This place absolutely horrible! The people that work in thr store are fine, it's the company…read moreitself! Horrible! Tried to speak with them about over charging and they were extremely rude and condescending. They refused to give the name of their supervisor and said it was against their "policy" to give anyone any info. They overcharge, and when you try and work with them, they refuse to help. Ridiculous! Never again T-Mobile ! Never again!

From the owner: Visit the T-Mobile store in Essex Junction and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 52 Sunderland Way Unit 101 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

They added accessories onto my bill which I did not purchase and refused to take them off. They…read moresigned me up for additional services that I did not agree to.

Cameron did an absolutely amazing job helping an old man like me get a new iPhone 15 and phone…read morenumber. He's an excellent salesman and person. I recommend coming to the Essex AT&T. Cameron is the best!

Excellent customer service. Replaced iPhone battery that they stocked and only charged me $129.00…read morewith a 30 day warranty within 1 hour. Very pleased with all of the above.

Quick and expert service. They fixed my phone and it didn't cost much! Total life saver!read more

I was gifted an I pad out of State family member. I picked up IPad and Greek Squed would set it up…read more Got home and it won't connect with WiFi. Now I'm told I have to pay tp get the service again ??? When I bought my Cell phone a few month back , great service. I expected if I have problems with my IPad or Cell I would get service. I can't phone you directly even with a Vermont phone number? I need to contact someone at your store which I'm a live miles from. Cynthia R.

It's great walking into the place and having the immediate question do you need any help but when I…read morego up and ask if somebody could meet me so I can purchase a $500 game console including another $200 of games and nobody comes by for 10 minutes. I'm gonna leave I would've been on my merry way with the new stuff, but with the lack of service and employees, just staring at their feet I'm not gonna waste my time or money here.

My Samsung 26 Ultra had a phishing virus on it from the day I purchased it. The manager claims that…read morephones are never sold with that issue and suggested I go to Geek Squad to remedy the problem. Very disappointed with this lack of interest and service.

Verizon has changed it's structure and this store is now operated locally - and it's a HUGE…read morecustomer service plus! I worked with Tristan as a business client and he provided excellent customer service. Accomplished my goals, did a full audit of my account, and worked in a proficient manner. The store itselft has been completed remodeled and the employees were greeting people as they came in and apologizing for the wait, asking if they needed a beverage. The service I received made a very stressful day just a bit more manageable.

Broke the screen in my iPad mini2. Had many estimates of price... from around 100 to over 250…read more.. there are many places that don't even want to do it. This place was quick, cheap and did a great job for less than 95$. I would go back again if needed. Good service good quality. Update. I broke new screen by pockin it too hard and they covered the repair due to the screen only being a month old. This place rocks.! And stand by customers needs... will be back... thanks guys

Very happy with them! Had my screen replaced it stopped working a week later called them and they…read morefixed it right away no change! Great customer service! Will be using them again!

I was double charged and can't get anyone at the South Burlington store to respond or even pick up…read morethe phone when calling.

From the owner: Visit the T-Mobile store in South Burlington and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 100 Dorset St Ste 1 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

They were doing their annual backpack give away today. I am a teacher and I asked about the…read moreprogram. They gave me enough backpacks to support kids in need at my school. Michael Liard was wonderful and thank you to the district manager Dan Mora for approving this donation. I can't wait to see the smiles on kids'faces who can use the backpacks.

Have gotten fantastic service from James, the manager at the Williston Rd., South Burlington…read morelocation. I had a broken screen on my phone. I was next door ordering take-out at McDonald's, and decided to walk next door and see what phones were available at a good price. He had me online with a nice, new Nokia android in about ten minutes ...and the price was about half of the usual retail. My food was ready and still hot when I got back to McD's ! He also has helped me over the phone with a settings issue I had. Their plans are very affordable, great coverage ( even in the mountains near Smuggs and Stowe, with only a few of the unavoidable " Vermont dead spots" that I also have had with T-mobile and Verizon ) and very affordable. Highly recommend James, this location, and the Cricket product. Two years now !

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our South Burlington store today.