This company is a game changer in my community for broadband internet. Easy to get installed and…read moresuper easy to use! Since day one they have been great with customer service and attentive to my needs. That alone is a rarity in the internet service industry! The value we get is perfect for my house of 6. We have 3 streaming TVs, 3 gamers and music streaming all at once. The service works perfectly even when all of the above is happening at the same time with no lagging or video buffering! That alone is worth it! If you want to change the game check your address and see if they are available in your neighborhood. Installation is fast and easy. You won't be disappointed!

I work from home and need rock-solid internet. I tried Mediacom and AT&T, but constantly had…read moreoutages. Ripple is an absolutely amazing small local business and the best internet in the area!

I spent an hour on the phone with a t mobile representative who told me to go in the store to…read morefinish my transaction. When I got to the store they said none of that mattered because they couldn't see anything on their end in the store and it's a totally different team. I started over in the store and then was told I can't trade in my phone because the screen has a crack. I told them that I didn't want to move forward with the account and wanted to cancel. They told me I couldn't cancel with them and I would have to call to cancel. Makes zero sense. So I called t mobile back to cancel and the representative on the phone told me that it wasn't true and that i could trade in my phone with the crack. I would have to go back to the store and cal customer service and talk to the customer service representative on the phone in front of the team member in the store. In what world does this make sense? Needless to say I am not moving forward with transferring my service to t mobile after spending a day getting run around in circles by their team. I can only imagine what it would be like to be a customer..

Was charged five dollars to pay bill inside store. Cashier looked over to manager and asked if he…read moreshould charge the 5 dollar fee. The manager said yeah so he had the option not to charge the fee. Only have one line with T-Mobile and 5 lines with AT&T. AT&T doesn't charge for in store payment. Think I will keep my 5 lines with AT&T that I had thought about switching to T-Mobile.

I have recently opened my own business and needed a IT support technician. We contracted with…read moreSpencer and he has set up our entire system. We have cameras, wifi, digitally integrated slide shows on our monitors. We are very pleased with his work. He is very punctual and does what he says he will when he says it will be completed. He has also done work on a couple of laptops I had which were not working and now they are back up and running at a fraction of the price I was quoted from other places. Spencer set up the wifi with private and a guest log on so our customers are able to use the Internet while they are in our shop. He has also helped maximize our exposure on the Internet. I would highly recommend using SJP Solutions for your computer needs.

From the owner: SJP Network Solutions, LLC provides comprehensive IT Support, Cloud and Network Management,…read moreComputer Repair, and Entertainment Solutions to Fort Walton Beach, Destin and the Gulf Coast. Let SJP Network Solutions handle all of your Networking, Managed IT Support, Computer Tech Support and Remote Management needs. Call SJP today at (850) 659-6649 for a free consultation.

I emailed to find out what was going on with the outage at my parents in Inlet beach and Dan…read moreDietzen was so prompt and professional in responding right away. He was polite, caring, and helpful - he even followed up with me the next day to make sure it was on when he thought it was resolved, just receive measured to make sure it really was working. He went above and beyond, even when he most definitely didn't need to especially on a weekend! It was very appreciated. Thank you! Kendra

SecureVision Our…read moretelevision service went out in our living room in Plantation Condominiums in Fort Morgan Mississippi. We called for help, and Joseph Brister came to assist us. He fixed our television with expedience and knowledge of the product and service. What an incredible young man! He was polite, respectful, intelligent, and made two older ladies feel secure. He could converse intelligently a skill that seems to be in decline. As teachers, we are able to identify young men who are made of the right stuff. He serves your company's reputation well. Thank you for hiring impressive people to come into our homes. Patricia Davis. Hollye Ferguson Goode

My previous review for Mediacom was a 3 star as my analysis at the time was based on my personal…read moreexperience at that point. My reviews for tech companies is more informed than most and especially so when as it relates to the internet piece of the of the biz of internet. I'm fact, I started up one of the first Internet Service Provider services in my Tennessee computer store back in '92 and have am entering my 5th decade of all things geek related :-) That being said I have had some funky issues with their Internet for a while and had replaced them at my cottage but kept them at my townhouse because they also provided TV here. (both services have some serious issues) I will not go into the regular trials and tribulations I've endured over the last couple of years but in the last couple months they have just become ridiculous on every front and these clowns have got to go!! Closing the local office was bad enough, but they recently did some sort of audit and without notice dropped our Internet service from 600Mbps to 60Mbps, like oops! Their explanation was it was a mistake, and BTW that's true for at least 61 of my neighbors. The only option they offered was to increase my throughout to 1gb for a discount of an additional $99 a month, wait what? There's more BS issues but I have just signed up with a very reputable local company for 1gb internet and guaranteed support 24/7 365 for the same price that I'm currently paying for 60Mbps service, and so are a bunch of my neighbors. Bottom line: Down town is ridiculous, support is very limited, offices are closing all over the place, prices and price increases are stupid and the majority of the contact people are clueless. So the only recommendation I'm giving is I highly recommend to avoid this company under all circumstances. #fail Check out the "Mediacom Sucks" Facebook page where thousands of customers sound off: https://www.facebook.com/groups/55575141274/

Worst internet company. Started charging us 80$ a month then went up to 133$ and when we switched…read moreservice charged us an additional 50$ for 7 days after we returned our modem.

I called on Jan 14, 2016 and was promised a promotional discounted price. I never got the discount…read moreand called on Feb 23 and was told I could only get it for 1 month and not for the 12 months promised. A good company would stand by the price they quoted. I don't think I have another option in Gulf Shores but if I do....I will be changing providers. By the way....I have had this phone service since 1970

If I could give a negative stars I would. The worse company in the world. I was on hold for 1:48…read moremins The techs are incompetent and rude. If I had anything else to use I would but media com is not any better.

We've been really happy with Cytranet. The internet is fast, reliable, and we haven't had the…read moreheadaches we've dealt with from other providers in the past. What I like most is the customer service. Anytime we've had a question, their team has been easy to reach and quick to help. It feels good knowing there's a good company behind it instead of a giant call center where you get passed around. If you're looking for dependable internet with people who actually care, I'd definitely recommend Cytranet. Five stars from me!

very professional, very responsive. We have never had a dead spot or slow signal in our 99,000…read moresquare foot building. Once we had an outage after a storm and they had us back up and running after a quick call.