Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Just wanted to say how helpful Alvin and the other sales reps were in helping put the parts…read moretogether for my new gaming rig. Everything went as planned....everything matched up and worked first time. They were quick and accurate to answer all my technical questions. Great job guys! Steve S.

Matt was so informative and he really helped me with my computer concerns…read more 5 star ratings!!!!

This days journey takes me to the states capital, I'm looking for a computer for the house nothing…read moreto technical just something reliable. I was told to look at "Discount Electronics". Well I wasn't disappointed, they showed me some all in ones then they showed me some laptops. With each showing they described what speed and what capacity it carries on the ones displayed to me. The person at the store was the utmost helpful in explaining the differences. But if you are in the market for a computer or accessories this place is a good start. If you're a gamer they have you covered, well at least in my opinion. I chose a HP laptop and it runs extremely well and at a great value for the type of laptop I got.

Spent a lot of money buying a tv and sound bar. Paid extra for deliver. Waited at home all day. TV…read morewas left outside in the rain with no notification it had arrival. Didn't knock or ring the doorbell. Poor service.

I placed my order via phone call on Sunday for a Friday delivery - 3 TVs, 3 mounts, and…read moreinstallation. I stated I moved and provided my new address but the representative only updated the address for ONE (1) of my six (6) items. On Monday the mounts were delivered to the old address, I called customer service and they re-shipped them. I asked about the TVs and he confirmed two (2) of the TVs had the old address listed. He stated he would fix it. I get an email the following day (Tuesday) stating the delivery address couldn't be updated because it wasn't being delivered via a list of certain carriers (UPS, USPS, FedEx) so I called back. Customer service was no help! They wouldn't let me pick up my order in store and pretty much told me they couldn't do anything and to call back again tomorrow as the address can be updated upon pick up. I told the guy no, it is their mistake and I have called every day this week and spent over 40 minutes each time talking to them to get this resolved with no resolution and that they should call me back on the number I called from when the TVs are picked up. The representative agreed, but I never got a call on Wednesday. I called back Wednesday and they were still no help saying they can't change the address because of delivery (which by the way the TVs weren't even picked up until Friday morning according to Roadie (delivery company). I go into Best Buy (Round Rock, TX) on Thursday. The person there said I should have never purchased it via phone call because their customer service sucks (preach!!!) and go a supervisor for me. The supervisor (Hayli?) was also no help and essentially sold me two additional TVs. I addressed my concerns of the two (2) TVs being delivered to an address I no longer had access to and she didn't seem concerned saying that would be something I could report to lost/stolen. The other phone number listed on the account did get a voicemail Thursday afternoon stating they were able to update the address. I had no faith! And wouldn't you know Friday morning I get a text from the Roadie (delivery company) that they are on the way. I look up the address and it's the WRONG ADDRESS!!! I text the guy and he called me. He seemed semi willing to drive to my new address until he realized it was "three times the distance" and told me to contact Roadie. He had no contact info for Roadie for me to call. I found a number in my email and called it. After being on hold for 30 minutes it disconnected me. I tried again; after 30 minutes disconnected again. I kept texting the driver while on hold but after an hour he gave up and returned my TVs back to Best Buy. This whole thing was a shit show! I have learned I will never place an order via phone call again. I will always go in or do it online. And that is a huge if because I am so pissed at Best Buy. The one and only bright thing from this was Dave and Joe and who installed the TVs for me.

Bond's TV did an excellent job figuring out what we needed, where it should go, and installing…read moreeverything. My husband was thinking a certain type of equipment and David Bond explained options that were so much better. We had a difficult electrical placement in a few rooms and David was able to figure it all out to have a seamless installation. The crew to install was exceptional. Bond was timely, reliable, easy to work with, and came in on our budget. We did 4 TVs, sound system, media room, and several other items. All perfect position and installation. Thank you Bond TV for getting ups up and running beautifully.

