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    Verizon

    2.5 (11 reviews)
    Special Hours 9:00 am - 7:00 pm
    Updated a few days ago

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    1 year ago

    We have not able to use internet during day going on a week so far and you can't get a person to talk to about it.

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    Verizon S.

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    4 years ago

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    11 years ago

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    6 years ago

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    14 years ago

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    T-Mobile

    T-Mobile

    (4 reviews)

    I spent an hour on the phone with a t mobile representative who told me to go in the store to…read morefinish my transaction. When I got to the store they said none of that mattered because they couldn't see anything on their end in the store and it's a totally different team. I started over in the store and then was told I can't trade in my phone because the screen has a crack. I told them that I didn't want to move forward with the account and wanted to cancel. They told me I couldn't cancel with them and I would have to call to cancel. Makes zero sense. So I called t mobile back to cancel and the representative on the phone told me that it wasn't true and that i could trade in my phone with the crack. I would have to go back to the store and cal customer service and talk to the customer service representative on the phone in front of the team member in the store. In what world does this make sense? Needless to say I am not moving forward with transferring my service to t mobile after spending a day getting run around in circles by their team. I can only imagine what it would be like to be a customer..

    Was charged five dollars to pay bill inside store. Cashier looked over to manager and asked if he…read moreshould charge the 5 dollar fee. The manager said yeah so he had the option not to charge the fee. Only have one line with T-Mobile and 5 lines with AT&T. AT&T doesn't charge for in store payment. Think I will keep my 5 lines with AT&T that I had thought about switching to T-Mobile.

    Mediacom - I took this picture on Nov. 5, 2024 of the Mediacom office in Gulf Shores.  It's still closed with construction equipment inside.

    Mediacom

    (28 reviews)

    My previous review for Mediacom was a 3 star as my analysis at the time was based on my personal…read moreexperience at that point. My reviews for tech companies is more informed than most and especially so when as it relates to the internet piece of the of the biz of internet. I'm fact, I started up one of the first Internet Service Provider services in my Tennessee computer store back in '92 and have am entering my 5th decade of all things geek related :-) That being said I have had some funky issues with their Internet for a while and had replaced them at my cottage but kept them at my townhouse because they also provided TV here. (both services have some serious issues) I will not go into the regular trials and tribulations I've endured over the last couple of years but in the last couple months they have just become ridiculous on every front and these clowns have got to go!! Closing the local office was bad enough, but they recently did some sort of audit and without notice dropped our Internet service from 600Mbps to 60Mbps, like oops! Their explanation was it was a mistake, and BTW that's true for at least 61 of my neighbors. The only option they offered was to increase my throughout to 1gb for a discount of an additional $99 a month, wait what? There's more BS issues but I have just signed up with a very reputable local company for 1gb internet and guaranteed support 24/7 365 for the same price that I'm currently paying for 60Mbps service, and so are a bunch of my neighbors. Bottom line: Down town is ridiculous, support is very limited, offices are closing all over the place, prices and price increases are stupid and the majority of the contact people are clueless. So the only recommendation I'm giving is I highly recommend to avoid this company under all circumstances. #fail Check out the "Mediacom Sucks" Facebook page where thousands of customers sound off: https://www.facebook.com/groups/55575141274/

    Stay clear of these guys. It is the worst kind of con. They…read moreare flashy and have the latest equipment but the reality is they are a poorly run company with deceptive business practices. When we signed up no mention was ever made off a data cap but they have one!! The penalty rates are just as ridiculous as the cap itself. It is IMPOSSIBLE to get anyone on the phone and impossible to see your account without creating an online portal which you cannot do without talking to someone on the phone. Even after you get that done you cannot see a billing statement without a special number that is on your statement?! Wow. The entire thing is a great big circle-jerk designed to gouge you for as much as possible before you have a chance to cancel service. Well, as soon as I caught wind of the data cap (which I reached in 6 days) I replaced them with Point Broadband.

    Verizon - mobilephones - Updated September 2026

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