The commercials sound great. $100 a month for four lines but they neglect to tell you the tax is…read moregoing to cost you about $25 plus with all them other fees. once you get your bill it's never what it's supposed to be. I have to call in every month to get Bill adjustments. this doesn't make sense. they want you to be on autopay so they can just charge you all kind of extra money. my question is if you don't call in where does all this extra money go?

Great customer service ask for Jaime. He will get you in and out that I was in a rush and took…read morecare of me

Had a great conversation with my "account manager" that goes by Andrew Oliver. Not sure what…read morehappened but he looked into a situation where an AT&T representative told me a different price than what was actually done. I haven't heard from Andrew since. Call date: February 24 I didn't want to bombard him with calls/text but it now March 14 and I haven't heard a word.

Worst customer service. They are bunch of liars and will try to take as much money as possible. The…read morealso make your trade it so much difficult.

Went in to get my iPod touch 5th generation's battery replaced. All the buttons were working when I…read morebrought it in on Monday, March 23rd. When I picked it up on Wednesday, March 25th they gave it back to me with the battery replaced but the home button no longer working. Then the technician that worked on it tried telling me and his coworker that it wasn't working when I brought it in which is a complete bs. Then, they tried telling me that it was broken due to the inflamed battery which makes no sense since it was fully functional when I brought it in on Monday. Would never go to them again horrible experience.

Took my iPhone there to replace the shattered screen. I called the other repair shops and Mobile…read moreMagic Repair gave me the best price! They also gave me the best and fast service! I got my phone fixed in less than 30mins! Highly recommend this shop !

We had to do a transfer of service for my newlywed daughter and was assisted by Khalid. He was…read morevery courteous and helped my daughter get her service transferred quickly. He also helped my wife and I get rid of unwanted services to lower our monthly bill. Khalid has a great attitude and a servants heart with his work. Thanks Khalid!!

Just wanted to make this review for The Manager Ariel, Andrew and Jay. Y'all were greatly helpful…read moreand well knowledgeable with all that comes under the Verizon umbrella. Thank you all for helping me and my family out with our upgrades and taking care of us while we were in the store. Thanks for putting up with us for as long as you did. Thank you for making us proud to be apart of the Verizon family.

I went in for a new account for my business and received an extra phone mailed to me that I never…read moreknew about. Now I'm being charged for an extra iPhone 17 in which customer service will not return because it's been over the 14 day period in which I could return them. I only have 1 number, why would I need to purchase another phone? I will tell everyone I meet in the future about how tmobile scammed me, just to meet a sales bonus.

Very poor service. Not a true T-Mobile center. Unable to assist with basic changes. P.m. shift…read moreworkers extremely rude. Find find a T-Mobile experience center. They are the true T-Mobile affiliate. Received one only because you cannot give a zero!

I paid $140 for home internet wich I found out it should of only payed me $70 I called other metros…read moreand the said this location scams people don't ever go to this place also they didn't give me a receipt they said there systems where done and my internet doesn't work.

From the owner: Switch today & enjoy America's largest 5G network.read more

LISA is amazing! Ask for her! She is so knowledgeable about any questions you have for Metro and T…read moreMobile. Always the latest and greatest phones and deals here. She's awesome! Thank you LISA!

I really hate businesses that make their own hours. The store hrs posted say they open at 10:00am…read more Even on their website. It's 10:20 and still not open this has happened too many times here. Maybe you should change your hrs.

I had a great experience with iPhix. My laptop screen was completely damaged and needed to be…read morereplaced, and they fixed it quickly and professionally. The new screen looks perfect--just like a brand new laptop. The staff was knowledgeable, honest, and kept me updated throughout the process, which I really appreciated. What impressed me even more is that they don't just work on laptops--they also repair phones and other devices. It's nice to know there's a reliable place that can handle multiple types of repairs. If you need a screen replacement or any type of phone or laptop repair, I definitely recommend iPhix. Great service, fair pricing, and fast turnaround. I'll definitely be coming back if I ever need another repair!

Went to iphix to have my laptop and my son's tablet checked out and the guy at the counter was…read moresuper cool and helpful (forgot his name, my apologies) But I was having issues with my sons homework program on both devices and he helped me figure out the issue. I also had my cell phone checked out there about a yr ago and again great service. Thanks again

AMAZING CUSTOMER SERVICE!! I was in and out in about 10 minutes and they were kind, attentive, and…read morehelpful. So grateful. My mom's iPhone had been glitching like crazy and it's been perfect ever since. Thank you guys for helping us!! 10/10!!!! I'll be coming back and recommending it to my family as well. Great service.

Great service , finished same day an hour before closing , honest and stood by their word , now my…read moreson will be happy with his phone fixed ! Thank You ! Fair prices Aswell ! Hit them up for your needs .

Purchasing new iphone from T-Mobile under payment plan was a bad decision. Reasons…read more A- The phone comes with s carrier lock till the payment is fully paid . This makes the phone useless for international travel to add extra sim line for other carrier B- We have to minimum 40 days after activation and payment fully done Unfortunately this was not known earlier as may be missed in the fine print C- Additional $35 charged as activation fees On the other hand, if we purchase directly from Apple under payment plan that does not have above problems Phone comes unlocked and no extra activation charges

Excellent customer service. Very little wait. Made the transition from att to T-Mobile and couldn't…read morebe happier.