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    O'Reilly Auto Parts

    3.5 (64 reviews)
    Closed • 7:30 am - 10:00 pm
    Updated 3 months ago

    Services - O'Reilly Auto Parts

    Auto battery and fluid recycling

    Vehicle battery testing

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    Reviews With Photos

    Shayla B.

    Although I don't frequent this O'Reilly as often as I do their competitor, I have to say that the employees go above and beyond here. The store is always clean and the customer service is top notch. The staff is always willing to help me and they can usually answer all of my questions with ease. I love that they're open until 10 pm which is a lot later than many of the other auto parts stores in the area. They have an excellent rewards program that allows you to earn points and discounts on your purchases. I needed to replace my windshield wipers and my regular auto parts store was closed. I stopped by O'Reilly and one of the associates guided me straight to where I needed to go and even gave me suggestions on my options. I hate reading through that big ass book of car models, so the fact that the associate already knew where everything was saved me time and a headache. I chose a brand recommended by the associate that assisted me. I wish I knew his name because he was very helpful. He even went out of his way to help me install the windshield wipers! I'm not handy at all when it comes to anything that has to do with cars, so I was very grateful. Unfortunately, one of the wipers ended up being defective and I had to come back in to replace it. The replacement process was pretty painless, and they made sure to test the new wiper for me to ensure that everything worked properly. Talk about stand up service! The staff truly went above and beyond. It's nice to know that I can count on the wonderful employees of O'Reilly when I need them. Thank you for providing excellent service!

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    2 months ago

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    6 hours ago

    Thanks to franky's help i was in and out with some headlight and even installed them for me. good service 10/10

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    3 months ago

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    7 months ago

    Business owner information

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    O'Reilly Auto Parts

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    1 year ago

    Hector was so helpful! Found the wiper blades for my son's car and even installed them for us. Super fast and helpful. Thank you Hector!

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    4 years ago

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    2 years ago

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    O'Reilly Auto Parts

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    Page 1 of 2

    Ask the Community - O'Reilly Auto Parts

    Review Highlights - O'Reilly Auto Parts

    “So I made a wild guess that the car needed transmission fluid and stopped at this store on Monument Blvd.”

    Mentioned in 3 reviews

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    Batteries Plus

    Batteries Plus

    (184 reviews)

    $$

    West San Jose

    Screen Card So, long…read morestory short, I broke the screen on my Samsung S23 Ultra at the gym to the point that it was completely unusable. Once I got home, I put in a claim with my phone insurance through my provider (Xfinity Mobile), and they gave me an option to replace the phone for $99 or to get it fixed for free. Now, I've heard replacement screens can be not as good as the originals, but on the other hand, "free" just happens to be my favorite price--so I took a chance and put in for the repair. This Batteries Plus (B+) was the closest official repair shop in my area, so once I put in my claim, they sent me a link to schedule my appointment, and away I went. The Good: * Tons of appointment times available, and they were totally fine with me moving it up once my schedule cleared up. * Street and lot parking * Fantastic customer service by the three different gentlemen (sorry, I didn't get names). They were fast, reliable, and polite. I was in and out with the drop-off in less than 5 minutes. * Not only are they polite, but they're super fast and they had the parts in stock. They quoted me 1.5 hours, but it was done in less than one! * The screen seems as good as the original, and they claim they use only factory original Samsung parts for the repair. The Meh: * The website to make the claim kept wanting to send text message verifications. Well, if I'm putting in a phone claim then why would you assume I have access to it???? 0_o Not B+'s fault but just needed to vent that. The Ugly: * Breaking your phone is just the worst. -_- Conclusion: Don't be an idiot like me and break your phone, but if you do B+ is here for you!

    Freddie is the man. Came in with very minimal knowledge of what I needed for my truck, was dealing…read morewith battery issues and his knowledge and guidance solved my issues immediately. He got me the correct products within minutes after trying for a year to get it right with other places. I'll add that if you think you know what you're talking about as a customer, please listen to the employees advice because they really know what they are talking about, especially Freddie. If you've had issues with this place it's definitely a customer issue and not anything to do with the service or competence of this place as they really have it together here. Thank you!!!!

    Batteries Plus

    Batteries Plus

    (78 reviews)

    $$

    What a bummer. I'm in the market for a new battery and called this shop just to ask a few questions…read morebefore coming in. I even started the call by asking if the employee had a few minutes so I wouldn't waste her time. She said "sure," but the tone felt pretty dry from the start. When I asked about a battery that showed as in stock online, she told me it wasn't available and gave very short, dismissive answers. The conversation ended with her snapping, "Okay, what is it that you want?" I was just trying to get some basic information before making the drive. Customer service seems harder to find these days, and this interaction was a real letdown. Honestly, I'd rather drive 45 minutes out of my way to spend MORE money somewhere that treats customers a little better.

    Horrible gougers, went to replace a fob battery. The battery is behind a fully accessible cover,…read moreopen with a flat head. Their clerk wanted 51.00 to change two batteries. Went home opened the compartment bought 2 batteries at Walgreens for 8.53 2 minutes later the problem was solved. Saved 41.00 doing it myself not an expert in this task but smart enough to realize when I am being cheated. Will not go there again for car batteries I will go to AutoZone for cell phone and laptops I will look elsewhere. Thanks for encouraging me to open my eyes.j Frank M apologizes for crappy service, unfriendly staff and a horrible experience but the bad reviews just keep getting posted, do yourself a favor and avoid Frank M and his train wteck

    O'Reilly Auto Parts - autopartssupplies - Updated September 2026

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