I had a great experience at Phone Zone Wireless. Steve was the one who fixed my phone, and he did…read morean excellent job. He was professional, friendly, and got everything taken care of quickly. The price was also very reasonable compared to other places I checked. I really appreciate the great service and would definitely recommend Steve and Phone Zone Wireless to anyone who needs their phone repaired.

I was in and out in no time. The serviceperson behind the counter is a great asset to this…read morebusiness. You took care of me and the price was very reasonable. I will be back for sure.

I dropped my Xbox off for a bad HDMI port and they did an awesome job. They cleaned it thoroughly…read moreand got everything working perfectly. On top of that, they found and replaced another part that wasn't even in the original quote and did it completely for free. Super honest, fast service with great communication. My Xbox is running like new again. This is A1 service all the way. I'll definitely be back if I need anything else and I highly recommend them!

I love love love this repair shop. I accidentally dropped my phone & smashed the heck out of the…read morescreen. I repair computers all day long and the last thing I want to do on the weekend is try to replace the screen on my phone. I showed up on a Saturday, they didn't have the screen in stock. They ordered it and had me rocking and rolling again in no time. They were upfront about their pricing and didn't pull any shady nonsense. I highly recommend this place.

I've been here a few times to get different devices repaired and these guys do a great job fixing…read morescreens and turn things around quickly! Will be back if needed!

Bought a old cheap iPad on OfferUp but the screen had issues. Reached out to a few repair shops for…read morea repair quote. They were the farthest from me but had the lowest quote so I gave them a shot. Glad I did. They fixed my screen issue and even charged me less than what I was originally quoted. They are affordable, fast and most importantly honest.

Last month I took my iphone 8 to a local competitor and had a mediocre experience. Long story…read moreshort, in 3 hours and for about $150 I got a new screen but my speaker and screen camera did not work.. touch pad did not work well with a screen protector. The made the speaker work but I did not notice the camera until a pending face time job interview at which point I popped the protector off and the screen shattered. Today, in 30 minutes, and for $100 I am writing this from the repaired phone and could not be happier! I got great service, EVERYTHING works and the cost covered a new screen protector. Sincere thanks to A-Z.. I start a new job tomorrow and I was certain a Sunday repair would be unlikely or horribly slow. THIS is the place to go with a broken screen.

7 years later I'm updating another review! Just a great honest business. Resized my ring quickly…read moreand it turned out as good as new even tho it's 12 years old. Will use them again!!!

Khaled replaced my iPhone 13 battery, turned the AC on and offered water, and let me sit in front…read moreof the fan because it was 97° outside. Very exceptional customer service, friendly and professional. Would return in the future. Bring cash.

So helpful and fast ! took the time to explain to me after my daughter dropped her phone off the…read morebalcony

If you're looking for a case for your smartphone they have a bunch of cases here for all kinds of…read moredifferent models and all kinds of different styles. They have Chargers here for 10 bucks for your car as well. Marco is extremely helpful and has great customer service. What's really unique is they make custom cases too, check out the photo I took.

This place takes up a tiny bit of real estate at the Grossmont Mall. Surprisingly, every time I go…read morethere for a case, then have exactly what I want in stock. Their selection of chargers and other accessories is smaller. On my most recent trip, I noticed another cell phone store that's about 100 yards away. I checked out the other place as well, and I concluded that the prices are about the same. I stuck with Express Cellular because I believe in loyalty, and the clerk was very respectful.

Unprofessional service and direct violation of AT&T's corporate policy…read more We visited this authorized retailer location (131 N Broadway, El Cajon, CA 92020) to handle an issue where AT&T's system accidentally generated a duplicate online order, wrongfully charging my brother's card an extra $289 and shipping 4 duplicate devices to our house. The representative, Adonay, completely refused to accept the return or help us solve the billing error. His excuse was that it would "mess up the store's inventory." I have attached a screenshot of AT&T's official Return & Exchange Policy here with my review. It explicitly and clearly states under the rules that: "Devices ordered online or over the phone can be returned to ANY AT&T retail store." Even after showing him this official policy directly on our phone, he still refused to do his job or call a manager to help. If you want a store that follows actual company policies and respects customers, avoid this location and avoid dealing with Adonay. I will be escalating this directly to AT&T corporate support.

I walked in there to get assistance on my iPhone as to how to lower the ring ton When you receive a…read moretext message and the representative wanted to charge me to tell me how it's done. That is so ridiculous,. Scum bags. I'm definitely gonna move to another phone Company.

PLEASE go straight here for any cell phone protection you need -- we were so thrilled to deal with…read morea competent person here and not a clown at a kiosk like we had always subjected ourselves to at this same mall. I'm guessing the person was the owner because his confidence and advice and execution was top-notch which we appreciated so much!

I don't do reviews unless real bad or real good. Customer service here is OUTSTANDING! nuf saidread more

I went into this store on April 6th to get a Celero 5G phone. The girl Daniela started talking…read morereally fast and asked me what phone I wanted. I told her and she said no problem. She rang me up and then processed the phone. I was waiting for her to ask me what service plan I wanted and if I wanted insurance. I was never asked. She said ok you are all done. All I gave her was my name my phone number account number and address. She asked nothing else. when I got home I noticed she had me paying for insurance which I never said I wanted and she had me paying for device set up. I could have set my own device up. As it was I had to do a factory reset so I could assign a pin number to unlock the phone. I also decided to buy a adapter for another phone and she said it was a 10 footer well it was only a 6 footer. There was no receipt in the bag for the adapter so I'm out 27 bucks. Then she didn't tell me their return policy changed. 3 days and you can't have more then 30 minutes used on phone PLUS a restocking fee of 20 dollars. I didn't know ANY of this until after I got my phone which means it would have been too late to return it because I did not want to lose money on a restocking fee. HOW you can restock a defective phone is beyond me. So I called the store and asked for a manager. Daniela said she was a manager. I told her I didn't appreciate what she did and she said oh well too bad. So SHE decided what plan I got and SHE decided if I wanted insurance or not. I guess they work on commission? I am now out 130 bucks. Not cool! And every time I call for The Store manager Eddie is never there.

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

I had an amazing experience at TouchTel Wireless in Grossmont Center! From the moment I walked in,…read morethe pricing was straightforward and transparent, with no hidden fees or surprises. The service was incredibly fast, and Sam had my phone repaired in under 30 minutes. Sam was knowledgeable, professional, and honest. I really appreciated that he didn't try to upsell me on products or services I didn't need. It's refreshing to find someone who genuinely cares about helping customers instead of just making a sale. If you're having any phone issues--whether it's a cracked screen, a repair, a new phone, or you're looking for accessories--I highly recommend checking out TouchTel Wireless. They're conveniently located on the northwest side of the Walmart shopping center at Grossmont Center. Great prices, fast service, and outstanding customer care. I'll definitely be coming back and recommending them to friends and family!

They didn't have any of the mobile devices I needed, and they also attempted to sell me a device…read morethat hasn't worked on any cellular service services in over a decade. I was not thrilled with the service or offerings here. Unless you're looking for just lanyards or small accessorizing merchandise, I wouldn't bother here until they're able to resolve. The bigger issues indicated above.