Fixed the charging port on my iPad Pro 6th gen…read more The 6th gen iPad Pro has a flimsy but expensive screen that needs to be removed to replace the port. So many repair shops either didn't want to bother or quoted a ridiculous, "eff-off" price just to send a message that they didn't want to work on them. He did not. Very knowledgeable and friendly "nerd" owner with a great, customer-oriented attitude. And he underpriced the competition by almost half! (My suspicion is that the others break a lot of screens doing this repair, so they build in the cost of making a mistake into their price; whereas he is careful enough and uses methods to not break the screen so as to not need to build the cost of his mistakes into the price.) FWIW, I have high standards, sometimes think I know too much, and can ask too many questions. Mike indulged me on all questions regarding a simple iPad repair and then some. (Other repair shops didn't want to talk about their methods or ideas). Cleaned my iPhone port for free, too! Very good communication of the risks and options for the iPad repair. I recommend them very highly to my friends, and now to you.

i got mad at windows when they demanded we buy new computers to run the new windows 11. I kept…read morerunning windows 10 till too many small things went wrong and then my laser printer got an update and could no longer find my computer and quit working. The guys at Free CheckFix took my problem in stride and found a way to get my printer to communicate with my computer. When returning home with my working system I was trying to shut the truck door while holding the brother laser and promptly dropped the printer on the driveway and trashed it. Mark and David found a new Brother Laser and a new CPU that could run windows 11 and together they were cheaper than what I paid for the old laser printer. The prices were low, service high and attitude was positive ............... I'm very lucky I discovered them

I paid about $80 to get a new battery installed because mine was at about 35% of its original…read morecapacity, and the new battery is also about 35% of the original capacity.

Called ahead and was told it would take 3-5 hours to fix my phone for $120, and was told to come in…read moretoday (3/3/26). Showed up 30 minutes later and was told it would take 2-3 days for $185. Lying to bring in customers isn't an ideal way to show good customer service or a reputable business. Glad I left and went to another phone repair shop not even 5 minutes away and they fixed my phone in under an hour.

F*ed up something that should have been easy to do. Transfer from iPad to new IPad. Nope. Not me. I…read morescrewed it up by powering off the new iPad BEFORE everything was done. YES! I immediately forgot the password. Apple tech support tried everything they could but, bc I didn't let the transfer finish... Anyway, I lack a Mac or iPhone. Cracked Apple was available to fix my technology error very quickly and was ver very courteous. He did not laugh at me. Chances are 100% I will do something daft again and I will call upon Cracked Apple to be my iPad savior .

The only place that could fix my broken ipad and I went four places. No one else would even try and…read morehe fixed it promptly and at reasonable cost It has since worked perfectly for years

Props to these guys for several reasons!…read more I cracked my iPhone screen and was looking at either paying over $300 for Apple to replace it, or just making an excuse to buy a new phone. Not crazy about either price, but def not crazy about the price of a new phone at over $1K. Who has that to just throw around, amiright?! So, knowing third party repair places can offer better deals, I checked these guys out, and here's where the reasons for the props come in: First, No appointment needed! Just come on in and they can get it done. So much less stress than wandering to an Apple Store after making an appointment online, waiting for an advisor...OMG, I'm getting so bored just writing that that I want to take a stress nap. Second, two repair options, and both are under $200!! Let's see... almost $400 or...less than $300...no brainer. Sure, it's not an "official" Apple repair, but, whatever...it's not like I have a new model phone still under warranty, and the screen seems just fine after I got it back and tapped my grubby fingers all over it to write this review. Third, repair time was UNDER AN HOUR!!! Try to get an oil change in that amount of time! With Apple I'd be looking at *hopefully* at best, same day. At worst...days later getting my phone back. I don't know about you, and I'm slightly ashamed to admit this, but my phone is like the third arm that I wasn't born with but eventually got, and so it goes everywhere with me. Almost. But it's greatly missed when it's not on me, and I feel like a kid lost in the woods--how can I navigate with my GPS?!?, I don't know what lunch places are around although I've lived here for 15 years!!!, how do I call my family?!? Their numbers are ON MY PHONE, not in my head!!! Ok, those were extending the truth a bit, but you get the idea and can relate. Moral of the story is that if your phone breaks, give these guys a try. They're definitely a good option to consider.

They got my iPhone screen replaced in short time, Very…read moreprofessional and courteous, when I break the screen next time they will be my voice to replace again.

