Excellent customer service. Replaced iPhone battery that they stocked and only charged me $129.00…read morewith a 30 day warranty within 1 hour. Very pleased with all of the above.

Quick and expert service. They fixed my phone and it didn't cost much! Total life saver!read more

Yulia was a lifesaver. She helped me at end of night when she was about to close. She was able to…read morefind a solution for me and I am eternally grateful for her staying beyond closing to help me with my problem. I would without hesitation recommend this business and Yulia for your phone repair needs.

They fixed my phone screen but the charging port stopped working. They refused to give me a refund…read moreor fix the charging port. Wtf. Stay away from this place

Broke the screen in my iPad mini2. Had many estimates of price... from around 100 to over 250…read more.. there are many places that don't even want to do it. This place was quick, cheap and did a great job for less than 95$. I would go back again if needed. Good service good quality. Update. I broke new screen by pockin it too hard and they covered the repair due to the screen only being a month old. This place rocks.! And stand by customers needs... will be back... thanks guys

Very happy with them! Had my screen replaced it stopped working a week later called them and they…read morefixed it right away no change! Great customer service! Will be using them again!

My FIL and I both needed new batteries and I needed a new screen protector. They were great!…read moreEverything was ready as promised and reasonably priced. Only challenge was locating it as they have several businesses working out of the same small office.

I don't always write reviews, but based on the great service I got from the folks at Vermont Phone…read moreRepair I felt the need to. First off I'm a bit older so finding a shop who is good enough to handle my tech and me is always great. I was sold a Samsung S23 Ultra from the verizon store a few months back and since it's all glass inevitably it will break. Fast forward to a few days ago, the phone slipped out of my hands and hit the pavement and cracked the big front screen and was flashing white lines at me. I looked up where to get a phone fixed and the young lad answered and told me they could have it done same day. I got into my car and left my phone with them within 2 hours the phone was fixed and looked like new. The newer models cost a bit to fix but is well worth supporting local business. Since it was so easy I'll be back for any other phone repairs or electronics. A+

Have gotten fantastic service from James, the manager at the Williston Rd., South Burlington…read morelocation. I had a broken screen on my phone. I was next door ordering take-out at McDonald's, and decided to walk next door and see what phones were available at a good price. He had me online with a nice, new Nokia android in about ten minutes ...and the price was about half of the usual retail. My food was ready and still hot when I got back to McD's ! He also has helped me over the phone with a settings issue I had. Their plans are very affordable, great coverage ( even in the mountains near Smuggs and Stowe, with only a few of the unavoidable " Vermont dead spots" that I also have had with T-mobile and Verizon ) and very affordable. Highly recommend James, this location, and the Cricket product. Two years now !

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our South Burlington store today.

I was gifted an I pad out of State family member. I picked up IPad and Greek Squed would set it up…read more Got home and it won't connect with WiFi. Now I'm told I have to pay tp get the service again ??? When I bought my Cell phone a few month back , great service. I expected if I have problems with my IPad or Cell I would get service. I can't phone you directly even with a Vermont phone number? I need to contact someone at your store which I'm a live miles from. Cynthia R.

It's great walking into the place and having the immediate question do you need any help but when I…read morego up and ask if somebody could meet me so I can purchase a $500 game console including another $200 of games and nobody comes by for 10 minutes. I'm gonna leave I would've been on my merry way with the new stuff, but with the lack of service and employees, just staring at their feet I'm not gonna waste my time or money here.

I had a very unsettling experience at the Verizon near UVM. I went in to get help with a new phone…read moreand even before I could explain the problem, the older man working there, interrupted me and yelled that there would be a restocking fee. He also demanded to know where I had gotten the phone. When I tried to explain that I was an Verizon customer and had gotten an upgrade online, he was unprofessional and abrasive- cutting me off and shoving the box at me over the counter. He would not let me explain what I needed. I left and went to the Verizon in Williston and was helped in a calm and professional manner. The problem was solved within 15 minutes and the Verizon employee in Williston neither yelled, interrupted or shoved the box at me.

Been having issues with my phone foe about one month. Today the problem continued again this time…read morethey could not fix the issue no idea what could be the cause left me without a working phone. Took my phone to the outlet in essex junction and within 15 20 minutes the issue was fixed. Do not take your phone concerns to this store.

This place is the biggest rip off. Went in to add my son to my plan and was told my plan would go…read moreup only $30.00 and he would get the Iphone 15. This would bring my bill up to $108.00 per month. When I got my first bill it was $309.00. I called verizon and we went over my bill and there was a lot added that was not discussed when I made this transaction. The salesman just lied to my face.

Go to the real Verizon store on Williston Road. This is a…read morethird party store that makes promises it can't keep.

Called to ask if they had a phone in stock so I could replace my broken phone. Associate told me he…read moredidn't know whether it was in stock and advised I should call back in 30-45 minutes to check again. I've never had to work so hard to spend $1,000.

