This is a fantastic, helpful place. A few years ago I walked into Royal to buy a TV. I was annoyed…read moreby my previous set--I bought it online and it developed a line of dead pixels a few years out of warranty--and liked the idea of shopping at a local business. Joe was very kind and helpful, despite resale not quite being their business. He located the precise set I wanted (from another dealer in Florida!) and hand-delivered it to our apartment for a great price. It's still one of my favorite service experiences in the city. Over the years I've recommended Royal to several friends, and if I ever needed repair work I wouldn't hesitate to contact them again. A big box store just can't compete with their wealth of experience and clear passion for the field.

Great, patient team here! They helped me connect a Sonos speaker to my TV -- over the phone! Walked…read moreme through the whole thing. very grateful. And we've received expert help from them before. A++++.

For some reason, every time I've been to a Micro Center, I feel like I'm in some kind of technology…read moreclearance center of sorts. I don't know if that's the case, but it kind of feels that way. A lot of stuff here are brands I've never heard of, but you can find brand name stuff here (Apple, Belkin, Targus, JBL, etc). We came here to buy an external hard drive after the current one decided to die. When we asked an employee (I think his name was Hector), about whether or not the particular hard drive we were looking at would be right for its intended use, he was able to answer our questions. When we checked out, the cashier asked us a bunch of questions about what we were buying and if we had any questions. We asked her about protecting devices from static electricity, and she didn't have a clue about anything beyond scanning purchases and pushing the extended warranty plans. If you have questions about items here, just ask one of the employees...not a cashier. Overall, this is a nice clean store. Don't expect to find everything you're looking for. But if you need basic accessories and gaming stuff, this place has all of that.

Bought eGPU components, put together and quality wasn't good. Posted experience and MC said come…read morein. I did to find no help from sales or service desk... Amazon next time

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

Appliance shopping is almost as painful as car shopping. And I dislike both…read more I've purchased almost every appliance and tv in my house from Abt. I've been in my house long enough to replace the appliances I bought previously. Since most places that used to sell appliances no longer exist, I feel Abt is the lesser of the evils, better selection and employee knowledge than the big box stores. I don't usual have a positive shopping experience at Abt. I'm mostly ignored and always have to ask someone to help me. I only go to Abt when I need to purchase something so it's ridiculous no one approaches me. Luckily my most recent visit was a positive one. I had to buy a new dryer and didn't know which one to buy. Rodolfo Alvarez was the sales rep that APPROACHED me. Rodolfo was kind and a great listener, I told him what was important to me and he showed me my options. He helped me settle on a LG dryer that I wasn't expecting to choose, but based on what was important to me, fit my requirements the best. Another couple was listening in and based on what he said, I think they decided to go with the same one. I felt bad he couldn't help us both since he should have gotten credit for the other sale as well. I told Rodolfo next time I need something at Abt, I'm calling him. Five stars for Rodolfo! I knocked off a star due to all of my previous unpleasant experiences at Abt.

Came in for a simple phone case and ended up staring at the wall of options like it was an art…read moreexhibit. They had everything. A couple of employees checked in on me -- either to help or to make sure I wasn't about to sprint out the door with half the aisle. Hard to tell, but they were nice about it. Found what I needed, and checkout was fast. Solid experience.

Best Buy's execution online, in-store, and on the phone ceases to amaze me. The other day, a client…read moreof mine experienced a brownout that impacted the electronics at his residence. Microsoft CoPilot had a partial solution, Amazon had most of it, and Best Buy had the solution that its competitors did not. I ordered the product online and had it shipped to my client's address. On a final note, the store staff gave me options for a TV and a soundbar. The associate mentioned a sale, and I purchased it after examining all the TVs at the physical store. The staff arranged for someone to install the equipment at my home. And they installed it at my home. Best Buy is my go-to for technology purchases.

Anthony is an Angel--I'm goin thru some personal stuff right now, he understands & isn't mean or…read moregrowly. He'll get ALL of my business when I can get back up and running normally. You all should check him out. Just remember the stud is all cash!!

With the sole Onkyo service center closing in the Chicago area, I was driven to find someone closer…read moreto home who could fix an HDMI issue where it took a long time for the receiver to seemingly warm up and deliver HDMI video/audio. Talked to a number of places nearby and they didn't do work on these lower end units since they weren't as serviceable but Anthony recognized the problem when I called him and said he'd take a look. After a week he assessed that the easy fix of pushing on the problem chip since that at best is a temporary solution and could actually cause it to fail. We agreed to give it another week for him to try to obtain a factory refurb kit (to remedy design flaws) from one of the closed service centers. He got the kit and he undid a kluge repair that the authorized service center had done a year ago to get the LED display back so that he could refurb all the flaws inside to factory standards. Receiver is in tip top shape. Cost me $240, but kept this heavy piece of electronics out of the waste bin and does the job at home. (and saves me the search to roll the dice on a new receiver). Anthony's great on the phone and in person working with customers.

Quick turnaround and fair prices. Staff was very friendly and knowledgeable…read more Repaired a cracked screen for a Huawei Honor 7x. Would recommend again and reach out to them first before going anywhere else.

