After a disappointing experience at the Citrus Plaza (Redlands) location, I drove out to the…read moreFontana store. The quality of customer service is night and day between these two. I really wanted to keep a specific line, modifying it from a tablet to phone service, but for some reason Verizon wouldn't allow it. Vilmer nonetheless provided different options, with his coworker on an assist (I didn't catch her name but she was very sweet). He sold me a new line and phone (an A16 as requested, completely understood why I wanted a cheap phone and didn't pressure me for an A24/25, unlike the Redlands store), and upgraded my phone to the Samsung Z Flip (he gave me the pros and cons, so long as I don't flip it like a switch blade the phone should meet my expectations). He was very honest about the phones' qualities, and explained very clearly about the new service, costs, and future billings. In all, I ended up with two new phones, a new line, and an upgraded line. I highly recommend this Fontana location! Thank you, Vilmer, for keeping this long time customer happy!

Worst customer service EVER!!! The night manager chic was no help whatsoever and arrogant as hell…read more They obviously don't care about your business. The unwillingness to help connect a simple Apple Watch has guaranteed that I never do business with this store EVER AGAIN and very likely cancelling my service with Verizon.15 yr customer with 6 lines. BEWARE!!! This no longer is the Verizon of yesterday. These new hires have zero customer service skills whatsoever. They're probably hired straight off the street. I'm sure they don't pay like they used to and it reflects on the quality of people they hire now. I couldn't tell who were the customers and who were the Verizon employees.

Had a very pleased experience buying a phone for my son here, definitely recommend! Very…read moreknowledgeable and friendly store associates. Will keep coming back.

Unfortunately, I did not have a good experience visiting this branch. A female employee was…read moresupposed to help me switch plans and she told me the only plan I can get was at $60.00. I asked why, she said because I am a new customer. I did not want a brand new phone I brought my own phone that was purchased from Boost Mobile a couple months ago.

Moving, called to cancel. Told we could cancel 4 days later. Cancelled our internet immediately…read moreupon hang up. Had no late bill or charges, paid every month. Will never use again!

This is the worst provider in Yucaipa CA. This is the third or fourth outage I've had in 3 years…read more When I lived in L A county I never had this kind of trouble. I'm dumping this S$&T as fast as I can.

Had a great conversation with my "account manager" that goes by Andrew Oliver. Not sure what…read morehappened but he looked into a situation where an AT&T representative told me a different price than what was actually done. I haven't heard from Andrew since. Call date: February 24 I didn't want to bombard him with calls/text but it now March 14 and I haven't heard a word.

Worst customer service. They are bunch of liars and will try to take as much money as possible. The…read morealso make your trade it so much difficult.

The guys at elinkers set me up with direct tv at a really great price. It came with NFL Sunday…read moreticket and it's awesome, I can watch 6 games on the same screen! I'm happy that I went with elinkers because of the service. They gave me a great deal and even helped me set up my tv!

Unnecessary middleman which increases your cost to pay them for information you can get yourself…read morejust by Googling it?

Very good and professional service, staff who help are very friendly show me how to install my self…read moreand also help get few free service, very nice guy

1 star. This review…read moreis not directed at this specific store location or the employees working there. My problem is with Spectrum's internet service as a company, and it's honestly one of the worst services I've ever paid for. Spectrum internet is a complete joke. The speeds are inconsistent, the service slows to a crawl when everyone in the neighborhood is online, and you're left paying premium prices for bargain-bin performance. It constantly feels like the entire area is fighting over the same connection. Coverage throughout the house is terrible. Somehow, they still can't provide a reliable signal that reaches every room without customers having to spend even more money on extra equipment or workarounds. If you work from home, good luck. Dropped connections, buffering, frozen video calls, and random slowdowns become part of your daily routine. Trying to rely on Spectrum for remote work is an exercise in frustration. To make matters worse, the bill seems to creep up over time with price increases that feel like they come out of nowhere, leaving customers paying more and more for the same disappointing service. The employees at this location may be doing their jobs just fine, but the product they're expected to sell is unreliable, overpriced, and incredibly frustrating to deal with. I wouldn't recommend Spectrum internet to anyone looking for dependable service.

horrible service from the manager working jul 19 2025 around 6:00pm…read morefailure to give his name. I came into the store no being acknowledge. waited 10min standing decided to sit to maybe give the worker time a lady walks in and instantly greets her and ask how may he help her. I stand up and say sir I was here first I haven't been seen. he says I am aware but she is closer to me and also a lady and lady goes first. this guy should be fired and not a manager. he couldn't take ownership for his actions after confronted. he refuse service and ask me to leave which I did just for peace in the end. I would like cooperate to pull this young files and the cameras and investigate this. this is discrimination

1165 W Renaissance Pkwy #400, Rialto, CA 92376 LOCATION IS A JOKE!…read moreThis place is so unprofessional, I always have issues with AT&T, apparently the doors at this location are closed during business hours, Employee is walking from his car to the front door when they should be opened, I ask to speak with the manager and the employee says he don't know when she will be there, stating "I haven't seen her all week" So not only are they not open during business hours but apparently also no manager available ever!, I have a phone to trade in within 14days and the employee refuses to accept it!!!! ridiculous AT&T get it together....

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.