DO NOT SIGN UP FOR ANY OF THEIR MEMBERSHIPS. You CANNOT cancel it yourself, they force you to jump…read morethrough hoops, ask you to stay, and lie straight to your face "we are having issues processing this cancellation request right now". No, they want you to forget about it so they continue charging you. Absolutely scummy business ethics. Wild.

Terrible customer service. You have many options out there for electronics - shop elsewhere…read more Purchased a laptop computer in January 2025 for my daughter. The keyboard broke in November. She took it to Best Buy in December and they turned her away saying it was "junk" and could not be repaired. Less than 1 year old Chromebook. She was at college at that time so she was not with my husband or I and unfortunately was taken advantage of and did not ask further questions. Scheduled a geek squad appointment today in Downingtown which we have paid for the service membership for years. They too refuse to repair the computer now saying the purchased warranty has since expired. I was told that ONLY REPAIRS UNDER WARRANTY ARE DONE. It was NOT expired when she first attempted to have it serviced and was turned away. NOW - we are told there is no choice but to purchase a brand new computer refusing to credit us any money for her current computer and will not honor the warranty even though this was not presented as an option while the warranty was current. We worked with store manager Mike Purcell, Geek squad agent Bagdan Pricop and store manager Jenn Setiz who wouldn't speak to me on the phone and has yet to return a message. Don't purchase here - they wouldn't even offer a discount when I said we would purchase a new computer if needed. We have purchased all our computers here for years...3 in the last 14 months. We were dismissed like our loyalty and purchase history meant nothing. Don't waste your time or money here. They simply don't care about doing the right thing. Definitely don't waste your money on extra protection because apparently it doesn't matter

I had problems with our complex audio-visual system in our home. I was not able to watch TV in our…read morefamily room. I called several local audio-visual companies and got no response! I tried Surrounds Sounds and John called me back right away. We spoke over the phone and he asked intelligent questions because he is a subject matter expert. After some button pressing and equipment resets, we have our system working again. John was super professional and pleasant to deal with and I highly recommend them for all your home or business audio-visual needs. Mark G.

Smooth service. Each person we encountered had great expertise about the equipment in store…read more Installation was seamless, and best of all, they continue to support us when we encounter a challenge with technology.

I wasn't sure if my TV was able to be fixed or not and with the current sales I wanted to make a…read moredecision quickly. I called around to several places, but The Good Guys were the only one to provide me with FREE feedback. If the time comes that I need to have anything repaired, I will contact them first!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

Good work. My repair was well done, no complaints…read more People need to realize that with one person working, need to chill. Some people expect to jump the queue. The person working was polite but tired, they likely get this all the time.

Delays ,excuses and Useless and Deceptive repair service on my IPad. I called a few stores and…read morechose Igeeks because they promised overnight repair. The screen had cracked while I was traveling and it was replaced there. I discovered when I returned that the microphone was not working. I took it in to Igeeks on the scheduled day, when parts were to be available. Called to pick up the next day and was told there was a problem with repair and they would work on it to pick up the next day. This continued for 10 DAYS! One day I visited the store to resolve the issue and it was CLOSED DURING POSTED BUSINESS HOURS. They often did not return my daily calls. They provided various technical, involved reasons for the delay. Felt like I was being swamped. Finally after extensive discussions (when I was able to speak to them by phone) they said the microphone was working and it was ready to pick up. I paid the service charge and the cost. When I tried it at home the microphone STILL DIDN'T WORK. Frustrated, I took it to an Apple Store where I was told that the microphone repair was not possible on a screen! So my option was to purchase a new IPad and get a recycling discount for the one I relinquished. Results: the price of a new IPad + the charges for an unsuccessful repair. AND the inconvenience caused by Igeeks delays and excuses. Beware!

I came here to pick up a order because they had everything I needed which is a plus because I hate…read moreto have to get some things from one store or something from another so they had everything I needed and I got some good deal. Parking: a private lot Atmosphere: bright and Christmasy Service I was picking up. It took a little bit, but Jeremy was very helpful. Their Starbucks kiosk is over, tucked in the corner to the left when you come in the front door. I do like the deal section at each target has you can find some great things there from a dollar to five dollars Overall, I didn't get to look around at the store but I hope they get better with more people. I'm assisting with the pick up so I know they have the car pick up option and then you can come into the store to pick up

It's probably my favorite target in the area, closer to Pottstown Pike and standing on its own…read moreplace. This target has a lot of parking. They do have curbside pickup options available. As you enter the target, they have Starbucks on your left, I have tried them, and it's good. Then, you will see customer service and lead to the clothing section. I have done toys, clothing, stationery, seasonal, and bikes purchased here. Their ambiance and maintenance of the store are great. The collection they have is greater than other targets nearby giving a great value.

I went because I thought my phone had been hacked. I took in my phone, tablet and laptop. I…read moreexplained what happened and the gentleman (wish I had gotten his name) was super nice, he took his time, checked all my devices and showed me what he was doing. He showed me I was NOT hacked and did not charge me! I've been there a few times and I always walk away very satisfied. I highly recommend this store!

Came in for a charging port cleaning. The guy sold me on some crazy ultrasonic cleaner thing they…read morehave, said it would be 15 minutes. He came back in three and said there was just a big piece of lint in there. Don't worry about it. Have a good day.

Recent visit to Bjs is great, they ave significantly improved the furniture collection. The…read moreelectronics had an improvement too. I go for the produce section frequently as it's a great deal here.

They have all the "bulk" items I need, and it's always good quality…read more Why only 1 star? Because curbside pickup parking spaces are closer to the doors than handicapped parking spaces. Profit over compassion?

Went in to get remote start installed for my car. I dropped it off and picked it up the next day…read moreand everything went perfectly. Those guys did a really great job!

Great ,fast service ,got tent on three cars here , good price, good people , will definitely…read morerecommend them and will return when I need there services