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    T-Mobile Authorized Retailer

    3.7 (6 reviews)
    Closed 10:00 am - 8:00 pm

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    3 months ago

    Switched over from Verizon and my connected service improved drastically. Highly recommend Taylor and his team here in Hartselle.

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    11 months ago

    Helpful 1
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    4 years ago

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    6 years ago

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    7 years ago

    Love this store Constance is always so helpful and very knowledgeable. Great deals on all the extras too!

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    8 years ago

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    AT&T Store

    AT&T Store

    3.1
    (11 reviews)
    3.9 mi
    $$$

    Monet' was the nicest and mist helpful associate I've had the pleasure of working with. She was…read moreinformative and clear with answering all my questions. I will be sure to ask for her with future visits. The only opportunity I had for this store was they did not have stock of the phones I wanted so I'm having to wait for them to be ordered and then make another trip to the store for setup.

    We had old iPhone 8's and it was time to upgrade. Hubs has been wanting a new phone for a while and…read morehe was thrilled when I said let's go get new phones. We arrived at AT&T store around 9:30 am. There were two customers ahead of us. We browsed the store waiting for the next customer service representative which was 5 minutes. There was one customer service representative assisting an elderly man and a young man that assisted us. I apologize I have forgotten his name. There was a couple waiting on the customer representative waiting on the elderly man and they told us to go ahead and work with the young man. AT&T had a few iPhone 15 ProbMax phones in stock. Hubs selected black and I selected navy blue. They didn't have 2 black phones or 2 blue phones. It wasn't a big deal on the color as navy blue is my favorite color. The Apple Watches were buy one get one free so we purchased a watch each. We saw 3 more customers come in and wait while we were purchasing our phones and watches. After 45 minutes 1of the 3 customers left. The original couple waiting for a customer representative was still waiting along with 2 of the 3 walk in customers. Another 15 minutes later and a second walk in customer left. We had been there 2 hours getting phones and watches set up and I asked why there weren't more people to help. About the time I asked where were more employees a lady customer representative came in to start her shift. It appears they need to hire more employees. Hubs and I had an entry level course on the Apple Watches. As for the Pro Max phones, it was hard for me to get used to not having that "home" button. Old folks need longer than 5 minutes or I do! LOL We are both happy with our new phones and watches. We were in the store about 3 hours to buy 2 phones, 2 watches, 2 chargers, 2 glass protectors, and 2 cases. When we left, the couple that was ahead of us waiting on a different customer service representative were still sitting there waiting. I know I would have been long gone as hubs wouldn't wait 3 hours!

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    T-Mobile Authorized Retailer - mobilephones - Updated August 2026

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