Ramon is reliable and responsive. Every time I have an IT issue, he always solves the problem…read morehassle free. We have a large business and I trust him and his colleagues to always do a great job. I would highly recommend their services.

Great work completed by BroadMAX Networks installing our security cameras and internet network!…read moreQuality, great service, very professional. I love BroadMAX...

Wanted to update my review/ Breezeline has gone through some growing pains and it was not fun. We…read morediscontinued service and tried out Spectrum. I had spectrum for 3 months and it was down 60% of the time in a major metropolitan area. Seven service calls later with their equipment, I canceled service with Spectrum. Who wants to be constantly on the phone or waiting for technicians and having to go up the food chain for price adjustments because the internet was always down, usually when I wanted to watch something. Affordable internet options were scarce in my area. T mobile had a waiting list. AT&T was nickel and diming you. I thought I was going to be forced to use my phone data. By chance Breezeline was advertising an internet deal at a third of the price of Spectrum. I called them and reestablished service which has been flawless for the last 6 months. Seems that a year ago Breezeline took over too many companies and it was a mess. But now they have a new president who is focusing on seeing things from the customer's point of view. I was asked to be part of a focus group and I let them have it. All my past frustrations which seem to be no longer a problem except my latest one...an inability to change a typo on my name simply by logging onto my account. Even calling customer service six months ago they were unable to do it without me jumping through a ton of hoops. One person asked me pointed questions for 50 minutes and I felt heard as I told them that ideally, customer service should be US based during normal business hours. It is hard to understand someone with a heavy accent and I feel bad when I am constantly telling them I dont understand. So there is a vast improvement with Breezeline and they are working to make it better. Their employees are friendly and on time and they follow up. I like that the new President is focusing on me and my experiences. Now when they allow me to create my own user name, and easily change the information in my account I will give them 5 stars.

I would rate less than 1 star- save yourself the trouble and get a more known internet provider. In…read moretwo weeks, the internet went down and I need to push through AI chats to text chat with a rep for them to ask a million verifications despite their service chat being inside their own login??? made absolutely no sense- dont waste your time with them

We were ready for the pandemic with the Compusource cloud. Great hi-speed internet and VoiP phone…read moreservice as well as keeping our PC's humming along!

Adam and his team are some of the best in the business. They are professional and provide…read moretremendous value for everyone. Can't recommend them enough!

Last year our condo association contracted with Fision by Hotwire Communications. Figured I wait…read moreuntil they work out all the bugs before I made the switch, which recently I finally took the plunge. Personally for me, it has been a great experience, (outside of first agent not actually not finalizing the order), the following agent and installation were great. Professional, knowledgeable friendly and courteous. The technician, Dwayne who did the installation was awesome. I had a list of questions for him when he arrived about the installation itself, wiring, service expectations, etc. and he answered all without a beat before getting started. Compared to Verizon Home5G erratic and slow internet speeds, their 100% Fiber is legit and great. The speed test before and after tells the story; Verizon Home5G 23.7 Mbps downloads / 17.2 Mbps uploads (forget what they advertise) to Fision by Hotwire 319 Mbps downloads / 375.5 Mbps uploads, really no comparison. So far, the internet service is stable and fast. Along with the rates, I should've switched sooner.

Used Hotwire's internet for a year through my building's free package. Internet was solid, quick…read moreinstall (about a week), few interruptions, worked fine for remote work. Can't speak to cable, barely used it. The problem came when I moved out and needed to return equipment. I contacted them by phone, chat, and email at least five times asking for a return label. Every time I was told it would arrive in 2 to 24 hours. It never did. Then I got charged $650 on my card for "unreturned equipment," with zero warning beforehand. When I complained, support just pasted a label into the chat, the same one I'd been begging for, sitting in their system the whole time. I'm returning the equipment now, but they're holding the charge until they get it back. No notice, no chance to fix it before they took my money. Feels like a way to squeeze extra fees out of customers who never even upgraded from the free package.

I had purchased a Verizon hotspot and subscription for my house. The Purchase experience was…read moreabsolutely fantastic. Customer service was outstanding and should be noted when comparing it to all the other times that I've dealt with AT&T in their stores and also Comcast. Also, the product was easy to set up install, etc..

Hours say they're open but the doors are closed. It's really not hard to update your hours. Thanks…read morefor making me go out of my way for nothing

This Verizon inside Dadeland Mall is so awesome. John, the Store Manager and Jeoovany, the Wireless…read moreSpecialist were friendly, professional and overall just phenomenal with me and my fiancé. We were treated A++++. We upgraded our cell phones and the process was long but smooth and well worth the wait. It's better than going to the actual store because you received great customer service and that one-to-one attention. It was very personalized. I highly recommend you visit this location inside Dadeland Mall and make an appointment before arriving. These guys are the BEST of the BEST!!!

The team at Verizon Dadeland Mall was superb! It was mostly Luis who helped me with upgrading my…read morephone, taking the time to show me all of my options, waiting patiently for my new phone to update, and talking me through all necessary steps. The other team members also assisted with answering my questions and ensuring that my payment properly processed. Verizon's prices were also better than the Apple Store, and overall they were friendlier and more patient. Highly recommend!!!

ATT Fiber + Directv worst service ever! 4 weeks ago a sales rep from ATT showed up on my door…read moreoffering me to switch from Xfinity. I did and it was the worst decision ever. Poor service, and absolutely no support from ATT. Canceled the service after 4 days and now I have to eat a $500 early cancellation fee. Beware of ATT sales reps offering you great deals and if you're happy with Xfinity just stick with them.

From the owner: AT&T Internet and Cable Provider read more

I just migrated my mobile services from Verizon to Xfinity, merely due to a very attractive bundle…read morecost with my already existing internet and TV services. The migration, activation and ESIM e-card start with Xfinity was the longest two-day nightmare I have experienced with any service provider I have ever worked with (not just mobile ones). No follow up, things are let hanging and one needs to call several times and go through another nightmare that is to speak with the right attendant. Will give them one month to test their signal quality and reach, otherwise will go back to Verizon.

0 Stars, what a horrible experience we had. I went in with my wife with money BURNING a hole in my…read morepocket. I wanted to buy new phones so bad! All the people I came in contact with were EXTREMELY rude especially the rude & arrogant sales associate that was assigned to us. She started off by giving me attitude because I don't speak Spanish... then proceeded to tell me that all the phones are free if we get our mobile service with them. Seemed like a great deal, come to find out SHE WAS LYING to my face! These people are PRECISELY why Miami natives get a bad reputation. Avoid these cons at all costs or go with a lawyer to verify everything in writing. I will be closing my xfinity internet now because of this experience. I wish them all the best but I won't have anything to do with this train-wreck of a company.