Great service, was easy to negotiate and communicate with gave me information about my phone that…read morehelped with my order process, and very helpful. If you plan on getting a phone repair in Huntsville this is definitely the spot to go !

This business actually cares about its customers! Needed repairs on Xfininity game tables for Boys…read moreand Girls Club and they quickly fixed the issues and kept me informed the whole time! Went to most of the other repair shops and was told nothing could be done and yet still was charged an investigation fee!!!. These gentlemen are the real deal!

Monet' was the nicest and mist helpful associate I've had the pleasure of working with. She was…read moreinformative and clear with answering all my questions. I will be sure to ask for her with future visits. The only opportunity I had for this store was they did not have stock of the phones I wanted so I'm having to wait for them to be ordered and then make another trip to the store for setup.

We had old iPhone 8's and it was time to upgrade. Hubs has been wanting a new phone for a while and…read morehe was thrilled when I said let's go get new phones. We arrived at AT&T store around 9:30 am. There were two customers ahead of us. We browsed the store waiting for the next customer service representative which was 5 minutes. There was one customer service representative assisting an elderly man and a young man that assisted us. I apologize I have forgotten his name. There was a couple waiting on the customer representative waiting on the elderly man and they told us to go ahead and work with the young man. AT&T had a few iPhone 15 ProbMax phones in stock. Hubs selected black and I selected navy blue. They didn't have 2 black phones or 2 blue phones. It wasn't a big deal on the color as navy blue is my favorite color. The Apple Watches were buy one get one free so we purchased a watch each. We saw 3 more customers come in and wait while we were purchasing our phones and watches. After 45 minutes 1of the 3 customers left. The original couple waiting for a customer representative was still waiting along with 2 of the 3 walk in customers. Another 15 minutes later and a second walk in customer left. We had been there 2 hours getting phones and watches set up and I asked why there weren't more people to help. About the time I asked where were more employees a lady customer representative came in to start her shift. It appears they need to hire more employees. Hubs and I had an entry level course on the Apple Watches. As for the Pro Max phones, it was hard for me to get used to not having that "home" button. Old folks need longer than 5 minutes or I do! LOL We are both happy with our new phones and watches. We were in the store about 3 hours to buy 2 phones, 2 watches, 2 chargers, 2 glass protectors, and 2 cases. When we left, the couple that was ahead of us waiting on a different customer service representative were still sitting there waiting. I know I would have been long gone as hubs wouldn't wait 3 hours!

My name Christina. My hubby and I were at Staples location 7830 highway 72 on Aug , 2 2025…read more Melissa provided us with exceptional customer service and was so helpful that I will want to continue to support this business. For example: we went to this store to purchase a Whalen Table which they did not have in stock. So she ordered it from a different store location and had it for us the following day. She took time in teaching and showing me Easy Rewards program so that customer can earn points on purchases and those points can be redeemed for dollars off. Because of her I was able to earned $49 and used that money the next day to purchase K cup coffee which she informed me it's currently on sale today. In all my years going to Staples no employee has ever taken the time to educate me about this loyalty program. In addition she showed me how to earned bonus points on the 3 most frequently purchased categories. I was so happy! I vote for her to be employee of the month for being so friendly and empathetic . Qualities that makes a customer feel appreciated and valued are crucial to the success of a business. Thank You, Melissa!

The older I get, the more confused I am with technology. Matt and/or Zach have been wonderful…read moreanytime I come in with questions or to have someone look at my laptop. I appreciate that so much. Earlier this week, I needed something printed. The group on that side of the store is just as accommodating! Thanks to all of you. Well done!

I searched long and hard to find someone to fix my laptop screen. In Birmingham and Huntsville…read morethere's a lot of big chain companies that were very overpriced. On top of that, I wanted someone I could trust. If you're anything like me, you don't know that much about computers. Pedro at computer world quoted me an extremely fair price and did the repair as fast as possible (the only delay was out of his control because the part was back ordered everywhere). If I have any computer related problems I'm definitely coming back here!

I brought in my laptop which was suffering from three issues: Not charging despite new battery, a…read moreloose hinge, and a windows not genuine virus (which despite my best efforts I couldn't remedy). Pedro was very knowledgeable, and fixed every issue I'd asked. The repairs took awhile, but due to the wait in ordering a replacement part, not their work. Slightly on the expensive side, but certainly preferable to buying a new laptop or receiving cheaper but less professional work. Would certainly recommend.

The gentleman in this store was very nice and he helped me with a notary and took his time with…read morehelping me send the documents out highly recommended

Convenient and great service. Located on a main highway their parking lot has plenty of parking and…read morethey staff is quick and well trained.

Above and beyond. Most people asked 200-300 dollars, they asked 70. Most people wouldn't touch my…read morephone or have my part, they ordered it BEFORE I even put any money down. They wouldn't let me pay until it worked, I TRIED to prepay. I expected I'd have to come back another day, they said it would be an hour. Everything I want from a cell phone repair store, and then some.

I highly recommend JWash Computer Fixins! James quickly resolved my issue and was very…read moreprofessional. If I ever have another problem, I will definitely reach out to him again!

Cool lady helped me. I went in early while the mall was most not open yet and felt bad, as she was…read morestill opening the kiosk and setting up. she was happy to help and it was quick and cheaper than I expected. Same price as the deductible to get it fixed through insurance provided by Verizon. Not to mention it only took 30 minutes. I'd recommend checking this place out first.

Super knowledgeable young ladies that fixed our phones quickly and with great customer service!read more