Can't recommend this specific iFix location enough, transparent pricing combined with fast and…read morequality service.

Did a walk in near lunch time and promptly got taken care of with politeness and humor. Couldn't be…read moremore satisfied with the service.

Found this place via a quick google search in hopes that they'd be able to repair my husband's…read morewater damaged iphone. Although they weren't able to recover it, service was nice and I wasn't charged for them to take a look to see what they could do, like other places have charged me for in the past. I felt that I could trust them and they genuinely wanted to help recover the phone. I'll be back next time I have any phone issues!

Fixed my daughter's recent phone issues (camera, volume button and power button). It's now in…read moreperfect condition. Great workers and owner. A++++++ Thank you again Fix Fonez. Would highly recommend.

I am new to the Dallas area and my phone had stopped charging and was bugging out one morning. I…read moreneeded to get it fixed ASAP because it is my lifeline being in a new area and I have no idea where I am going. I had to stop and get directions to this place and I finally found it. Doors said they open at 10 AM and their website says the same thing. It was 9:30 when I got there so I decided to wait. I waited til 11:15 before I decided to try to get home! Again, I am completely lost in this new area, and I had to drive around for an hour before I finally realized where I was and made it home. If they would have been open at their normal time this wouldn't have been an issue! Very disappointed this all happened and wasted almost 2 hours of my time not to get help.

Long story short.. phone has not been holding a good charge lately. Went on yelp to find someone to…read morehelp out with problem. Sent out quotes & Muhammed was quick to answer with a great price ($60). Said it couldn't be done today, but to my surprise gave me a call back saying part was in store. I was in and out in less than 30 mins, with chit chat of course. Sold me an original charger for the phone as well at another good price ($20). All in all good prices and speedy service. Will return to get iPad restored soon. Thanks for your hard work.

In planning a trip to India for 6 weeks I worked with Arslan to see what options I had option with…read moremy existing phones. Arslan was professional, courteous and pleasant to work with in addressing my concern.

Do not go to this store! We went to inquire about something we didn't know we already had and the…read moresalesperson charged us $100+ on our bill saying it would only be a couple dollars more per month! He could have told us we already had it! Really??! That's unprofessional and egregious!!! Thank goodness for customer service as they undid what he's done! They said they have no clue what he did. Be careful with this location if you must use it and if changing anything on your plan ask what they did to the charges and what if any changes were made to you monthly bill. Best bet is to use customer service during normal business availability.

Beware, this store is a franchise owned store. AT&T corporate has no control with how they run this…read morestore. I had two phones I traded in for new phones and the phones were were never sent in to AT&T. I called and visited over 12 times to this store and spoke with employees and managers, but could never get in touch with anyone who could make any decisions. I got the run around for about six months. Store manager named Jayden kept telling me he has to send emails to the "upper ups" to get approval for the issue and that it takes about three days for them to get back to me. Six months later, I was still waiting for the upper ups. Go to an actual AT&T owned store if you don't want issues with your account and the proper credits getting issued. I finally got the help needed from AT&T corporate, but want to caution customers of AT&T corporate not being able to fully help due to this being a franchise store. Employees stated their were countless people dealing with the same issue and that's why it's taking so long for the "upper ups" to get back. Just stay away.

Great, patient, helpful staff. Made our family feel safe and comfortable. This group of staff…read morehelped us get exactly what we wanted. Couldn't have asked for a better experience

He replaced a screen on my phone. Two weeks later my phone wouldnt charge…read more I took it back again, he kept my phone for 5 days before he could get parts, and he wasent even sure what parts he needed. He told me it would probably cost znother when 150.00. I reluctantly agreed, but the very next day I called back, explaining that my phone was not worth that much, I changed my mind. The technician got very rude with me, talking over me, he did say that he would mak it better, with a discount on something, but wasent clear on what that meant . I came in to pick up my phone and the charger I had left. Now he said the phone wasent repairable. He did not offer me anything like he said he would AND he tried to keep my charger...when I asked him for it he had to think a minute, then, he unplugged it from his computer and thre it onto the counter...so disrespectful if you ask me, using my property without my knowledge. I dont trust him now and will not go back. Plus the fact that he was running around like a chicken with its head off trying to answer phones, fix stuff,and greet people coming into the store. This sermed like a recipe for disaster.

Submitted a request for a phone repair via Yelp 5 days ago. They never replied in any way. Got the…read morephone fixed elsewhere quickly and professionally. Thank so much, Mr Phone Doctor??

My Samsung Note10 had a cracked screen. These guys were quick to respond to a pricing request and…read morewere the best price so I took the phone in. They replaced the screen and LCD in about an hour and a half. Used genuine Samsung parts and the phone looks and works like new. Will use them again when I need to fix something else.

Horrible place, didn't even fix my phone right. Broke many parts of my phone and they just kept…read moregetting broken again, had to go back to this place many times and my phone kept having many problems. It didn't have any problems before I went to repair it here. Definitely don't recommend.

Glad I saw Kurt 5 Star review. I was in need of a new phone and have had less than customer service…read moreexperiences at T mobile for 20+ years I was an original Dallas customer back in early 2000 when they came to Dallas. Overall I've had no problems until I go into a store then it seems to always go sideways. Not today and not at the location. In and out like I never left the couch with awesome customer service. Thanks T Mobile and thanks Kurt

Five Star Experience All The Way! The employees at this…read morestore make the experience. After years of being a Samsung and Apple guy, I decided to become a Pixel guy. When my phone came in, I brought it to the store to have them help me get it set up. I was not able to do it myself because I went from a e-sim card to a SIM card platform. I also watched how compassionately they treated a woman who came in thinking she was at a different brand of phone service store. They patiently explained they were not them, but then drew her a map to get to her carrier. She was so embarrassed, but they eased her feelings and just said if she had not come in they would have never had the pleasure of meeting her. They were such friendly and helpful people I will come here for my T-Mobile needs going forward!

Great! They replaced the back of my cell phone and it works great. very happy with the repair. I…read morehighly recommend them.

absolutely great customer service! my phone was fixed in just a few minutes at a great price…read more.. highly recommend!!