Sebastian was great at finding me the best deals for my internet. All of the staff are considerate…read morein finding the best deals for the season.

My daughter and I came in to purchase a high school graduation gift--a new iPhone 17 Pro…read more The store was very busy, but I could see that the employees were working as quickly as possible while providing great service to each customer. When my name was finally called (after waiting for 15-20 minutes), the Spectrum Representative, Carlos, assisted me with my purchase. Carlos, whom I have dealt with on numerous visits here, was super friendly, very knowledgeable, and professional. Carlos always provides GREAT customer service, and I truly appreciate his dedication to assuring that other customers and I leave the store happy with whatever they were here to do. Be it with cable or internet service, the purchase, or issues with cell phones and/or equipment returns, Carlos and all the other employees will always do their absolute best. The store is always clean and well-organized, with displays of a few of their products. Thank you for another positive shopping experience.

for the most part ive really enjoyed having them. granted,…read morei believe they treat their new customers much better than their long time customers (including those transitioned from verizon). ive been a customer for almost a year and ive had to call customer service and get in touch with high level support for a few issues. last year around christmas i was having a lot of issues with line quality and packet loss. after some back and forth i was assured that the congestion would be alleviated with the updating of their lines so it will never happen again. hasn't happened since. i believe them too since they've just now started offering upwards of 2Gbit/s! that definitely requires updates across the hubs, lines, and ONT. overall, the times that ive contacted customer support have been helpful and i do believe they work very hard to solve issues. otherwise the service is reliable for the most part, and i enjoy the fiber speeds! ive noticed now, however, that new customers get a mesh wifi set up :P. much better offers than when i signed up.

Well.. I've been waiting for a phone call since January to fix my phone.. that's still not working…read moreand you are still sending me a bill. Do better The fact I have to pick one star.. blows my mind

For a company that states it has the most reliable internet why is it that you don't bother to…read moreprotect the boxes from this "squirrel chew" problem that everyone in your company seems to know about. I now have had no internet and no cable for two days and per your own technicians you have no idea when it will get fixed. Everyone on my street with Verizon is now without cable and internet. I know a few of my neighbors work from home and I am currently in school and unable to access my coursework due to your unreliable service. Well hello time warner- here I come....

Ruben was incredibly helpful to me and my family! He helped us set up our new iPhone 17s and even…read moretook the time to walk us through everything so we knew how to use all the features. He also hooked us up with some great discounts, which we really appreciated. He stayed a little past closing to make sure everything was working perfectly -- that kind of customer service is hard to find. Thank you Ruben! We truly appreciate your patience and help.

I needed to find a place through which to voice my displeasure at T-Mobile for donating to the…read moreballroom. That you would tear down the People's House and plan to dwarf it with a facility that the average person will never need or see (without going through the proper legal channels tells me a lot about the company's political views on democracy. It disappoints me greatly. I've been cancelling or boycotting companies that are anti-democracy and am determined to continue to do so if it means I need to do without. I don't want to cancel my Wifi with T-Mobile but I will need to.

I have spectrum and have been without their internet and TV for 5 days and they can't seem to…read morecorrect the problem. I called them numerous times and they keep telling me there is an outage, well I'm tied of hearing that there are problems but nothing seems to be fixed, I wouldn't recommend their service cause it suck.... Look for another internet provider instead of spectrum... trust me you will be happy!

Slow wait times for no reason. They only have one person on duty and they can't get through a…read moresingle person in 30 minutes. All I had to do was drop off a modem that had already been replaced. I even made a reservation, arrived 10 minutes early and still wasn't helped till 15 minutes after. The person was quick when it was my turn, just severely understaffed.

This company and their customer service is absolutely the worst!…read more My 93 yr old Grandmother has been without service for 3 weeks. After taking over 45 min to speak with a human... I was in contact with Joel, Lizard (true story) and Toby... All of whom said they will follow up personally and talked to me about their own grandmothers. I stated.. I bet you wish you can call her... because I can't When you go through the prompts.. the system will say that it looks like you have an appt and it will be a past date. Then it hangs up on you. How this company is still in business is mind blowing. Everyone should cancel and move on. Frontier if you are reading this. You should respond...but I'm sure Toby, Lizard and Joel will be replying with my open ticket any second There should be zero stars as an option

Horrible service. Horrible TV reception. Horrible internet service. Internet goes off and on…read moreeveryday. TV sometimes goes blurry. They used to send a technician out, but now they don't. They want you to set everything up yourself. But I've been having problems with the router, and they still haven't sent a new router. It's only been 2 and a 1/2 years. I've been asking for a new router. They finally sent a new box to replace the one I was having problems with. The only problem is the new box doesn't work. Doesn't power up?

Very professional and completed 6 TVs with 6 additional plugs for a clean finish. Highly…read moreprofessional. I would definitely recommend his services

John did an excellent job! He went above and beyond to install the mount the correct way so it's…read moreesthetically pleasing. Something that the other company I had hired before failed to do. It was done well and quick! It was also great that John could show up the same day he gave me the quote. Finally, pricing was below his competitors and I feel like it was great service for what I was charged. I'll definitely recommend John and hire him again next time.

**Second Review for Anteater**…read more After my previous experience with Anteater Home Solutions I didn't hesitate to call Carlos when I needed his services. As you may recall in my previous review Carlos helped me with my current provider to save some money monthly. This time around I found myself having to setup new service for my new place. I am a bit of an over preparer so I reached out to Carlos well before hand to discuss options. He thoroughly asked me questions and helped me discover that I needed more than just Internet services. He quickly identified I was paying way too much monthly for different streaming services and Internet. Carlos curated a precise pricing strategy with one of his go to providers to save me over $100/Month on internet and TV solutions. Honestly, it's a little embarrassing knowing I was paying so much for internet and streaming services. I'm just thankful I have Carlos' guidance and expertise in my corner!

Great experience with Carlos. Set me up for internet and even sent me a list of the local utility…read morecompanies I needed to call. Pretty easy to complete.

Fast service, professional installation, excellent value for money - a highly recommended safety…read morevideo camera company.

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.