Great price very convenient and fast service. I would really recommend this business t anyone who…read moreneeds fast reliable service.

They were not able to help me for any price. 2 did get in touch, but, it was ultimately a waste of…read moretime.

Customer service was great.... he did everything he needed to do to my phone right in front of me…read morehe said he had nothing to hide and explained multiple issues and possible reasons of why my phone started to act up.... referred me to different forums to check to help with my phone problem eventually sold me a different phone and had no problems hooking it up. What awesome customer service it's hard to find especially around this area. Service prices was not bad either vs driving to the malls.

From the owner: PC & Mac repairs. Hardware & software issues . iPhone screen replacement & repair , computer…read moreparts & peripherals sales. Onsite repairs available. Pickup/delivery available.

This review has nothing to do with a phone repair service, rather it is a comment on it not being a…read morereliable UPS Access Point. My first experience: UPS delivered my package at this location. I attempted to pick the shipment up four different times, each time when the business was supposed to be open, but found the store was closed. Twice, I attempted to contact the number that was posted on the door, but was not able to get assistance or information regarding when the store would reopen. My shipment ended up being returned to the sender. The second time a different package was delivered there, the business open. I handed the staff person the UPS delivery notice, they looked for the package, but were not able to find it. I was told it would probably arrive soon, later in the day. I contacted UPS, gave them them the number on the delivery notice, and was able to confirm that the package had been delivered days before. Why the staff person did not use the same number to confirm receipt is not clear to me. The same day, I returned to the store, and the staff member handed me the package, explaining that the UPS driver had covered my name with the corner of a label. I was able to easily peel back the sticker, and my name right there. While I did finally receive one package, the amount of lost time and energy left me wanting to avoid having UPS deliver future packages to this location.

The folks at this place are terrific. Great knowledge and service provided for a fair price. I…read morewould highly recommend them.

This company told me that they would take approximately a half an hour to come to my house and fix…read morea problem I had with my wireless internet. A technician came to my house 3 and a half hours early and proceeded to sit on a laptop in my living room for an hour and a half doing what I was told was a "signal check" for the now working wireless internet. After the hour and a half the technician left, leaving me with a bill for $106.00+ and neither my wireless nor my regular hardwired internet working. I was simply told "You have an old modem that you need to fix. We can give you one for $80, but I don't have one right now." I thanked him for coming out, assuming I would not be charged for such poor service. "I need money" were the next words out of the technician's mouth. When contacted for a refund the customer service representative was abrasive and arrogant, claiming that their workers were competent and that no refund could be granted. I created an account on citysearch just to review this company, something I have never done before. Please, contact any other computer servicing company to fix your problem. Using On The Fly Computer Guy was one of the most demeaning experiences I have ever had. UPDATE: After getting frustrated with the customer service representative (I believe his name was Ron), I checked on the problem myself. Twenty minutes later I had wireless internet. I am now typing this from my laptop using the same wireless internet this company told me was impossible because of my "old modem." With so many other options out there, why risk spending huge sums of money on incompetent technicians? They simply tried to scam me into buying one of their overpriced modems that was completely unnecessary. They'll take your check and laugh to the bank... Pros: Makes you feel confident that they will fix your problem. Cons: Doesn't fix anything but charges you astronomical fees.

Used this service 3 times over the years..Always positive...Had slow boot up problem with my old…read moreHP desktop...Also needed an upgrade to Windows 11..They handled it remotely...Took control of my computer via a link that they emailed me..Did the job...Followed up the next day to see if all was OK....$99 total charge...Quite Happy

Not only did they screw around with my mom and never showed up, they did this from 10/8- 10/13!…read moreRepeated appts (4 days!) where no one showed up, no one called...each time my mom called and was told another day, another time...and still no one showed. They seem to think they are the only ones with a schedule. Surprise, you cannot exist without customers, your BBB review is tanked and the only recent reviews in the last year did the same as this one- 1 star because we couldn't give less. My mother had used the same company and same guy came out for years...he's gone and so is their customer service. TANKED. DO not use, recommend NO ONE use them. They should NOT be in a business, because they have no concept of how to run one~ D- rating with BBB...not accredited, even. Never replied to complaints. GROTON,CT was the non service location...