Just left T-Mobile the mother -daughter duo were wonderful,quick and helped set up my moms phone …read more Thank you !

It's been a consistent and reliable home internet service. Good price, compared to the other…read moreoptions available for my location.

Awful! They simply do not care enough about customers to put the right kind of screen on their…read morephones. My phone broke 2 days after it was fixed, and it was because it was an incorrect screen type for my phone. They robbed me of my money, and I would never recommend going to this scam of a business.

Not all reviews have to be well written. This one is not. They fixed the phone, and I didn't expect…read moreto be able to get it fixed. It works perfectly now! I don't know... They did exactly what they said they would, they charged exactly what they said they would and I can use my phone again. Pretty freakin' happy about that TBH!

Do not buy X2 lithium ion motorcycle batteries here. I purchased one of these and it failed in less…read morethan a month, for no reason, it shut down while cranking and left me stranded. I first tried to take it back on the weekend, but their "customer service" is only available when the manager is there as the general employees are all that work the weekends and would not help me. Returned on Monday and after checking the battery and having it fail the current test, they still would not give me my money back. Manager referred to the owner, whom also refused to give me my money back. This is a defective product, backed by poor customer support. Specifically the Fairlawn, OH store. Would not recommend these guys to anyone.

Got the most amazing service! Not only did he find the right batteries, but helped me problem…read moresolve and fix my project! Above and beyond!

October 20th, 2025…read more To whom it may concern, I visited your store located at 2736 Medina Rd, Medina Ohio 44256 about a month ago. I wanted to upgrade my Apple 13 Pro and Series 11 watch to the 17 Pro and Series 11. The salesman said that they did not have the watch or the phone in stock but had upgraded versions. I told him to order the items I wanted. We also talked about keeping my existing plan and with the trade in I would pay about $22 additional each month over 3 years and that included the $7.50 for the phone service on the watch. About 2 weeks later I tried calling the store to see if the phone and watch had arrived. I found out that the phone store does NOT have a phone line and talked to Verizon directly so they could message the store. I did not hear back, so I just drove to the store. When I arrived, the phone and watch was there and the salesman asked me what deal I he had given me. I told him about the $22 per month but that I did not want a payment plan and just wanted to pay it all up front. He then told me that since the order was already started, he would have to cancel it and that would take about 48 hours. A week later, I showed back up at the store and asked a different salesman about my phone. He came back and said there was not a phone and watch for me. I told him that I already saw the phone and watch and that it is in your store. He finally came back with the phone and watch and asked, "What deal did the other salesman give me?" I explained the $22 and that I just wanted to pay it in one lump sum. The salesman then told me that that deal is no longer offered and that the prices have almost doubled. I told the salesman that was a classic "bait and switch" and that I will not do business with your store and I left. I called Verizon, and had to get that order cancelled since the store did not do that. I assumed that with my phone lines being with Verizon for the last 21 years, they were happy to honor the original deal. I have started posting this review on other sites to inform customers that they are NOT a Verizon Dealer, but an authorized dealer and it appears that the price for every contract fluctuates based upon the day, and who you talk to. I can reliably make this accusation since every time I talked to someone, they always have to ask what price I was quoted, instead of the sales person looking up the price or just honoring their original quoted price. Sincerely, Mark

Was at this location to pick up a phone order. The salesman did greet me when I first came in but…read morewas rude, unhelpful and outright condescending when it came to questions. The other comments were right. Avoid this location. Ashton needs some training in customer service! I had my order sent to the store so I could ask questions. Should've just had it shipped to my house. This got one star because it was close to my house. But I'd drive to another just to be treated better. I am a new customer to Verizon. Not a good look.

Angel helped fix my phone display in a matter of minutes. I am so grateful, 10/10 I would recommend…read morethis store. They consistently have employees who are knowledgeable and trained and the best demeanor. Thank you again, Angel!

Angel got an old battery out of my old macbook so I could put the new battery in. he was…read moreprofessional and knowledgeable on the issue.

Great company! They put in our phone system and maintain our current system for us. Anytime we have…read morehad an issue their technicians have responded quickly and fixed the issue. This new system is great and I would highly recommend them!