He was quick and did a great job! Great prices too. He replaced my screen and got my phone working…read moreagain

From the owner: Adam's Phone Repair is a Family owned business that focuses on screen repair, charging port repair,…read moretablet repair and even laptops. Most phone repairs are done in under 45 minutes and we do our absolute best to meet the needs of our customers by providing the best customer experience possible since we know how important our devices are, especially needing to have access to our mobile phones.

The representatives demonstrated patience and expertise in helping me understand billing. They…read morehelped me with my access to the AT&T app. Overall, kind and very educational experience! Thank you, Rylie and Matt and Takehya

Went there five times in a month to attempt to get billing and services worked out. Each time they…read morewere more concerned with making money than keeping a customer happy. I had to go over the phone to threaten termination of service to get my issues resolved. Will not go back to this branch for any reason. Only reason I gave two stars instead of one is at least they smile and are friendly when not doing what you need.

Excellent experience. My iPhone screen was repaired fast, the quality is great, and everything…read moreworks perfectly. Fair pricing and very professional service.

I came in to fix my iPhone 11. It was quick and fast. Great customer service fair pricing it took…read moreat least under two hours to get the front and back screen done, and the battery done thank you so much.

I am new to the Dallas area and my phone had stopped charging and was bugging out one morning. I…read moreneeded to get it fixed ASAP because it is my lifeline being in a new area and I have no idea where I am going. I had to stop and get directions to this place and I finally found it. Doors said they open at 10 AM and their website says the same thing. It was 9:30 when I got there so I decided to wait. I waited til 11:15 before I decided to try to get home! Again, I am completely lost in this new area, and I had to drive around for an hour before I finally realized where I was and made it home. If they would have been open at their normal time this wouldn't have been an issue! Very disappointed this all happened and wasted almost 2 hours of my time not to get help.

Long story short.. phone has not been holding a good charge lately. Went on yelp to find someone to…read morehelp out with problem. Sent out quotes & Muhammed was quick to answer with a great price ($60). Said it couldn't be done today, but to my surprise gave me a call back saying part was in store. I was in and out in less than 30 mins, with chit chat of course. Sold me an original charger for the phone as well at another good price ($20). All in all good prices and speedy service. Will return to get iPad restored soon. Thanks for your hard work.

They need More employees to help or actually do there job. I clocked in for an appointment got…read moreskipped 3 times and only here to exchange warranty accessories waited a whole 1hour and half and still waiting....... Jose was the guy that skipped me and then try to actually check accessories to make sure it was not working and it did not worked like I had told him he has now been making me wait longer on purpose and I am still waiting and I asked for manager and still didn't get no help he told me her name was Andrea after 2 hour wait long he said he couldn't find device on system on purpose and then finished exchange accessories

Forced to ask store to seek help after AT&T phone customer service persistently refused to address…read moremy attempt to get help addressing its report that it's records reflect I have more than one service with it when I on,y have mobile, for nearly two hours insisted the actual account number read directly off my myAT&T app didn't exist and refused to address other suspicious activity on my account. The store representative confirmed my identity and the accuracy of the account info I provided to a different customer service rep who in addition to claiming I have other services I didn't order and reporting information on my account not matching mine. Nevertheless AT&T continues to dent any identity theft or other problem with my account. Sounds like it's still playing fast and loose with customer data a cybersecurity even as it is still working to settle liability for other prior similar mishandling of customer accounts and data. https://complexdiscovery.com/att-repackaged-data-leak-2025-new-risks-from-old-breaches/

I went into the store on Thursday, 11/14/2024 to upgrade my Iphone to the 16 iphone. The sales…read morereps was nice, upgrade went well. However when I went purchase the Ipad 10 Gen for the promo of .99 cents per month, that part was ok, then he (Noah) informed me that it was now a requirement to have insurance of 18.00 per month now on all devices. I said I did not want it and not to put it on, but he did. The next morning, I called into customer service and they informed me it was not correct and removed the insurance. Yes I have it on my phones. My point being he lied to me to make commission. That is so sad. I have been with ATT for close to 30 years, yes that long.

Came to this location in need of a new phone and possibly adding another line. Started the convo…read morewith possibly using my insurance, young lady told me I have to go online and pay a $250 deposit and thats that. If she would of looked at my account she would of seen i was due for an upgrade and with that would of came a new line and 2 new phones and possibly a watch. She was a little busy cutting something at her desk but customer comes first right? Not here. If you are looking for good customer service, avoid this location.