Shout out to Christina and Amelle, who stayed late to help me out at 7 pm Monday night, normally…read moretheir closing time, when they usually close! My cell phone was frozen on an accessory message, and nothing I tried could fix it. They had the answer and even taught me how to do it myself! Thank you Christina and Amelle!

I came here for a T-Mobile Tuesday freebie. Although the guy who helped me wasn't rude, I could…read moretell he wasn't really enthused by another person coming for a giveaway. I also just came from the beach, so I was dressed down. He got it for me and I asked about the new iPhones. At the time, they weren't in store, but you could order them. He just told me they weren't in yet, not interested in selling I guess. Right after, I went to Costco to shop and saw that they now have a T-Mobile kiosk. I talked with the girl there and ended up ordering 2 iPhone 16 Pro Maxes. I don't know why you blew me off, but if you would have gotten a commission, you blew it. It worked out for me though, because I got a way better deal with Costco incentives.

Corey ... quick fast friendly service .. very professional ... found me a iPhone battery and…read morereplaced in minutes at a reasonable price ... opens on weeken

Incredible!!!!! Struggled for days and with countless support people, even from the device…read moremanufacturer.... Nothing. Walked into Mr Cellular and he had it fixed in less than a minute and didn't charge me. Gave him a giant tip and this review! This place deserves all of Maui's business. What a guy and what a place!

Joel is amazing! We walked in looking for a cell phone for my mom and we found one. Within a few…read moreminutes of waking into this store we were greeted by a friendly, kind gentleman named Joel. He showed us the Samsung Galaxy S25 and we were sold. He had an amazing personality he makes jokes he had us in and out of there in about an hour. We went shopping so that took up half of our time. Seriously if you need help with anything come to the Kihei Location for your spectrum needs. I will come to the Kihei Location because these guys are on it. Come and see Joel. This man surely needs a raise as he is great with customers and his job.

Sylvester N. you are a lifesaver!! Thank you for the best customer service and for making the…read moreprocess of getting utilities so easy and effortless. If you are visiting the Kihei Spectrum store, go and visit/talk stories with Sylvester -- he is definitely the guy to trust. We walked in at 7pm asking about services and the promotions that were going on and came out of the store with our modem, router, and cables by 7:15pm... now that is FAST and efficient. Sylvester was very helpful and very knowledgeable about the products, so choosing a plan was easy. Mahalo Kihei Spectrum!!

Excellent service. Easy selection. Can't believe the value I got. iPhone 15 for $250. Alan was…read moreextremely extra helpful to get me switched from Verizon. Made it effortless for me and stoked me out with a case and screen cover also. Thanks much. Praise God. Aloha

I brought my phone to Maui Cell Phone Repair to fix a simple issue with the power button. What…read moreshould've been a quick repair turned into a month-long headache. After dropping it off, I didn't hear anything for over a week. I had to call them, only to be told the part they ordered was wrong. Another week went by still nothing and when I called again, they admitted they ordered the wrong part a second time. Finally, after weeks of silence, they said the right part came in. I dropped off my phone again, and while the power button was fixed, my speakers were suddenly blown when I picked it up. They admitted it "could've been" their fault and promised to order a replacement speaker. It's now been over a month with no update, no call, no message nothing. At this point, I had to buy a new phone. I could've saved the time, stress, and $104.70 if I had just watched a YouTube tutorial and fixed it myself. This experience was a complete waste of time and money. The lack of communication and accountability was disappointing. I would not recommend this shop to anyone looking for professional or timely service.

Very knowledgeable. Identified the issue I was having with my phone and had it fixed in such short…read moretime. Everything is back to looking brand new.

Ladies were both friendly and there to serve…read more Just two things in the store that did not give 5 stars. 1 no price on anything. (Setup this way on purpose) 2 expensive. (Mall prices and no competion in the mall)

Do not go here for phone repair. Paid $250 for screen repair. 2 days later the screen started to…read moredetach from the phone. We called and left message with no return call back. We went to the store twice to get it refixed and no one was there even tho the hours said open. Now they dont want to fix it. I had to explain the situation 4 times to the lady and she still trying to say someone dropped the phone. $250 and all this time for nothing. Shame on this company

Quickly and friendly service and very knowledgeable employees. Would highly recommend this location.read more

Terrible service. They need to train their workers on giving the right information. I wanted to…read moreorder a iPhone pro with 1tb storage and they ordered the wrong phone. Telling me I have to wait until it's delivered then come back in to return it and then order the right one... they can't just cancel or the order that I placed 30 seconds ago and reorder it... also the guy who helped also rented from the same landlords as me, and proceeded to say he fu@$ing hates them and wished them ill... like why are you swearing at a customer? Totally unprofessional. Also the same guy told my wrong information about trading in her Samsung phone. That she had 14 days to trade in her phone to get the trade in value. That was wrong and they wouldn't accept the phone so we paid out of pockets for a new galaxy.... I hate that it's our only option here

Shout out to Greg at the Hookele Verizon store…read more I've been putting off getting a new phone for a long time. I had an iPhone 8. Its 2025. My camera was just about dust, the volume only worked on speaker phone, I could no longer update apps. It was time. It should be noted that I have actually gone in to get a new phone at different locations and walked out due to aggressive sales tactics and just not feeling heard. Maybe I'm stubborn, or old school but when it comes to phones, I just need it to work and take decent photos. Greg was calm, professional and understood what I wanted. He still went over all of my options and upgrade deals but did not push back when I didn't show interest in certain packages. I gave him my game plan and let him know I'm not interested in all the bells and whistles. He was very accommodating. I was in and out in less than an hour and got a much needed upgrade without any stress. I will only go to this location moving forward! Thank you!

Terrible service and rude, impatient employees. Avoid this location at all costs. You would think…read morewith all these negative reviews that. they would actually do something about it. I've been a Verizon customer for 20 years and almost walked out of the store today and went to another carrier because I was being treated so poorly.

Located in a kiosk in the back of the Kihei Kalama Village. Montez is awesome. My phone was a a…read moredead brick and I was beside myself because I had all my numbers, data and photos from my vacation. However, Montez was super sympathetic and tried really hard to try to diagnose the issue. He seemed to think it was the battery but he did not have the Sumsung S7 battery in stock that day but he did tell me I might also have an issue with my port because there was some corrosion. I was leaving the next day and took it to a local repair back home who confirm everything Montez said and Montez did NOT CHARGE ME ANYTHING! Honest, ethical and super sweet vendor. Not willing to rip you off, he just felt bad he could not give me back a functional phone. Thank you having the skills and integrity to give me an honest answer even if you could not fix it. His shop is also full a super cool accessories and many other customer seemed happy with their screen repair (lots of lava rock injuries) and I would definately go back if I ever have a cracked screen. Lots of gift shopping while waiting for phone so a win win.

From the owner: Maui Connect Services is here to help with your phone, computer, tablet and other electronic…read morerepair. If foreign repair, we can locate parts and help get your item in working condition