like many starting to switch over to streaming via the Internet.

This is the lowest rating I have given and it's for good reason. I've lived in Rochester for a…read morewhile now and other than, Fairpoint (DSL), Meteocast is the option for internet and cable. I guess when you're the only one around there's not much to compare to but the service is horrible! Internet is always going down, I never get the speeds I'm paying for. Maybe this is a common thing with internet and cable providers, I don't know but I have friends and family living elsewhere with different providers and they don't have the same issues I do.

Internet service is intermittent and customer support is lacking. Told no outages reported in my…read morearea despite myself and two neighbors on street reporting outages.

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

Agape Media is a terrible company. They signed my parents up for Direct TV and charges $10 a month…read morefor a "Concierge" fee of some sort. The invoice says that it will never end. And sadly this is true. My parents went back to Xfinity over a year ago and he still sends email with an Agape Media Solutions Recurring Invoice $9.99 I have asked that they be no longer charged but it never ends. I do not believe he is actually collecting the $9.99 because I had them get new Credit Cards. Although I am not sure about this. My concern is that someday he will continue to add up this unpaid charge and try to put a lien on their property even though they have not been a customer for well over a year. I am close to going to the Attorney General to report Elder Fraud. I would stay away from this company or any company this Derek person is related to. Seems like he may have a criminal history regarding voter fraud after a Google Search.

My name is actually Stu R., not Lindsay R., and I live in Southborough, MA, not Manhattan…read more I have a 6,000 square foot house in Southborough, MA that originally was built as a farm house in 1830. Needless to say, my wi-fi was problematic, and Best Buy tried and tried to fix things to no avail. I was told to seek an I.T. company, I did my search, and Rod sold me over the phone on MVWFP. Jawaan and Jacob came to the house and hard wired most of my TV's using the coaxial cable that already existed. They also established various ports throughout the house so that the wireless wi-fi would work well everywhere. There was a slight problem that was fixed right away with a second (free) visit to the house. Several months after installation, the system is running perfectly. Rod and Jawaan are as good as it gets! Make the call to MVWFP, and your stress will disappear, at least with regard to wi-fi in your big old house!

Called MVWFP a few weeks ago after getting frustrated with the poor wifi performance in our 3,500…read moresf house, and hearing my wife continuously complain. All installed by me originally over the years, including hardwired gigabit Ethernet plus WiFi. Dead zones everywhere in the house and hardwired connections that weren't working. Rod responded quickly to my booking appointment on his website, and came in on the agreed date. As I knew, it was a mess. Took two days to straighten it all out including producing "heat maps" to show signal strength throughout every room in the house. it is actually quite difficult to find anyone who specializes in networking and WiFi. Most are electricians who do this as a side business and really don't have proper network training. As I determined, Rod has 20 years of corporate networking experience and clearly knows what he is doing. And frankly, my own lengthy experience in the computer industry allowed me to make that judgment pretty confidently after two days of many technical discussions. He knows what he's doing. I'm happy to make a referral to MVWFP to anyone who needs to sort out their WiFi and network challenges, residential or commercial. Very pleased. As is my wife who is not yelling at me any longer. About this, anyway!