If I could give iTech 10 stars I would. Note: THIS IS NOT A PAID OR SOLICITED review…read more A bit of background... I've been having issues with my Samsung phone where the phone will be fully charged and less than 4 hours later, while only on standby, be totally dead. On Saturday, I took the phone to The Best Buy (I originally purchased the device at a Best Buy) in Round Rock, which is the only one of their stores in the Austin area that services the device. The "technician" tested my device and said the battery was fine and they couldn't replace it because it past their "thorough test". Not one to take things at face value, I went over to iTech in the Domain. The technician was knowledgeable and pleasant and agreed there was something up with the phone. He opened up the device (with me standing there) and to both of our surprise the battery was swollen to twice it's correct size and ready to explode. Remember all those people who couldn't get on airplanes last year because their Galaxy Note 7's were ticking time bombs?...yeah like that! New battery installed and I've had zero issues with it since. Apparently, Best Buy's rigorous test was to ask "is it a battery?" and if the answer is "yes" it passes. I will NEVER give Best Buy my business again. Not only did they fail to correctly diagnose the issue with my device but they let me walk out the door with a device that could have caused physical harm or fire damage. (and yes, I'll be leaving them a review also.) So, in short, bring your device to iTech in the domain with the confidence that it's in good hands. Best Buy....I hope Amazon puts you out of business.

My second time using this business. They're incredibly honest here, reasonably priced compared to…read morenearby competitors and quick!

I sent my 16 inch MacBook Pro to Rossman Repair Group in Mid December, 2025. My laptop had died,…read moreunable to reboot about a week after updating the OS. The Genius Bar at Apple told me it could not be repaired and I would need to replace the Logic Board for $850 or "just buy a new one." A local (Orange County) 3rd party repair shop, after having it for a week, told me it couldn't be repaired. I then went to Reddit for help and suggestions. There were several referrals to Rossmann Repair Group. I contacted them through their online contact form. They immediately messaged with a few more questions and then gave me the necessary details to send my device to them in Austin. I did so - of course, the holidays slowed things down a bit, but by the second week in January, I received word that my lap top had been successfully repaired, losing NONE of my data. Amazing! The cost? A mere $459 which includes shipping back (USPS) to me, signing at delivery. I did have go pay for shipping to get it to them. Totally worth it to me. To insure safe and speedy delivery, signing upon delivery, to them. I paid about $89 for UPS, not including double boxing and bubble wrap. So, in total, I paid $638, for shipping to, repair, shipping back. I didn't lose ANY of my data. I am sooo happy and thankful to Rossmann Repair Group. Thank you!!!

I went in on a Friday midday in June. Was quickly greeted by a worker. I gave him a broken MacBook…read moreand he said it'll take 5-10 minutes for a free diagnosis. After about 5 minutes he came back stating the power rail was broken, but I did not proceed with the repair, as the cost of repair was more than the value of the laptop. The quote was half of Apple's quote and came with a guarantee if that I will not pay if they can't successfully fix it. This is miles better than the Apple store as they would make you wait over 15 minutes even though you had an appointment just for the "genius" to say you need to quote an $800 logic board replacement. Best of all there was a cool painting of Clinton the cat!

I was sent here by Samsung to get my glitching screen looked at. I was in the building for no more…read morethan 3 minutes altogether and a minute of that was spent waiting for someone to come to the front. First off, even after looking at the phone and telling me that's Samsung, I would not warranty. The phone because of the so-called devastating damage to the phone. There was no a the remedy offered as far to look at the phone and tell me what's wrong with it. And how much it would cost? To get it fixed. There was no other options offered to me. It seemed as if the guy was more worried to get me out of the store so he could get back to doing whatever he was doing in the back. Pretty lame customer service, if you ask me. Whenever the guy finally came up front i explained to him that I was sent here by Samsung to have them. Look at my glitching phone front screen am I two months old, samsung Z Fold 6. He asked me to take my phone, protect her. Off the phone so he can inspect the phone. The guy literally looks at my phone and within 30 seconds. He says, oh man, your phone is severely damaged. Which clearly is simply cosmetic on this shaft of the phone. He made it as if the phone was completely destroyed and it can no longer be under warranty. But when you look at the pictures, you can clearly see that is cosmetic scratches on the phone. No damage to the front screen, no damage to the main screen and no major dents in the phone. It seemed as if the guy wanted me to hurry up and exit the building as if I was interrupting whatever he was doing, that was causing him not to be at the front desk.When I first arrived into the building. Needless to say, this is not over. I'm gonna take this to Samsung. And they're gonna look at the situation and get this taken care of but I would not send anyone to this business.. And on top of that, when I was leaving, I guess he calls himself being i'm sarcastic by telling me to have a great remaining the rest of my day. I kept my cool and my composure, and I just left without saying anything, .

Your diagnostic fee (per the receipt) was $25.00. I was told that this amount would be applied to…read moreany repairs should I choose to follow through with them. Come to find out: The fee jumped to $75.00 and WAS NOT applied to the repair (replacement power adapter). Also--Amazon sells this part for $25, you charged me $45 in addition to the bait and switch price jump to $75.00. MAJOR FAILURE.

Tony is the best! He was able to transfer all the files, bookmarks, passwords etc. from my old…read moreMacBook (that stopped working) to a newer one I had purchased. Total turnaround time was about 24 hours which really helped me out a lot since I freelance and need my computer. He is fast and reasonably priced. Will definitely recommend him.

From the owner: Virus removals Computer repairs…read moreHardware upgrades Operating system optimizations, tune ups and installations. Dual-booting and Multi-booting! Computer system cleaning.