Do not get your phone repaired here! I had a cracked iPhone 16 repaired along with my friends…read moreiPhone 16 pro. BOTH screens cracked within 3 days of repair from normal use. The screens they put on both of them were very thick and didn't look right. They said they have a 30 day warranty but when I brought them back they said I dropped it and wouldn't cover it. I know for a fact I did not drop mine, my friend said she didn't either. My iPhone screen also had the color LCD stripe down the middle and stopped working completely. I wanted to give a local place business but it ended up wasting money and was bad customer service. Save yourself the headache and time

This was the most gorgeous Target I have ever been to. Was…read moreit the best Target probably not BUT go! Also, is any Target trip not good? The gate and building are worth the trip. Upstairs in a hidden corner you can learn about the history of the awesome building and ironwork. Worth the trip even if you are not shopping it is that stunning.

I love this store, but it's frustrating: more often than not, I'll see an item of clothing I like…read moreand they don't have it in my size (M or L)..

Wonderful people to do business with. Bought a device here…read more Very knowledgeable and wonderful stff

I had a superb experience with Decibel Audio. They were the only dealer of Kef speakers in the…read moreChicago area, speakers that I had read stunning reviews of and wanted to test. I was referred to Adam at Decibel, who is an owner. He spent 3 hours with me on the day I went there to listen to the speakers, he recommended a specific speaker model suitable for my living space and listening tastes (all classical, mainly chamber), I had brought a couple of my cd's with me, he recommended a specific cd player which was so good it enhanced magnificently the very old cd recordings I deliberately brought with me (because I love them). Then, because I have a large LP collection, he recommended a specific turntable and stylus. He hooked up the cd player and then the turntable and I was blown away by their incredible, natural, precise, warm sounds. On top of that, he told me that various components were on sale, which was a nice plus. I had in my then home some old high-end equipment (B&W 801's, a custom made tube amp, custom made turntable, etc) which I asked if they would be interested in as a trade-in. He offered to look at them, I sent photos, he said he would move the equipment to his shop and then determine the value. The trade-in value he gave me, after his truly exhaustive research, was more than I expected, and even with respect to one piece for which he couldn't determine the value, he offered to sell it for me on consignment (I declined and simply wanted to donate it to him, but he insisted on giving me something for it). On top of that, they delivered and set up the system in my new abode, spent many hours doing that, training me, testing it, and then returned a week later to switch the speaker stands he recommended (which weren't in stock originally) which also were hugely discounted and he thought better than the loaner stands he gave me, retested all the equipment, and has left me with a concert hall quality sound system that is breathtakingly accurate and spacious, at an incredibly fair price. They are a pleasure to work with, no hard sell, no special fake listening room (just a normal, open space with stuff and people in it), very responsive and very, very honest. I cannot more highly recommend them, whatever your level of interest might be. (Incidentally, they have a large variety of equipment). (This review is entirely voluntary. I had to ask them where I could post a review.) John Stiefel Chicago, IL

Needed the charging port on my ThinkPad fixed. They provided a reasonable, prompt estimate that was…read morein my budget. Super nice, kind and caring staff!

I have purchased things from Chicago Gadgets several times starting several years ago with my first…read moreiPhone, which was an iPhone 4s, then an iPhone 5s, then a MacBook Pro, and just this past Saturday purchased a iPad Pro from them. Every time I went into the store, I have been treated with respect, given options for what I wanted to purchase, and Mohammed has always worked with me to give me the best possible price on the items, which are always in extremely excellent condition and like this past Saturday when I was looking at the 12.9 inch iPad Pro that he clearly stated had a battery that is failing and likely would need replacement very soon showed me a 9.7 inch iPad Pro that has a good battery and although a little smaller serves my needs very well and once again got me the best possible price on it. I very soon will be in the market for an Apple Silicon Mac so I can run macOS Tahoe, asked him if it would be worth purchasing one with a damaged screen and having him replace the screen on it, and he said I would not recommend that as the repair would likely be quite expensive and recommended checking with him in a week or two to see if he gets any Apple silicon MacBooks in which I definitely will do. You cannot go wrong if you want excellent advice, excellent quality devices, or repairs with CHICAGO GADGETS, I will be a forever customer, and recommend to all my friends and family members all the time to go to CHICAGO GADGETS for their tech needs. YOU WILL BE VERY HAPPY WITH THE CONCERN AND TREATMENT YOU GET FROM MOHAMMED AND HIS CREW AS WELL AS THE DEVICE OR REPAIRS YOU HAVE DONE.

While I hate to have to return items that I myself mistakenly bought in the first place, who would…read moremind when you're going through two floors of fabulously stocked, well organized merchandise with stuff you need and more importantly want loll. And if it's just to get a few extra steps in while the weather is not too great outside, no complaining from me. Customer Service is always top notch with nobody minding you asking where is this or that and even if you're doing your own self checkouts, there's always someone nearby to help out right away, especially when you have wine or liquor and need a quick checkout. Highly recommend you checking the Target app in case you are eligible for extra savings/coupons. Really worth it.

Target is a great staple when you want something for a great price like food or gadgets or toys…read more This one has Free Parking and many levels of it and you don't need validation so you don't have to worry about that. There are bathrooms on every floor. And the bathrooms are very nice and modern and updated n clean. The best part about this target is that they have a free Miss Pac-Man machine you can play.