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    3.0 (2 reviews)
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    Boost Mobile Cellutions - Delaware

    Boost Mobile Cellutions - Delaware

    1.0
    (3 reviews)
    2.6 mi

    Your customer service is horrible. The stores offer very limited services. All they do is sell…read morephones and set your phone up. And most likely it will take you more than one visit to get this done correctly. All other issues are out of their scope. I spent 4 hours today helping my hearing-impaired boyfriend switch service to Mint Mobile. Four phone calls were made. 4 codes were sent that didn't work. I finally got the code to work taking me to the last step of setup. Wouldn't you know it? I was unable to unlock the SIM card. I called for help and was told that he couldn't transfer from Boost for another month. Apparently, the new phone he bought from Boost recently has a promotion on it. This is the reason we can't transfer. It sounds like a made up story to me. I checked on the boost website and looked at his phone listed on there and read the fine print. There was no mention about being locked in on anything. Also, this promotion issue was not mentioned on any of the previous 4 customer service phone calls. Long story short, he is without a phone right now and we don't know for how long. My boyfriend owns a small business and he will lose income from this debacle. Boost Mobile are CROOKS. SHAME ON YOU BOOST MOBILE. Keep raising those prices! We all know Your filthy rich CEO needs help paying for his OVERPRICED groceries and fuel for his private jet.

    So I was just in the Boost Mobile store in Delaware, around 6:30pm on 03/22/2022, getting an…read moreupgrade for my phone. I walk in and the worker named Brandon is talking to a customer.. The conversation went along the lines of "nigger nigger, nigger, nobody better call me a nigger, the days of 'the customer is always right' are long over" and "I'm from California, home of the Bloods and Crips", and "my dad was a marine, he taught me never to hit a woman, but if she thinks she's got a big dick like a man, you can lay her out." So finally I'm up in line, and he wants my pin number. I tell him I don't know what it is, and he shuts down there. No help going forward. He wants me to pick a phone, I ask him which is better, he says it's personal preference. He wants me to pick a case, I ask how much they are, and he gives me a range of $35-80 or something like that, and doesn't tell me how much any product is.. He hands me my phone and I walk out.. I realize that I now have 2 phones that don't work. I walk back in. I ask how to get my contact list to the new phone.. He tells me to sign into gmail, every phone has one. I ask him where it is on this phone. No help. I ask for his district managers number, he won't give it to me. I walk out and I hear him call me an asshole, so I say "fuck you." He LITTERALLY RAN OUT OF THE STORE TO CHASE ME DOWN THE STREET and tried to start a fight with me in the street.

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    Boost Mobile Cellutions - Delaware
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    Verizon - mobilephones - Updated June 2026

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