Claudia was extremely helpful, friendly, and amazingly kind. I needed information on how to get an…read moreexternal antenna cable for a friend's TV. Sounds easy but not even the store where it was purchased could help. She jotted the info, spoke to the tech and called me back the next day. They found what he needed to my friends delight. She took it a step further and did an act of kindness I will never forget. THIS is the kind of place people want to go to. They didn't need to help me... remember they weren't fixing his TV. Definitely recommending this shop to everyone looking for repairs. Thank you Bond's and kudos!

I had my phone repaired. They do it fast and cheap. I recommend it to everyone. And they also have…read morecheap accessories.

We had our sons iPad repaired here because the screen had multiple cracks in it. The service was…read morefast and inexpensive, but when we got the tablet back the button on the bottom of the tablet hardly works anymore it's almost like they didn't seat it properly. Kinda sucks but I guess you get what you pay for.

If you want top-notch, efficient service, don't look any further than Georgetown TV and Audio. We…read morehave been using their services since we moved to Georgetown 20 years ago. They are knowledgeable, pleasant, efficient and aim to please. We have always been satisfied customers.

Georgetown TV and Audio came through for a follow up, to finish a new TV install. Thanks to the GM…read morefor a speedy response.

George does amazing work. I had him install 4 new ethernet ports (2 of which were pretty hard to…read morerun a cable through due to the location in the house/attic), and mount a large TV and soundbar, along with some in-wall cable/power management. He was meticulous and thoughtful every step of the way. From vacuuming up any dust/debris left behind, to clever cable wrapping so that we could extend the TV out while still hiding the cables, and everything in between. He even had some good suggestions for how to improve and streamline my setup a bit, some of which included a slight additional cost, but I never once felt pressured into any of the decisions. I'll absolutely be hiring him again for any future A/V work needed.

I'm updating my original review because, with the benefit of time and additional troubleshooting, I…read moreno longer believe it accurately reflects my overall experience. After the installation, we experienced ongoing audio and video issues, including intermittent black screens and audio dropouts. At the time, the problem was extremely frustrating because it persisted for months despite multiple attempts to resolve it. Looking back, I want to acknowledge that George put significant effort into helping us. In addition to mounting TVs, installing network outlets, running cables, and setting up our amplifier and speaker system, he spent time troubleshooting the issue both remotely and on-site. George's conclusion was that an existing HDMI cable that had been installed before his involvement might need to be replaced. We chose not to pursue that option at the time due to the additional cost, which would have been an unnecessary expense (a few hundred bucks). I decided to contact the vendor directly myself and eventually resolved the issue by changing settings recommended by the equipment manufacturer. Once those settings were adjusted, the audio and video problems disappeared. Because the problem was ultimately not caused by the installation work, I feel my original review was unfairly critical. While the troubleshooting process was frustrating for everyone involved, I appreciate George's professionalism, responsiveness, and the quality of the installation work he performed. I wanted to update my review to provide a more accurate and balanced assessment of my experience.

I scheduled an appointment at the end of the week to have my broken phone screen replaced the…read morefollowing Monday. As a self-employed person, being without my phone directly affects my ability to work, so I made sure to plan ahead. When I booked online, I entered the exact model of my phone. After my appointment was confirmed, I called the store to ask how long the repair would take. The technician asked for MY name and phone model and told me they had my screen in stock for ME and that the repair would take about an hour. I arrived about 15 minutes early for my appointment and was then told that someone had just walked in and purchased the screen that was supposed to be used for my repair, and that they could no longer fix my phone that day. When I explained that I had a confirmed appointment and had already been told my part was in stock, I was told, "We are first come, first served." What is the point of making an appointment and confirming parts in advance if walk-ins are allowed to take reserved inventory? This was extremely frustrating and a complete waste of my time.

I went in to get my PS3 repaired and it says they do a free diagnostic or advanced for a "minimal…read morefee". That minimal fee is $75. Good grief.