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    Verizon

    3.6 (46 reviews)
    Closed 10:30 am - 7:00 pm

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    6 months ago

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    11 months ago

    They stole the phone I ordered and denied it. Filing a police report and they will be held responsible

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    2 years ago

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    7 years ago

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    3 years ago

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    5 years ago

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    4 years ago

    Karan is the best! I m so happy for the service given at the store. The best Verizon store in Manhattan. Thank you so much.

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    7 years ago

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    9 years ago

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    13 years ago

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    5 years ago

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    13 years ago

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    4 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    12 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    7 years ago

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    13 years ago

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    10 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Verizon

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    Review Highlights - Verizon

    I got Vic's name 10 years ago from a trusted business partner, who got it from another trusted friend.

    Mentioned in 12 reviews

    Read more highlights

    Starry - Picture of service outage.

    Starry

    (28 reviews)

    Murray Hill, Midtown East

    Terrible service constant outages poor customer service no explanations as to when service will be…read morerestored as well spotty hit or miss service.

    Starry's network briefly went down on May 4; since then, speeds have been extremely slow, varying…read morewith weather, peak times, etc. They have not resolved the issue after TEN DAYS. And by "extremely slow", I mean speeds ranging from 12x slower than normal at best, to wait-two-minutes-for-web-page-to-load performance at worst. The speed is not the only issue. Using Starry for video streaming now results in interrupted streams, or streams downgrading to potato resolution. Not useful if you've cut the cord. They apparently had a fire in different building, and that was enough to seriously degrade the network. That's just totally unacceptable. I went with Starry because 1) I seriously hate Verizon 2) I seriously hate optimum and spectrum even more, and 3) Starry had much better prices. And I loved my Starry service. I got my friend to switch to them. It was fast, it was great, it was low-latency, it was consistent. Swoon. I would have never considered switching until a week of this poor performance and service. So, I shopped around, and guess what? Verizon offers the same performance grade for about $5/month more, showed up in one day to install, and guarantees the price for three years. I've switched as of a few minutes ago. I even gave Starry a chance to keep my business, because I'm a fan of the little guy. I asked that they bump my performance grade up one speed grade, for the price that I'm currently paying (and lock it in). Then I'd stay. Something that doesn't cost them real dollars, has value to me, and is fair compensation for the problems they've caused, and the lack of reliability that I'd have to factor in, too. They said no. OK, it took one day to switch to Fios. Bye Bye. My friend? She's switching, too. I'm super disappointed that Starry couldn't provide what they claimed, and even more, I hate that they pushed me back to Verizon.

    Verizon - mobilephones - Updated June 2026

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