I wanted to Leave this review about Deanne Cejka From the AT&T corporate store at 344 Dorset St…read more South Burlington, Vermont. About the end of July 2023, I visted the other AT&T store in the University Mall in South Burlington Vermont. At that time a gentleman named, Mark Gibbs worked there. I had an Iphone 13 pro, and Mark talked me into trading it in for an Android Galaxy Fold 4. He told me if I traded in my iphone, It would take a good chunk off of my bill. Well, to make a very long story short, Mark (whom has since been fired) not only pocketed my iphone, he canceled the trade in and he only turned in an old android that was only worth $6.00. I didn't even know that happened until I saw a huge bill for my iphone & AT&T Informing me I owed an aditional $550.00 and claiming I never traded in my iphone!! Obviously shocked, I reached out to Mark, and he assured me that was some kind of mistake, and said he most certainly did trade my iphone in. He is a liar, and that's just one of many reasons he lost his job. I was put through the biggest run around from the AT&T store in the University mall for MONTHS!! A worker named Gavin and his so called, "manager" Tim (whom I have since been told was never an actual manager) put me through HELL, and that's putting it lightly!! For months, they gaslighted me about this whole situation, and gave me the run around and would refuse to take the huge charge for the iphone off my bill. They even acknowledged they knew what Mark had done, but they just would not take the time or efforts to fix it when they had every capability to fix it. I could go on and on writing about the lies and running around they put me through for all these months! Even when AT&T was about to shutbme off because of the $550.00 on the bill, Gavin and Tim STILL didn't care, and continued to lie and give the run around. Tim, a who is a complete unprofessional, coward, wouldn't even return my phone calls, he would relay messages through Gavin, and Gavin straight up ended up telling me, "Tim doesn't want to help you; no one here is going to help you" then he LIED and told me Tim was at a booth at the job fair if I wanted to talk to Tim in person, but Tim was never actually there, Gavin just wanted to get rid of me! Absolutely HORRIBLE to treat a long time and faithful customer in her 70's this way. It wasn't until Deanne Cejka talked to me that anything got done! Deanne was helpful, compassionate, caring, understanding, and went well above and beyond the call of duty to rectify this fraud that done to me, even though it had NOTHING to do with her! Deanne still spent weeks, days and many hours to get this fixed!! FINALLY, Tuesday 10/24/2023, after another 2 hours spent with me, Deanne was successful with getting this fraudulent $550.00 OFF MY BILL!!!! I can't even begin to express the emotions and utter relief I felt after being treated so UNPROFESSIONAL and poorly by the University Mall AT&T in South Burlington, Vermont!! Literally MONTHS of stress gone, THANKS to Deanne's willingness to give the utmost amazing customer service!! she didn't give up and she took this fraud very serious, unlike, Gavin and Tim!! I had to leave this amazing review about Deanne!! She is such an angel, and I honestly can't thank her ENOUGH! She is the reason I didn't cancel with AT&T; after being a faithful and loyal customer for well over, 20 something years (or whenever Unicell switched to AT&T) and go with Verizon. Thank you so much, Deanne!! Thank you!! I HIGHLY recommend not only doing your business at AT&T 334 Dorset St in South Burlington, Vermont, but go and see the amazing, Deanne Cejka!! She will take impeccable care of you! To wrap this up: I will NEVER step foot in the AT&T in the University Mall, in South Burlington, Vermont EVER again! Horrible service and horrible workers! They DON'T care! They don't even like their job. ~Kristilynne Goodwin~

stores decided to no longer honor screen, protector warranties they now charge a quarter of the…read moreprice of the screen protector for installation, which was not part of the agreement made when I purchased the warranty screen protector so they violated their contract with me. in addition, store manager was so unbelievably rude. He was yelling at me while standing over me in the room, full of people about how he's not going to do it so I got up and left. I still have a cracked screen protector.

In July I traded in my Iphone. It was the AT&T store at 155 Dorset St. University Mall in South…read moreBurlington Vermont. I kept getting a bill for $550. My salesman was Mark Gibbs. He kept telling me he turned in my phone. He never did. He sent in a Galaxy worth $6.30. My Iphone was worth $800. No matter how many times I have gone to the store,called AT&T emailed prioritycustomer@primecomms.com & called them & left a message NO ONE has gotten back to me! They are still charging me for my Iphone $550 that I TURNED IN. It is so Frustrating & Madding the run around I am going through!! AT&T needs to remove the $550 from my account!! This IS so Wrong & Unprofessional of AT&T!! I DO NOT owe the money!! I turned in my Iphone!! I do not get any help!! This is so upsetting!! AT&T Remove The $550. I will NOT pay it!! I don't understand why they treat customers this way!! They should be going after the salesman Mark Gibbs that did this Freud!! If you go to the AT&T store to trade in or upgrade, BE CAREFUL!!!! A very Frustrated & Mad Customer, Kristilynne Goodwin